I saw your response to my post and I will try your suggestions. Was busy
this week and didn't boot the laptop at home.
If one of your suggestions works I will post back with the results to the
group.

Thanks!
Barb

Hi Barb,

Thanks for your update.

Please take your time to try Wallace's suggestion. If anything is unclear,
please do not hesitate to let us know. We will be glad to help.

Best regards,
Bob Qin
Product Support Services
Microsoft Corporation

Get Secure! - www.microsoft.com/security

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