I'm experiencing a strange issue with Outlook 2007.

If the main Outlook shell is not copen, and a new mail message is created
for example by clicking on a mailto: hyperlink in an Excel sheet, when a file
is attached to the new message, the "Attached" field does not show until and
unless the form is resized/restored. The file has been attached to the
message, it just isn't visible.

This occurs whether the form begins life maximised or restored, and after
the resize, the field remains visible whatever subsequent resizing takes
place.

If Outlook itself is open, and the message is started from an external
mailto: hyperlink, then either the form behaves normally, or the "Attach
File" item on the Ribbon is disabled.

If you create the message manually from inside Outlook then the field
displays correctly first time.

What's going on here?

I have been able to successfully reproduce this with multiple users on
multiple machines, all of which have the latest updates and service pack (2).

Thanks

Chris

Two things I need to point out to assist any reply:

1. Format is HTML - this is not the Rich Text issue with the attachment
appearing inside the message.

2. This is the default, installed New Message form, not a custom form having
a control resize issue.

"blueboy1894" wrote:

> I'm experiencing a strange issue with Outlook 2007.
>
> If the main Outlook shell is not copen, and a new mail message is created
> for example by clicking on a mailto: hyperlink in an Excel sheet, when a file
> is attached to the new message, the "Attached" field does not show until and
> unless the form is resized/restored. The file has been attached to the
> message, it just isn't visible.
>
> This occurs whether the form begins life maximised or restored, and after
> the resize, the field remains visible whatever subsequent resizing takes
> place.
>
> If Outlook itself is open, and the message is started from an external
> mailto: hyperlink, then either the form behaves normally, or the "Attach
> File" item on the Ribbon is disabled.
>
> If you create the message manually from inside Outlook then the field
> displays correctly first time.
>
> What's going on here?
>
> I have been able to successfully reproduce this with multiple users on
> multiple machines, all of which have the latest updates and service pack (2).
>
> Thanks
>
> Chris

It sounds like a draw issue. Is this behavior new? Does the hyperlink in
Excel also attach the file or do you need to find and select something? Does
it happen every time you use a File, Send link?

--
Diane Poremsky [MVP - Outlook]
Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com

Outlook Tips by email:
mailto:dailytips-subscribe-(E-Mail Removed)

EMO - a weekly newsletter about Outlook and Exchange:
mailto:EMO-NEWSLETTER-SUBSCRIBE-(E-Mail Removed)

Let's Really Fix Outlook 2010
http://forums.slipstick.com/forumdisplay.php?f=34

"blueboy1894" <(E-Mail Removed)> wrote in message
news:81198995-4B14-4433-AA25-(E-Mail Removed)...
> I'm experiencing a strange issue with Outlook 2007.
>
> If the main Outlook shell is not copen, and a new mail message is created
> for example by clicking on a mailto: hyperlink in an Excel sheet, when a
> file
> is attached to the new message, the "Attached" field does not show until
> and
> unless the form is resized/restored. The file has been attached to the
> message, it just isn't visible.
>
> This occurs whether the form begins life maximised or restored, and after
> the resize, the field remains visible whatever subsequent resizing takes
> place.
>
> If Outlook itself is open, and the message is started from an external
> mailto: hyperlink, then either the form behaves normally, or the "Attach
> File" item on the Ribbon is disabled.
>
> If you create the message manually from inside Outlook then the field
> displays correctly first time.
>
> What's going on here?
>
> I have been able to successfully reproduce this with multiple users on
> multiple machines, all of which have the latest updates and service pack
> (2).
>
> Thanks
>
> Chris

Hi Diane

Thanks for your response.

The behaviour is new after a bunch of Office 2007 security updates (it may
have been there for some time but I suspect it is something to do with the
last lot of security updates published on 09/06/2009 - this includes
KB969559).

This is just a mailto: which inserts the address, so, enter the address into
an excel sheet, right click > Hyperlink > Choose "E-mail address" and enter
the address into the E-mail address: field.

OK

Click on the link, and try and attach a file.

Not sure about what you mean by a File > Send link causing this - it seems
purely to do with the way the form is created when you use a mailto: to start
the mail editor.

