Some of my E-mail arrives as a collection of links or blue underlined
"something"; however, others from the same sender will arrive graphics and
all. Is there a setting somewhere that got changed? this is happening more
and more often.

This usually indicates that the message has been marked as junk.

However, since you decided your version of Outlook is not important, no one
can tell you if this is the case or not.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.
ALWAYS post your Outlook version.
How to ask a question: http://support.microsoft.com/KB/555375


After furious head scratching, tlm49 asked:

| Some of my E-mail arrives as a collection of links or blue underlined
| "something"; however, others from the same sender will arrive
| graphics and all. Is there a setting somewhere that got changed?
| this is happening more and more often.

"Milly Staples [MVP - Outlook]" wrote:

> This usually indicates that the message has been marked as junk.
>
> However, since you decided your version of Outlook is not important, no one
> can tell you if this is the case or not.
>
> --
> Milly Staples [MVP - Outlook]
>
> Post all replies to the group to keep the discussion intact.
> ALWAYS post your Outlook version.
> How to ask a question: http://support.microsoft.com/KB/555375
>
>
> After furious head scratching, tlm49 asked:
>
> | Some of my E-mail arrives as a collection of links or blue underlined
> | "something"; however, others from the same sender will arrive
> | graphics and all. Is there a setting somewhere that got changed?
> | this is happening more and more often.
>
>
>

Well ...sorry for being such an idiot..but I've never posted a message
before, so... Outlook version is 2007 and I'm pretty sure all updates have
been installed.

You're right, it does look just like the messages sent to my Junk Mail
folder, but it is in my In Box. Also, messages from the same sender (e.g.
Marketwatch or Microsoft) will come in OK one time then the next one will
contain all the "http" stuff.
Just in case it matters: HP m8530f, 5GB RAM, AMD Phenom X4 9550 Quad-Core.

Thanks for trying.

"Milly Staples [MVP - Outlook]" wrote:

> This usually indicates that the message has been marked as junk.
>
> However, since you decided your version of Outlook is not important, no one
> can tell you if this is the case or not.
>
> --
> Milly Staples [MVP - Outlook]
>
> Post all replies to the group to keep the discussion intact.
> ALWAYS post your Outlook version.
> How to ask a question: http://support.microsoft.com/KB/555375
>
>
> After furious head scratching, tlm49 asked:
>
> | Some of my E-mail arrives as a collection of links or blue underlined
> | "something"; however, others from the same sender will arrive
> | graphics and all. Is there a setting somewhere that got changed?
> | this is happening more and more often.
>
>
>

I had the same thing happen to me last year, everything had been
working fine and then suddenly one day some newsletter type emails
came in plain text when they used to be full of graphics. After
spending hours (probably 40 or more) with my one and only free 90 day
help session allowed with MS over the phone, one of the many techs
finally fixed it. Problem is I can't remember exactly what he did as
he had control of the computer and did it with me watching. It either
had something to do with disabling an addin or unchecking the SPA
(secure password administration) box in the email account itself. I
managed to have them work on 3 problems since I only had the one time
help option and after spending that much time with many different
people on the phone all the "tries" have merged together in my head!

Try unchecking the SPA box and see if that helps. If not you can
always set it back.

