tennisdoc wrote:
> Hi, This is my first tuime posting here. I bought a new Dell Computer a
> little over a year ago that came with an ATI e-home wonder TV Tuner. I
> am running Windows XP Media Edition 2004 (SP2). I never tried to use
> the tuner until now. When I went into Media center and clicked on TV it
> says "files needed to display video are not installed or not working
> correctly, please restart media center and or restart the computer". Of
> course none of that worked. I tired upgrading to Media Center 2005 but
> got the same error.
>
> In control panel, under system, the tuner is not found and when i
> installed the latest driver from ATI, (ATI e home wonder video coded
> WDC) I get an error that it is not working correctly - code 10.
>
> I tried removing the tuner and rebooting, then reinstalling it and
> rebooting again and the 'found new hardward' balloon does not show up
> and it is still not recognized in XP. It is plugged in correctly to the
> PCI slot. When you run the Dell diagnostics on boot-up it finds the
> tuner and says it is working correctly.
>
> ATI's tech support told me to go to Dell because it is OEM and Dell
> wants to charge me $129 to fix the problem because it is one month out
> of warranty.
>
> Any suggestions on how to get this to work?
>
You can read about some of the hassle people went through here. I
don't know if this will answer your question or not. Since you
say the Dell diagnostic sees the hardware, my assumption is this
is not a hardware problem.
http://www.dellcommunity.com/support...sage.id=143473
The E-Home TV Wonder uses a Conexant CX23416 chip, which is apparently
an MPEG2 encoder. So I guess part of the process, is having a CODEC to
decode the MPEG2 stream coming from the hardware, to make the TV picture
on your screen.
Based on the description in that Dell thread, I wonder why they even
bothered to put a TV tuner in the computer, if you have to jump through
that many hoops to get it to work ? Sounds like rocket science...
Paul
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