When I post my order form, it is asking for a username and password
when calling shtml.dll

Anyone have some suggestions for this? I need some detailed
information for why this may or may not be happening - and the general
"did you check your permissions" answer is not the answer - no amount
of permissions changes or settings, even setting the permissions to
allow total and open access for everything, has worked. I have been
going nuts trying to figure out what is the real problem with this
with no success so far...

mydomain.com is not the real domain name

----------------------------------------------------

Starting URL: https://www.mydomain.com/order.htm

When form entry is tried, I get:

Enter username and password for "" at https://www.mydomain.com

----------------------------------------------------

When I fail to enter the username and password, it brings me to:

Ending URL: https://www.mydomain.com/_vti_bin/shtml.dll/order.htm


You are not authorized to view this page

You do not have permission to view this page using your current user
account.
Please try the following:
# If you have another user account with a higher level of permission,
click
your browser's Back button to try again using that account.
# If you believe you should be able to view this page, contact the Web
site

administrator.

Check with your host - ask them specifically a simple question: "Are the
server extensions configured to send email from a web form?". They will
need to configure them to do this.

At a guess, the above is the issue you're having.


<(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> When I post my order form, it is asking for a username and password
> when calling shtml.dll
>
> Anyone have some suggestions for this? I need some detailed
> information for why this may or may not be happening - and the general
> "did you check your permissions" answer is not the answer - no amount
> of permissions changes or settings, even setting the permissions to
> allow total and open access for everything, has worked. I have been
> going nuts trying to figure out what is the real problem with this
> with no success so far...
>
> mydomain.com is not the real domain name
>
> ----------------------------------------------------
>
> Starting URL: https://www.mydomain.com/order.htm
>
> When form entry is tried, I get:
>
> Enter username and password for "" at https://www.mydomain.com
>
> ----------------------------------------------------
>
> When I fail to enter the username and password, it brings me to:
>
> Ending URL: https://www.mydomain.com/_vti_bin/shtml.dll/order.htm
>
>
> You are not authorized to view this page
>
> You do not have permission to view this page using your current user
> account.
> Please try the following:
> # If you have another user account with a higher level of permission,
> click
> your browser's Back button to try again using that account.
> # If you believe you should be able to view this page, contact the Web
> site
>
> administrator.
>

On Oct 20, 8:23 pm, "Andrew Murray"
<adKillSpammersmur...@iinet.net.au> wrote:
> Check with your host - ask them specifically a simple question: "Are the
> server extensions configured to send email from a web form?". They will
> need to configure them to do this.
>
> At a guess, the above is the issue you're having.
>
> <koku...@kokuryu.com> wrote in message
>
> news:(E-Mail Removed)...
>
> > When I post my order form, it is asking for a username and password
> > when calling shtml.dll
>
> > Anyone have some suggestions for this? I need some detailed
> > information for why this may or may not be happening - and the general
> > "did you check your permissions" answer is not the answer - no amount
> > of permissions changes or settings, even setting the permissions to
> > allow total and open access for everything, has worked. I have been
> > going nuts trying to figure out what is the real problem with this
> > with no success so far...
>
> > mydomain.com is not the real domain name
>
> > ----------------------------------------------------
>
> > Starting URL:https://www.mydomain.com/order.htm
>
> > When form entry is tried, I get:
>
> > Enter username and password for "" athttps://www.mydomain.com
>
> > ----------------------------------------------------
>
> > When I fail to enter the username and password, it brings me to:
>
> > Ending URL:https://www.mydomain.com/_vti_bin/shtml.dll/order.htm
>
> > You are not authorized to view this page
>
> > You do not have permission to view this page using your current user
> > account.
> > Please try the following:
> > # If you have another user account with a higher level of permission,
> > click
> > your browser's Back button to try again using that account.
> > # If you believe you should be able to view this page, contact the Web
> > site
>
> > administrator.

*SIGH*

Our hosts does NOTHING - I have to configure everything myself -
remotely

But, yes, it does send emails fine - only the form processing is not
working

Are you by any chance also saving the form results to a file.
Form results are saved to the _private folder by default.
If the _private folder doesn't have server write permissions set
it will cause this error.

Can you post a link to the page with the form?

--

Steve Easton
Microsoft MVP FrontPage
FP Cleaner
http://www.95isalive.com/fixes/fpclean.htm
Hit Me FP
http://www.95isalive.com/fixes/HitMeFP.htm




<(E-Mail Removed)> wrote in message news:(E-Mail Removed)...
> When I post my order form, it is asking for a username and password
> when calling shtml.dll
>
> Anyone have some suggestions for this? I need some detailed
> information for why this may or may not be happening - and the general
> "did you check your permissions" answer is not the answer - no amount
> of permissions changes or settings, even setting the permissions to
> allow total and open access for everything, has worked. I have been
> going nuts trying to figure out what is the real problem with this
> with no success so far...
>
> mydomain.com is not the real domain name
>
> ----------------------------------------------------
>
> Starting URL: https://www.mydomain.com/order.htm
>
> When form entry is tried, I get:
>
> Enter username and password for "" at https://www.mydomain.com
>
> ----------------------------------------------------
>
> When I fail to enter the username and password, it brings me to:
>
> Ending URL: https://www.mydomain.com/_vti_bin/shtml.dll/order.htm
>
>
> You are not authorized to view this page
>
> You do not have permission to view this page using your current user
> account.
> Please try the following:
> # If you have another user account with a higher level of permission,
> click
> your browser's Back button to try again using that account.
> # If you believe you should be able to view this page, contact the Web
> site
>
> administrator.
>

These form results are not being saved. They are supposed to be
processed and generate two emails.

