Usually, the BIOS needs upgrading ('flashed' by software sometimes available
from a system manufacturer's web site.) You can use a "PS/2" (round instead
of flat) connection to a keyboard and avoid that.
Probably the best solution is running 'devmgmt.msc' to disable that device
you mention is not connected. There may also be something in add/remove that
you can uninstall.
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Mark L. Ferguson
..
"Mopsy" <(E-Mail Removed)> wrote in message
news:F1EF9BEA-BB30-459C-8018-(E-Mail Removed)...
> Yes, I can get into windows and will try this suggestion. Do you have any
> thoughts why my arrows don't work. Does it have something to do with my
> keyboard type--usb or what ever. Could I delete the file named below w/o
> going to safe mode? F8 does not work for me either. Yet all the books
> say
> do that as it boots. Frustrating. I have several BSODs popping up from
> time
> to time but this is one I know is causing a challenge. Thanks for your
> help.
> I am leaving home till late tonight so I am monitoring but not the rest of
> today.
>
> "Mopsy" wrote:
>
>> I get into the black screen where I have the choices to select safe mode
>> etc., but neither the arrows on the num keys or the main keyboard will
>> work
>> and I wind up in regular mode. I am getting some BSOD and want to go in
>> and
>> remove a system 32 file that is said to be the cause of one of the BSOD
>> events. That file is labeled SONY and has VRDVC10.SPT in it. I have a
>> Sony
>> DvDirect but it is not connected to the computer and that is the message
>> on
>> the blue screen. I can remove it w/o going through safe mode (don't know
>> if
>> that is a safe thing to do) and even if I can, I would like to get into
>> safe
>> mode anyway. F8 will not put me there either. Can I do it through run?
>> Usually there is more than one way to do things. I have xp home. I
>> found an
>> old article but it didn't fit my issue totally.