Any assistance gratefully received - I know how to work round it but its
driving the users crazy!

"Diane Poremsky [MVP]" wrote:

> It sounds like a draw issue. Is this behavior new? Does the hyperlink in
> Excel also attach the file or do you need to find and select something? Does
> it happen every time you use a File, Send link?
>
> --
> Diane Poremsky [MVP - Outlook]
> Outlook Tips: http://www.outlook-tips.net/
> Outlook & Exchange Solutions Center: http://www.slipstick.com
>
> Outlook Tips by email:
> mailto:dailytips-subscribe-(E-Mail Removed)
>
> EMO - a weekly newsletter about Outlook and Exchange:
> mailto:EMO-NEWSLETTER-SUBSCRIBE-(E-Mail Removed)
>
> Let's Really Fix Outlook 2010
> http://forums.slipstick.com/forumdisplay.php?f=34
>
> "blueboy1894" <(E-Mail Removed)> wrote in message
> news:81198995-4B14-4433-AA25-(E-Mail Removed)...
> > I'm experiencing a strange issue with Outlook 2007.
> >
> > If the main Outlook shell is not copen, and a new mail message is created
> > for example by clicking on a mailto: hyperlink in an Excel sheet, when a
> > file
> > is attached to the new message, the "Attached" field does not show until
> > and
> > unless the form is resized/restored. The file has been attached to the
> > message, it just isn't visible.
> >
> > This occurs whether the form begins life maximised or restored, and after
> > the resize, the field remains visible whatever subsequent resizing takes
> > place.
> >
> > If Outlook itself is open, and the message is started from an external
> > mailto: hyperlink, then either the form behaves normally, or the "Attach
> > File" item on the Ribbon is disabled.
> >
> > If you create the message manually from inside Outlook then the field
> > displays correctly first time.
> >
> > What's going on here?
> >
> > I have been able to successfully reproduce this with multiple users on
> > multiple machines, all of which have the latest updates and service pack
> > (2).
> >
> > Thanks
> >
> > Chris
>
>

Ok. I was able to repro it with a mailto in onenote. I don't know which
update did it. Do you know how long ago it started?

One possible candidate is KB 969907 -
http://www.outlook-tips.net/archives/2009/20090721.htm If it is this one,
please let me know.

--
Diane Poremsky [MVP - Outlook]
Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com

Outlook Tips by email:
mailto:dailytips-subscribe-(E-Mail Removed)

EMO - a weekly newsletter about Outlook and Exchange:
mailto:EMO-NEWSLETTER-SUBSCRIBE-(E-Mail Removed)

Let's Really Fix Outlook 2010
http://forums.slipstick.com/forumdisplay.php?f=34

"Diane Poremsky [MVP]" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> It sounds like a draw issue. Is this behavior new? Does the hyperlink in
> Excel also attach the file or do you need to find and select something?
> Does it happen every time you use a File, Send link?
>
> --
> Diane Poremsky [MVP - Outlook]
> Outlook Tips: http://www.outlook-tips.net/
> Outlook & Exchange Solutions Center: http://www.slipstick.com
>
> Outlook Tips by email:
> mailto:dailytips-subscribe-(E-Mail Removed)
>
> EMO - a weekly newsletter about Outlook and Exchange:
> mailto:EMO-NEWSLETTER-SUBSCRIBE-(E-Mail Removed)
>
> Let's Really Fix Outlook 2010
> http://forums.slipstick.com/forumdisplay.php?f=34
>
> "blueboy1894" <(E-Mail Removed)> wrote in message
> news:81198995-4B14-4433-AA25-(E-Mail Removed)...
>> I'm experiencing a strange issue with Outlook 2007.
>>
>> If the main Outlook shell is not copen, and a new mail message is created
>> for example by clicking on a mailto: hyperlink in an Excel sheet, when a
>> file
>> is attached to the new message, the "Attached" field does not show until
>> and
>> unless the form is resized/restored. The file has been attached to the
>> message, it just isn't visible.
>>
>> This occurs whether the form begins life maximised or restored, and after
>> the resize, the field remains visible whatever subsequent resizing takes
>> place.
>>
>> If Outlook itself is open, and the message is started from an external
>> mailto: hyperlink, then either the form behaves normally, or the "Attach
>> File" item on the Ribbon is disabled.
>>
>> If you create the message manually from inside Outlook then the field
>> displays correctly first time.
>>
>> What's going on here?
>>
>> I have been able to successfully reproduce this with multiple users on
>> multiple machines, all of which have the latest updates and service pack
>> (2).
>>
>> Thanks
>>
>> Chris
>