Cindy


On Jan 28, 7:20*pm, tlm49 <tl...@discussions.microsoft.com> wrote:
> Well ...sorry for being such an idiot..but I've never posted a message
> before, so... *Outlook version is 2007 and I'm pretty sure all updates have
> been installed. *
>
> You're right, it does look just like the messages sent to my Junk Mail
> folder, but it is in my In Box. *Also, messages from the same sender (e..g.
> Marketwatch or Microsoft) will come in OK one time then the next one will
> contain all the "http" stuff.
> Just in case it matters: HP m8530f, 5GB RAM, *AMD Phenom X4 9550 Quad-Core.
>
> Thanks for trying.
>
> "Milly Staples [MVP - Outlook]" wrote:
>
>
>
> > This usually indicates that the message has been marked as junk.
>
> > However, since you decided your version of Outlook is not important, noone
> > can tell you if this is the case or not.
>
> > --
> > Milly Staples [MVP - Outlook]
>
> > Post all replies to the group to keep the discussion intact.
> > ALWAYS post your Outlook version.
> > How to ask a question:http://support.microsoft.com/KB/555375
>
> > After furious head scratching, tlm49 asked:
>
> > | Some of my E-mail arrives as a collection of links or blue underlined
> > | "something"; however, others from the same sender will arrive
> > | graphics and all. *Is there a setting somewhere that got changed?
> > | this is happening more and more often.- Hide quoted text -
>
> - Show quoted text -

Thanks Cindy62707, but the SPA is already unchecked in the E-mail setup.
Tried checking then un-checking. No luck. Thanks for trying!

"Cindy62707" wrote:

> I had the same thing happen to me last year, everything had been
> working fine and then suddenly one day some newsletter type emails
> came in plain text when they used to be full of graphics. After
> spending hours (probably 40 or more) with my one and only free 90 day
> help session allowed with MS over the phone, one of the many techs
> finally fixed it. Problem is I can't remember exactly what he did as
> he had control of the computer and did it with me watching. It either
> had something to do with disabling an addin or unchecking the SPA
> (secure password administration) box in the email account itself. I
> managed to have them work on 3 problems since I only had the one time
> help option and after spending that much time with many different
> people on the phone all the "tries" have merged together in my head!
>
> Try unchecking the SPA box and see if that helps. If not you can
> always set it back.
>
> Cindy
>
>
> On Jan 28, 7:20 pm, tlm49 <tl...@discussions.microsoft.com> wrote:
> > Well ...sorry for being such an idiot..but I've never posted a message
> > before, so... Outlook version is 2007 and I'm pretty sure all updates have
> > been installed.
> >
> > You're right, it does look just like the messages sent to my Junk Mail
> > folder, but it is in my In Box. Also, messages from the same sender (e..g.
> > Marketwatch or Microsoft) will come in OK one time then the next one will
> > contain all the "http" stuff.
> > Just in case it matters: HP m8530f, 5GB RAM, AMD Phenom X4 9550 Quad-Core.
> >
> > Thanks for trying.
> >
> > "Milly Staples [MVP - Outlook]" wrote:
> >
> >
> >
> > > This usually indicates that the message has been marked as junk.
> >
> > > However, since you decided your version of Outlook is not important, no one
> > > can tell you if this is the case or not.
> >
> > > --
> > > Milly Staples [MVP - Outlook]
> >
> > > Post all replies to the group to keep the discussion intact.
> > > ALWAYS post your Outlook version.
> > > How to ask a question:http://support.microsoft.com/KB/555375
> >
> > > After furious head scratching, tlm49 asked:
> >
> > > | Some of my E-mail arrives as a collection of links or blue underlined
> > > | "something"; however, others from the same sender will arrive
> > > | graphics and all. Is there a setting somewhere that got changed?
> > > | this is happening more and more often.- Hide quoted text -
> >
> > - Show quoted text -
>
>

