Hi,

I'm having problems solving the following issue:
As you know, if you are composing a new e-mail and want to attach an
existing e-mail (from your inbox for example), one of the ways to do it is to
select that e-mail, go to Edit-copy, then go to the e-mail you're composing
and click paste (while the cursor is in the body of the message).

With one e-mail, which as far as i can see is not in any way different, when
i click paste, the headers (from, to, size, etc...) and corresponding
information are pasted instead (to better understand what i mean you can
click paste while the cursor is in the "To" field).

Outlook 2003.

Any thoughts? Thanks.

David

What exactly is the issue? You pinpointed the difference already; in your
first example you have your cursor in the body and in the second one in the
To: line. The To: line can only accept text and no objects so only the text
portion of your object is pasted.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

http://www.msoutlook.info/
Real World Questions, Real World Answers

-----

"David" <(E-Mail Removed)> wrote in message
news:F0B5AAB6-B7BA-4633-A4D1-(E-Mail Removed)...
> Hi,
>
> I'm having problems solving the following issue:
> As you know, if you are composing a new e-mail and want to attach an
> existing e-mail (from your inbox for example), one of the ways to do it is
> to
> select that e-mail, go to Edit-copy, then go to the e-mail you're
> composing
> and click paste (while the cursor is in the body of the message).
>
> With one e-mail, which as far as i can see is not in any way different,
> when
> i click paste, the headers (from, to, size, etc...) and corresponding
> information are pasted instead (to better understand what i mean you can
> click paste while the cursor is in the "To" field).
>
> Outlook 2003.
>
> Any thoughts? Thanks.
>
> David

Sorry i wasn't clear.
The issue is, with one of the e-mails in the inbox, it doesn't work. The
cursor is in the body of the message as it should be, and still it pastes
text (e.g. From: John Doe To: Jane Doe Date: 19-11-2007 and so forth) instead
of attaching the e-mail...




"Roady [MVP]" wrote:

> What exactly is the issue? You pinpointed the difference already; in your
> first example you have your cursor in the body and in the second one in the
> To: line. The To: line can only accept text and no objects so only the text
> portion of your object is pasted.
>
> --
> Robert Sparnaaij [MVP-Outlook]
> Coauthor, Configuring Microsoft Outlook 2003
> http://www.howto-outlook.com/
> Outlook FAQ, HowTo, Downloads, Add-Ins and more
>
> http://www.msoutlook.info/
> Real World Questions, Real World Answers
>
> -----
>
> "David" <(E-Mail Removed)> wrote in message
> news:F0B5AAB6-B7BA-4633-A4D1-(E-Mail Removed)...
> > Hi,
> >
> > I'm having problems solving the following issue:
> > As you know, if you are composing a new e-mail and want to attach an
> > existing e-mail (from your inbox for example), one of the ways to do it is
> > to
> > select that e-mail, go to Edit-copy, then go to the e-mail you're
> > composing
> > and click paste (while the cursor is in the body of the message).
> >
> > With one e-mail, which as far as i can see is not in any way different,
> > when
> > i click paste, the headers (from, to, size, etc...) and corresponding
> > information are pasted instead (to better understand what i mean you can
> > click paste while the cursor is in the "To" field).
> >
> > Outlook 2003.
> >
> > Any thoughts? Thanks.
> >
> > David
>

David <(E-Mail Removed)> wrote:

> Sorry i wasn't clear.
> The issue is, with one of the e-mails in the inbox, it doesn't work.
> The cursor is in the body of the message as it should be, and still
> it pastes text (e.g. From: John Doe To: Jane Doe Date: 19-11-2007 and
> so forth) instead of attaching the e-mail...

What if you just drag the message you want to attach from the Inbox to the
new message?
--
Brian Tillman [MVP-Outlook]

eheheh, that was my first thought.
Unfortunately, i'm an IT technician with a user on my back that replied
specifically 'no' to that suggestion...

Any other thoughts...?

Thanks for replying!

David


"Brian Tillman" wrote:

> David <(E-Mail Removed)> wrote:
>
> > Sorry i wasn't clear.
> > The issue is, with one of the e-mails in the inbox, it doesn't work.
> > The cursor is in the body of the message as it should be, and still
> > it pastes text (e.g. From: John Doe To: Jane Doe Date: 19-11-2007 and
> > so forth) instead of attaching the e-mail...
>
> What if you just drag the message you want to attach from the Inbox to the
> new message?
> --
> Brian Tillman [MVP-Outlook]
>
>

But the issue is only with that single message or is this a recurring issue
for other messages as well?
If the latter; see if you can find some sort of commonalities between the
messages. For instance; always from the same sender, message format,
contains attachments, etc...

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

http://www.msoutlook.info/
Real World Questions, Real World Answers

-----

"David" <(E-Mail Removed)> wrote in message
news:A91F9C04-9FB0-4667-8471-(E-Mail Removed)...
> eheheh, that was my first thought.
> Unfortunately, i'm an IT technician with a user on my back that replied
> specifically 'no' to that suggestion...
>
> Any other thoughts...?
>
> Thanks for replying!
>
> David
>
>
> "Brian Tillman" wrote:
>
>> David <(E-Mail Removed)> wrote:
>>
>> > Sorry i wasn't clear.
>> > The issue is, with one of the e-mails in the inbox, it doesn't work.
>> > The cursor is in the body of the message as it should be, and still
>> > it pastes text (e.g. From: John Doe To: Jane Doe Date: 19-11-2007 and
>> > so forth) instead of attaching the e-mail...
>>
>> What if you just drag the message you want to attach from the Inbox to
>> the
>> new message?
>> --
>> Brian Tillman [MVP-Outlook]
>>
>>

It's with a single message.
I've been trying to follow the steps you mentioned, since when the issue was
first passed on to me, I went to the user's machine and repeated the process
at least 5 times without any problem, choosing random e-mails.

After i noticed it only happened with that one mail, i tried to find out
what made different, but so far no luck, it's puzzling... if i find anything
i'll post it.

Thanks.
David


"Roady [MVP]" wrote:

> But the issue is only with that single message or is this a recurring issue
> for other messages as well?
> If the latter; see if you can find some sort of commonalities between the
> messages. For instance; always from the same sender, message format,
> contains attachments, etc...
>
> --
> Robert Sparnaaij [MVP-Outlook]
> Coauthor, Configuring Microsoft Outlook 2003
> http://www.howto-outlook.com/
> Outlook FAQ, HowTo, Downloads, Add-Ins and more
>
> http://www.msoutlook.info/
> Real World Questions, Real World Answers
>
> -----
>
> "David" <(E-Mail Removed)> wrote in message
> news:A91F9C04-9FB0-4667-8471-(E-Mail Removed)...
> > eheheh, that was my first thought.
> > Unfortunately, i'm an IT technician with a user on my back that replied
> > specifically 'no' to that suggestion...
> >
> > Any other thoughts...?
> >
> > Thanks for replying!
> >
> > David
> >
> >
> > "Brian Tillman" wrote:
> >
> >> David <(E-Mail Removed)> wrote:
> >>
> >> > Sorry i wasn't clear.
> >> > The issue is, with one of the e-mails in the inbox, it doesn't work.
> >> > The cursor is in the body of the message as it should be, and still
> >> > it pastes text (e.g. From: John Doe To: Jane Doe Date: 19-11-2007 and
> >> > so forth) instead of attaching the e-mail...
> >>
> >> What if you just drag the message you want to attach from the Inbox to
> >> the
> >> new message?
> >> --
> >> Brian Tillman [MVP-Outlook]
> >>
> >>