'fraid not...it could possibly be KB969907, it was certainly in the batch of
updates last installed.

"Diane Poremsky [MVP]" wrote:

> Ok. I was able to repro it with a mailto in onenote. I don't know which
> update did it. Do you know how long ago it started?
>
> One possible candidate is KB 969907 -
> http://www.outlook-tips.net/archives/2009/20090721.htm If it is this one,
> please let me know.
>
> --
> Diane Poremsky [MVP - Outlook]
> Outlook Tips: http://www.outlook-tips.net/
> Outlook & Exchange Solutions Center: http://www.slipstick.com
>
> Outlook Tips by email:
> mailto:dailytips-subscribe-(E-Mail Removed)
>
> EMO - a weekly newsletter about Outlook and Exchange:
> mailto:EMO-NEWSLETTER-SUBSCRIBE-(E-Mail Removed)
>
> Let's Really Fix Outlook 2010
> http://forums.slipstick.com/forumdisplay.php?f=34
>
> "Diane Poremsky [MVP]" <(E-Mail Removed)> wrote in message
> news:(E-Mail Removed)...
> > It sounds like a draw issue. Is this behavior new? Does the hyperlink in
> > Excel also attach the file or do you need to find and select something?
> > Does it happen every time you use a File, Send link?
> >
> > --
> > Diane Poremsky [MVP - Outlook]
> > Outlook Tips: http://www.outlook-tips.net/
> > Outlook & Exchange Solutions Center: http://www.slipstick.com
> >
> > Outlook Tips by email:
> > mailto:dailytips-subscribe-(E-Mail Removed)
> >
> > EMO - a weekly newsletter about Outlook and Exchange:
> > mailto:EMO-NEWSLETTER-SUBSCRIBE-(E-Mail Removed)
> >
> > Let's Really Fix Outlook 2010
> > http://forums.slipstick.com/forumdisplay.php?f=34
> >
> > "blueboy1894" <(E-Mail Removed)> wrote in message
> > news:81198995-4B14-4433-AA25-(E-Mail Removed)...
> >> I'm experiencing a strange issue with Outlook 2007.
> >>
> >> If the main Outlook shell is not copen, and a new mail message is created
> >> for example by clicking on a mailto: hyperlink in an Excel sheet, when a
> >> file
> >> is attached to the new message, the "Attached" field does not show until
> >> and
> >> unless the form is resized/restored. The file has been attached to the
> >> message, it just isn't visible.
> >>
> >> This occurs whether the form begins life maximised or restored, and after
> >> the resize, the field remains visible whatever subsequent resizing takes
> >> place.
> >>
> >> If Outlook itself is open, and the message is started from an external
> >> mailto: hyperlink, then either the form behaves normally, or the "Attach
> >> File" item on the Ribbon is disabled.
> >>
> >> If you create the message manually from inside Outlook then the field
> >> displays correctly first time.
> >>
> >> What's going on here?
> >>
> >> I have been able to successfully reproduce this with multiple users on
> >> multiple machines, all of which have the latest updates and service pack
> >> (2).
> >>
> >> Thanks
> >>
> >> Chris
> >
>

Or not..uninstalled that update, no difference.

