Crazy indeed.
I should imagine they've sorted it. Or have they
I will repeat my observation that the Asus Xonar sound card I owned briefly was an extremely nice sounding sound card and a very good product. Apart, of course, from that glitch.
I'll also repeat that when I submitted a review of the card to OCUK saying exactly what I've mentioned here, they chose not to publish my review.
Which to my mind proves OCUK place more importance on shifting flawed stock than guaranteeing customer satisfaction.
Sorry to be negative but folks should be aware of these things when considering a relatively expensive purchase.