On another form on a different website on the same machine, there is a
form that does save what is on the form on the server and then
generates two emails as well - and that one works fine.

Everything used to work fine, until a hardware issue happened and the
ISP threw away the hard drives and put in new ones with a fresh
Windows install. I have been restoring all the websites and services
that were on there. Everything else is fully up and running - this is
the only issue left.

Sorry cant publically provide a link.


On Oct 20, 9:52 pm, "Steve Easton" <ad...@95isalive.com> wrote:
> Are you by any chance also saving the form results to a file.
> Form results are saved to the _private folder by default.
> If the _private folder doesn't have server write permissions set
> it will cause this error.
>
> Can you post a link to the page with the form?
>
> --
>
> Steve Easton
> Microsoft MVP FrontPage
> FP Cleanerhttp://www.95isalive.com/fixes/fpclean.htm
> Hit Me FPhttp://www.95isalive.com/fixes/HitMeFP.htm
>
> <koku...@kokuryu.com> wrote in messagenews:(E-Mail Removed)...
> > When I post my order form, it is asking for a username and password
> > when calling shtml.dll
>
> > Anyone have some suggestions for this? I need some detailed
> > information for why this may or may not be happening - and the general
> > "did you check your permissions" answer is not the answer - no amount
> > of permissions changes or settings, even setting the permissions to
> > allow total and open access for everything, has worked. I have been
> > going nuts trying to figure out what is the real problem with this
> > with no success so far...
>
> > mydomain.com is not the real domain name
>
> > ----------------------------------------------------
>
> > Starting URL:https://www.mydomain.com/order.htm
>
> > When form entry is tried, I get:
>
> > Enter username and password for "" athttps://www.mydomain.com
>
> > ----------------------------------------------------
>
> > When I fail to enter the username and password, it brings me to:
>
> > Ending URL:https://www.mydomain.com/_vti_bin/shtml.dll/order.htm
>
> > You are not authorized to view this page
>
> > You do not have permission to view this page using your current user
> > account.
> > Please try the following:
> > # If you have another user account with a higher level of permission,
> > click
> > your browser's Back button to try again using that account.
> > # If you believe you should be able to view this page, contact the Web
> > site
>
> > administrator.

All done. Had to make my own user for the internet access and have
the websites use that one for the anonymous access intead of what IIS
assigned to it.

On Oct 21, 4:10 am, koku...@kokuryu.com wrote:
> These form results are not being saved. They are supposed to be
> processed and generate two emails.
>
> On another form on a different website on the same machine, there is a
> form that does save what is on the form on the server and then
> generates two emails as well - and that one works fine.
>
> Everything used to work fine, until a hardware issue happened and the
> ISP threw away the hard drives and put in new ones with a fresh
> Windows install. I have been restoring all the websites and services
> that were on there. Everything else is fully up and running - this is
> the only issue left.
>
> Sorry cant publically provide a link.
>
> On Oct 20, 9:52 pm, "Steve Easton" <ad...@95isalive.com> wrote:
>
> > Are you by any chance also saving the form results to a file.
> > Form results are saved to the _private folder by default.
> > If the _private folder doesn't have server write permissions set
> > it will cause this error.
>
> > Can you post a link to the page with the form?
>
> > --
>
> > Steve Easton
> > Microsoft MVP FrontPage
> > FP Cleanerhttp://www.95isalive.com/fixes/fpclean.htm
> > Hit Me FPhttp://www.95isalive.com/fixes/HitMeFP.htm
>
> > <koku...@kokuryu.com> wrote in messagenews:(E-Mail Removed)...
> > > When I post my order form, it is asking for a username and password
> > > when calling shtml.dll
>
> > > Anyone have some suggestions for this? I need some detailed
> > > information for why this may or may not be happening - and the general
> > > "did you check your permissions" answer is not the answer - no amount
> > > of permissions changes or settings, even setting the permissions to
> > > allow total and open access for everything, has worked. I have been
> > > going nuts trying to figure out what is the real problem with this
> > > with no success so far...
>
> > > mydomain.com is not the real domain name
>
> > > ----------------------------------------------------
>
> > > Starting URL:https://www.mydomain.com/order.htm
>
> > > When form entry is tried, I get:
>
> > > Enter username and password for "" athttps://www.mydomain.com
>
> > > ----------------------------------------------------
>
> > > When I fail to enter the username and password, it brings me to:
>
> > > Ending URL:https://www.mydomain.com/_vti_bin/shtml.dll/order.htm
>
> > > You are not authorized to view this page
>
> > > You do not have permission to view this page using your current user
> > > account.
> > > Please try the following:
> > > # If you have another user account with a higher level of permission,
> > > click
> > > your browser's Back button to try again using that account.
> > > # If you believe you should be able to view this page, contact the Web
> > > site
>
> > > administrator.