I therefore suspect a general Office Security Update, and it's probably one
of the following:

KB969679
KB967642
KB969559
KB969613

"Diane Poremsky [MVP]" wrote:

> Ok. I was able to repro it with a mailto in onenote. I don't know which
> update did it. Do you know how long ago it started?
>
> One possible candidate is KB 969907 -
> http://www.outlook-tips.net/archives/2009/20090721.htm If it is this one,
> please let me know.
>
> --
> Diane Poremsky [MVP - Outlook]
> Outlook Tips: http://www.outlook-tips.net/
> Outlook & Exchange Solutions Center: http://www.slipstick.com
>
> Outlook Tips by email:
> mailto:dailytips-subscribe-(E-Mail Removed)
>
> EMO - a weekly newsletter about Outlook and Exchange:
> mailto:EMO-NEWSLETTER-SUBSCRIBE-(E-Mail Removed)
>
> Let's Really Fix Outlook 2010
> http://forums.slipstick.com/forumdisplay.php?f=34
>
> "Diane Poremsky [MVP]" <(E-Mail Removed)> wrote in message
> news:(E-Mail Removed)...
> > It sounds like a draw issue. Is this behavior new? Does the hyperlink in
> > Excel also attach the file or do you need to find and select something?
> > Does it happen every time you use a File, Send link?
> >
> > --
> > Diane Poremsky [MVP - Outlook]
> > Outlook Tips: http://www.outlook-tips.net/
> > Outlook & Exchange Solutions Center: http://www.slipstick.com
> >
> > Outlook Tips by email:
> > mailto:dailytips-subscribe-(E-Mail Removed)
> >
> > EMO - a weekly newsletter about Outlook and Exchange:
> > mailto:EMO-NEWSLETTER-SUBSCRIBE-(E-Mail Removed)
> >
> > Let's Really Fix Outlook 2010
> > http://forums.slipstick.com/forumdisplay.php?f=34
> >
> > "blueboy1894" <(E-Mail Removed)> wrote in message
> > news:81198995-4B14-4433-AA25-(E-Mail Removed)...
> >> I'm experiencing a strange issue with Outlook 2007.
> >>
> >> If the main Outlook shell is not copen, and a new mail message is created
> >> for example by clicking on a mailto: hyperlink in an Excel sheet, when a
> >> file
> >> is attached to the new message, the "Attached" field does not show until
> >> and
> >> unless the form is resized/restored. The file has been attached to the
> >> message, it just isn't visible.
> >>
> >> This occurs whether the form begins life maximised or restored, and after
> >> the resize, the field remains visible whatever subsequent resizing takes
> >> place.
> >>
> >> If Outlook itself is open, and the message is started from an external
> >> mailto: hyperlink, then either the form behaves normally, or the "Attach
> >> File" item on the Ribbon is disabled.
> >>
> >> If you create the message manually from inside Outlook then the field
> >> displays correctly first time.
> >>
> >> What's going on here?
> >>
> >> I have been able to successfully reproduce this with multiple users on
> >> multiple machines, all of which have the latest updates and service pack
> >> (2).
> >>
> >> Thanks
> >>
> >> Chris
> >
>

Before you uninstall more to test it, are you 100% sure it is a new problem?

--
Diane Poremsky [MVP - Outlook]
Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com

Outlook Tips by email:
mailto:dailytips-subscribe-(E-Mail Removed)

EMO - a weekly newsletter about Outlook and Exchange:
mailto:EMO-NEWSLETTER-SUBSCRIBE-(E-Mail Removed)

