On 11/18/05, I bought an ATIx800XT AIW vidcard at CompUSA, and sent in
the rebate from the next day. It is now beyond the 8-10 week period for
payment of the rebate, so I called the 888 number today to follow-up.

It turns out that they have no record of receiving the rebate form from
me (surprise, surprise...). They suggested that I re-submit it.

Besides no longer having the proof-of-purchase (having submitted it the
first time), I also can't find the receipt of the purchase.

Does anyone have any suggestions on how I can follow-up on this? I
usually keep all reeipts and records, but can't find this one.

Note: This was an ATI rebate -- not a CompUSA rebate.

Thanks!

call them back and ask to speak to a supervisor. tell them they honor
it or no more rebates and maybe no more ATI. the customer is always right.

BRH wrote:
> On 11/18/05, I bought an ATIx800XT AIW vidcard at CompUSA, and sent in
> the rebate from the next day. It is now beyond the 8-10 week period for
> payment of the rebate, so I called the 888 number today to follow-up.
>
> It turns out that they have no record of receiving the rebate form from
> me (surprise, surprise...). They suggested that I re-submit it.
>
> Besides no longer having the proof-of-purchase (having submitted it the
> first time), I also can't find the receipt of the purchase.
>
> Does anyone have any suggestions on how I can follow-up on this? I
> usually keep all reeipts and records, but can't find this one.
>
> Note: This was an ATI rebate -- not a CompUSA rebate.
>
> Thanks!

They typically say you should keep copies of what you send. If you don't
have copies, you're probably screwed.

Dirk

<BRH> wrote in message news:_ICdnbEWlbHy8XzeRVn-(E-Mail Removed)...
> On 11/18/05, I bought an ATIx800XT AIW vidcard at CompUSA, and sent in the
> rebate from the next day. It is now beyond the 8-10 week period for
> payment of the rebate, so I called the 888 number today to follow-up.
>
> It turns out that they have no record of receiving the rebate form from me
> (surprise, surprise...). They suggested that I re-submit it.
>
> Besides no longer having the proof-of-purchase (having submitted it the
> first time), I also can't find the receipt of the purchase.
>
> Does anyone have any suggestions on how I can follow-up on this? I
> usually keep all reeipts and records, but can't find this one.
>
> Note: This was an ATI rebate -- not a CompUSA rebate.
>
> Thanks!

Unless you used cash, Compusa probably has the data in their computer
system.


"Dirk Gross" <(E-Mail Removed)> wrote in message
news:QNvEf.76964$(E-Mail Removed)...
> They typically say you should keep copies of what you send. If you don't
> have copies, you're probably screwed.
>
> Dirk
>
> <BRH> wrote in message news:_ICdnbEWlbHy8XzeRVn-(E-Mail Removed)...
>> On 11/18/05, I bought an ATIx800XT AIW vidcard at CompUSA, and sent in
>> the rebate from the next day. It is now beyond the 8-10 week period for
>> payment of the rebate, so I called the 888 number today to follow-up.
>>
>> It turns out that they have no record of receiving the rebate form from
>> me (surprise, surprise...). They suggested that I re-submit it.
>>
>> Besides no longer having the proof-of-purchase (having submitted it the
>> first time), I also can't find the receipt of the purchase.
>>
>> Does anyone have any suggestions on how I can follow-up on this? I
>> usually keep all reeipts and records, but can't find this one.
>>
>> Note: This was an ATI rebate -- not a CompUSA rebate.
>>
>> Thanks!
>
>