Let's Really Fix Outlook 2010
http://forums.slipstick.com/forumdisplay.php?f=34

"blueboy1894" <(E-Mail Removed)> wrote in message
news:60CC800D-2EE2-40F0-8E3A-(E-Mail Removed)...
> Or not..uninstalled that update, no difference.
>
> I therefore suspect a general Office Security Update, and it's probably
> one
> of the following:
>
> KB969679
> KB967642
> KB969559
> KB969613
>
> "Diane Poremsky [MVP]" wrote:
>
>> Ok. I was able to repro it with a mailto in onenote. I don't know which
>> update did it. Do you know how long ago it started?
>>
>> One possible candidate is KB 969907 -
>> http://www.outlook-tips.net/archives/2009/20090721.htm If it is this one,
>> please let me know.
>>
>> --
>> Diane Poremsky [MVP - Outlook]
>> Outlook Tips: http://www.outlook-tips.net/
>> Outlook & Exchange Solutions Center: http://www.slipstick.com
>>
>> Outlook Tips by email:
>> mailto:dailytips-subscribe-(E-Mail Removed)
>>
>> EMO - a weekly newsletter about Outlook and Exchange:
>> mailto:EMO-NEWSLETTER-SUBSCRIBE-(E-Mail Removed)
>>
>> Let's Really Fix Outlook 2010
>> http://forums.slipstick.com/forumdisplay.php?f=34
>>
>> "Diane Poremsky [MVP]" <(E-Mail Removed)> wrote in message
>> news:(E-Mail Removed)...
>> > It sounds like a draw issue. Is this behavior new? Does the hyperlink
>> > in
>> > Excel also attach the file or do you need to find and select something?
>> > Does it happen every time you use a File, Send link?
>> >
>> > --
>> > Diane Poremsky [MVP - Outlook]
>> > Outlook Tips: http://www.outlook-tips.net/
>> > Outlook & Exchange Solutions Center: http://www.slipstick.com
>> >
>> > Outlook Tips by email:
>> > mailto:dailytips-subscribe-(E-Mail Removed)
>> >
>> > EMO - a weekly newsletter about Outlook and Exchange:
>> > mailto:EMO-NEWSLETTER-SUBSCRIBE-(E-Mail Removed)
>> >
>> > Let's Really Fix Outlook 2010
>> > http://forums.slipstick.com/forumdisplay.php?f=34
>> >
>> > "blueboy1894" <(E-Mail Removed)> wrote in message
>> > news:81198995-4B14-4433-AA25-(E-Mail Removed)...
>> >> I'm experiencing a strange issue with Outlook 2007.
>> >>
>> >> If the main Outlook shell is not copen, and a new mail message is
>> >> created
>> >> for example by clicking on a mailto: hyperlink in an Excel sheet, when
>> >> a
>> >> file
>> >> is attached to the new message, the "Attached" field does not show
>> >> until
>> >> and
>> >> unless the form is resized/restored. The file has been attached to the
>> >> message, it just isn't visible.
>> >>
>> >> This occurs whether the form begins life maximised or restored, and
>> >> after
>> >> the resize, the field remains visible whatever subsequent resizing
>> >> takes
>> >> place.
>> >>
>> >> If Outlook itself is open, and the message is started from an external
>> >> mailto: hyperlink, then either the form behaves normally, or the
>> >> "Attach
>> >> File" item on the Ribbon is disabled.
>> >>
>> >> If you create the message manually from inside Outlook then the field
>> >> displays correctly first time.
>> >>
>> >> What's going on here?
>> >>
>> >> I have been able to successfully reproduce this with multiple users on
>> >> multiple machines, all of which have the latest updates and service
>> >> pack
>> >> (2).
>> >>
>> >> Thanks
>> >>
>> >> Chris
>> >
>>

Pretty sure - would have been recognised before now - it only got reported
post-updates.

"Diane Poremsky [MVP]" wrote:

> Before you uninstall more to test it, are you 100% sure it is a new problem?
>
> --
> Diane Poremsky [MVP - Outlook]
> Outlook Tips: http://www.outlook-tips.net/
> Outlook & Exchange Solutions Center: http://www.slipstick.com
>
> Outlook Tips by email:
> mailto:dailytips-subscribe-(E-Mail Removed)
>
> EMO - a weekly newsletter about Outlook and Exchange:
> mailto:EMO-NEWSLETTER-SUBSCRIBE-(E-Mail Removed)
>
> Let's Really Fix Outlook 2010
> http://forums.slipstick.com/forumdisplay.php?f=34
>
> "blueboy1894" <(E-Mail Removed)> wrote in message
> news:60CC800D-2EE2-40F0-8E3A-(E-Mail Removed)...
> > Or not..uninstalled that update, no difference.
> >
> > I therefore suspect a general Office Security Update, and it's probably
> > one
> > of the following:
> >
> > KB969679
> > KB967642
> > KB969559
> > KB969613
> >
> > "Diane Poremsky [MVP]" wrote:
> >
> >> Ok. I was able to repro it with a mailto in onenote. I don't know which
> >> update did it. Do you know how long ago it started?
> >>
> >> One possible candidate is KB 969907 -
> >> http://www.outlook-tips.net/archives/2009/20090721.htm If it is this one,
> >> please let me know.
> >>
> >> --
> >> Diane Poremsky [MVP - Outlook]
> >> Outlook Tips: http://www.outlook-tips.net/
> >> Outlook & Exchange Solutions Center: http://www.slipstick.com
> >>
> >> Outlook Tips by email:
> >> mailto:dailytips-subscribe-(E-Mail Removed)
> >>
> >> EMO - a weekly newsletter about Outlook and Exchange:
> >> mailto:EMO-NEWSLETTER-SUBSCRIBE-(E-Mail Removed)
> >>
> >> Let's Really Fix Outlook 2010
> >> http://forums.slipstick.com/forumdisplay.php?f=34
> >>
> >> "Diane Poremsky [MVP]" <(E-Mail Removed)> wrote in message
> >> news:(E-Mail Removed)...
> >> > It sounds like a draw issue. Is this behavior new? Does the hyperlink
> >> > in
> >> > Excel also attach the file or do you need to find and select something?
> >> > Does it happen every time you use a File, Send link?
> >> >
> >> > --
> >> > Diane Poremsky [MVP - Outlook]
> >> > Outlook Tips: http://www.outlook-tips.net/
> >> > Outlook & Exchange Solutions Center: http://www.slipstick.com
> >> >
> >> > Outlook Tips by email:
> >> > mailto:dailytips-subscribe-(E-Mail Removed)
> >> >
> >> > EMO - a weekly newsletter about Outlook and Exchange:
> >> > mailto:EMO-NEWSLETTER-SUBSCRIBE-(E-Mail Removed)
> >> >
> >> > Let's Really Fix Outlook 2010
> >> > http://forums.slipstick.com/forumdisplay.php?f=34
> >> >
> >> > "blueboy1894" <(E-Mail Removed)> wrote in message
> >> > news:81198995-4B14-4433-AA25-(E-Mail Removed)...
> >> >> I'm experiencing a strange issue with Outlook 2007.
> >> >>
> >> >> If the main Outlook shell is not copen, and a new mail message is
> >> >> created
> >> >> for example by clicking on a mailto: hyperlink in an Excel sheet, when
> >> >> a
> >> >> file
> >> >> is attached to the new message, the "Attached" field does not show
> >> >> until
> >> >> and
> >> >> unless the form is resized/restored. The file has been attached to the
> >> >> message, it just isn't visible.
> >> >>
> >> >> This occurs whether the form begins life maximised or restored, and
> >> >> after
> >> >> the resize, the field remains visible whatever subsequent resizing
> >> >> takes
> >> >> place.
> >> >>
> >> >> If Outlook itself is open, and the message is started from an external
> >> >> mailto: hyperlink, then either the form behaves normally, or the
> >> >> "Attach
> >> >> File" item on the Ribbon is disabled.
> >> >>
> >> >> If you create the message manually from inside Outlook then the field
> >> >> displays correctly first time.
> >> >>
> >> >> What's going on here?
> >> >>
> >> >> I have been able to successfully reproduce this with multiple users on
> >> >> multiple machines, all of which have the latest updates and service
> >> >> pack
> >> >> (2).
> >> >>
> >> >> Thanks
> >> >>
> >> >> Chris
> >> >
> >>
>

Hi Diane

Uninstalled the following to no effect:

969679
969559
969613
915944
951550
963677
954326

Sorry but none of those - it may be something innocuous looking!

"Diane Poremsky [MVP]" wrote:

> Before you uninstall more to test it, are you 100% sure it is a new problem?
>
> --
> Diane Poremsky [MVP - Outlook]
> Outlook Tips: http://www.outlook-tips.net/
> Outlook & Exchange Solutions Center: http://www.slipstick.com
>
> Outlook Tips by email:
> mailto:dailytips-subscribe-(E-Mail Removed)
>
> EMO - a weekly newsletter about Outlook and Exchange:
> mailto:EMO-NEWSLETTER-SUBSCRIBE-(E-Mail Removed)
>
> Let's Really Fix Outlook 2010
> http://forums.slipstick.com/forumdisplay.php?f=34
>
> "blueboy1894" <(E-Mail Removed)> wrote in message
> news:60CC800D-2EE2-40F0-8E3A-(E-Mail Removed)...
> > Or not..uninstalled that update, no difference.
> >
> > I therefore suspect a general Office Security Update, and it's probably
> > one
> > of the following:
> >
> > KB969679
> > KB967642
> > KB969559
> > KB969613
> >
> > "Diane Poremsky [MVP]" wrote:
> >
> >> Ok. I was able to repro it with a mailto in onenote. I don't know which
> >> update did it. Do you know how long ago it started?
> >>
> >> One possible candidate is KB 969907 -
> >> http://www.outlook-tips.net/archives/2009/20090721.htm If it is this one,
> >> please let me know.
> >>
> >> --
> >> Diane Poremsky [MVP - Outlook]
> >> Outlook Tips: http://www.outlook-tips.net/
> >> Outlook & Exchange Solutions Center: http://www.slipstick.com
> >>
> >> Outlook Tips by email:
> >> mailto:dailytips-subscribe-(E-Mail Removed)
> >>
> >> EMO - a weekly newsletter about Outlook and Exchange:
> >> mailto:EMO-NEWSLETTER-SUBSCRIBE-(E-Mail Removed)
> >>
> >> Let's Really Fix Outlook 2010
> >> http://forums.slipstick.com/forumdisplay.php?f=34
> >>
> >> "Diane Poremsky [MVP]" <(E-Mail Removed)> wrote in message
> >> news:(E-Mail Removed)...
> >> > It sounds like a draw issue. Is this behavior new? Does the hyperlink
> >> > in
> >> > Excel also attach the file or do you need to find and select something?
> >> > Does it happen every time you use a File, Send link?
> >> >
> >> > --
> >> > Diane Poremsky [MVP - Outlook]
> >> > Outlook Tips: http://www.outlook-tips.net/
> >> > Outlook & Exchange Solutions Center: http://www.slipstick.com
> >> >
> >> > Outlook Tips by email:
> >> > mailto:dailytips-subscribe-(E-Mail Removed)
> >> >
> >> > EMO - a weekly newsletter about Outlook and Exchange:
> >> > mailto:EMO-NEWSLETTER-SUBSCRIBE-(E-Mail Removed)
> >> >
> >> > Let's Really Fix Outlook 2010
> >> > http://forums.slipstick.com/forumdisplay.php?f=34
> >> >
> >> > "blueboy1894" <(E-Mail Removed)> wrote in message
> >> > news:81198995-4B14-4433-AA25-(E-Mail Removed)...
> >> >> I'm experiencing a strange issue with Outlook 2007.
> >> >>
> >> >> If the main Outlook shell is not copen, and a new mail message is
> >> >> created
> >> >> for example by clicking on a mailto: hyperlink in an Excel sheet, when
> >> >> a
> >> >> file
> >> >> is attached to the new message, the "Attached" field does not show
> >> >> until
> >> >> and
> >> >> unless the form is resized/restored. The file has been attached to the
> >> >> message, it just isn't visible.
> >> >>
> >> >> This occurs whether the form begins life maximised or restored, and
> >> >> after
> >> >> the resize, the field remains visible whatever subsequent resizing
> >> >> takes
> >> >> place.
> >> >>
> >> >> If Outlook itself is open, and the message is started from an external
> >> >> mailto: hyperlink, then either the form behaves normally, or the
> >> >> "Attach
> >> >> File" item on the Ribbon is disabled.
> >> >>
> >> >> If you create the message manually from inside Outlook then the field
> >> >> displays correctly first time.
> >> >>
> >> >> What's going on here?
> >> >>
> >> >> I have been able to successfully reproduce this with multiple users on
> >> >> multiple machines, all of which have the latest updates and service
> >> >> pack
> >> >> (2).
> >> >>
> >> >> Thanks
> >> >>
> >> >> Chris
> >> >
> >>
>