On Feb 1, 8:13*pm, tlm49 <tl...@discussions.microsoft.com> wrote:
> Thanks Cindy62707, but the SPA is already unchecked in the E-mail setup. *
> Tried checking then un-checking. *No luck. *Thanks for trying!
>
>
>
> "Cindy62707" wrote:
> > I had the same thing happen to me last year, everything had been
> > working fine and then suddenly one day some newsletter type emails
> > came in plain text when they used to be full of graphics. *After
> > spending hours (probably 40 or more) with my one and only free 90 day
> > help session allowed with MS over the phone, one of the many techs
> > finally fixed it. *Problem is I can't remember exactly what he did as
> > he had control of the computer and did it with me watching. *It either
> > had something to do with disabling an addin or unchecking the SPA
> > (secure password administration) box in the email account itself. *I
> > managed to have them work on 3 problems since I only had the one time
> > help option and after spending that much time with many different
> > people on the phone all the "tries" have merged together in my head!
>
> > Try unchecking the SPA box and see if that helps. *If not you can
> > always set it back.
>
> > Cindy
>
> > On Jan 28, 7:20 pm, tlm49 <tl...@discussions.microsoft.com> wrote:
> > > Well ...sorry for being such an idiot..but I've never posted a message
> > > before, so... *Outlook version is 2007 and I'm pretty sure all updates have
> > > been installed. *
>
> > > You're right, it does look just like the messages sent to my Junk Mail
> > > folder, but it is in my In Box. *Also, messages from the same sender (e..g.
> > > Marketwatch or Microsoft) will come in OK one time then the next one will
> > > contain all the "http" stuff.
> > > Just in case it matters: HP m8530f, 5GB RAM, *AMD Phenom X4 9550 Quad-Core.
>
> > > Thanks for trying.
>
> > > "Milly Staples [MVP - Outlook]" wrote:
>
> > > > This usually indicates that the message has been marked as junk.
>
> > > > However, since you decided your version of Outlook is not important, no one
> > > > can tell you if this is the case or not.
>
> > > > --
> > > > Milly Staples [MVP - Outlook]
>
> > > > Post all replies to the group to keep the discussion intact.
> > > > ALWAYS post your Outlook version.
> > > > How to ask a question:http://support.microsoft.com/KB/555375
>
> > > > After furious head scratching, tlm49 asked:
>
> > > > | Some of my E-mail arrives as a collection of links or blue underlined
> > > > | "something"; however, others from the same sender will arrive
> > > > | graphics and all. *Is there a setting somewhere that got changed?
> > > > | this is happening more and more often.- Hide quoted text -
>
> > > - Show quoted text -- Hide quoted text -
>
> - Show quoted text -

Shoot...well there is a specific fix...it will just take the right
knowledgeable person to know what it was. (I went through several MS
techs before I found the one who did know what to do...all the others
were totally clueless too!)

I hope someone else replies with the fix then so I can take note of it
and save it for future reference. I have seen this problem asked in
other places too but short of marking the sender as a safe sender it
takes a less obvious fix.

Cindy

My computer had started doing this again since I last posted. I have
tried 7 times to get Microsoft to send me a transcript of the "fix"
from back in December but the folks in India can't seem to understand
a simple English request. So I started off on a Google search for the
last 2 hours.

The fix "may" have to do with AVG free. I won't be able to test it
for sure until some of those senders send out their newsletters again
but they come out every week so I won't have to wait long.

If you are running AVG try unchecking the Certify Email box in the
Email scanning options. This will still let AVG scan incoming emails
but not add the certification to it. According to the AVG web site
this should fix the problem.

They also say it is caused because Microsoft doesn't follow the WWW
HTML conventions.... If corrected, the cert wouldn't have this affect
on the emails being read. They urge people to contact Microsoft and
tell them. Although they do say they are not sure that saying
something to them will help but it can't hurt. The whole industry
( webmasters etc ) have been complaining about them not following
standards for a very long time already.


I will post back when I have been able to test some new emails from my
senders. Please let me know if this fixes yours too.

Cindy

"Cindy62707" <(E-Mail Removed)> wrote in message
news:f14d47ac-230b-4099-93d8-(E-Mail Removed)...

> The fix "may" have to do with AVG free. I won't be able to test it
> for sure until some of those senders send out their newsletters again
> but they come out every week so I won't have to wait long.
>
> If you are running AVG try unchecking the Certify Email box in the
> Email scanning options. This will still let AVG scan incoming emails
> but not add the certification to it. According to the AVG web site
> this should fix the problem.

It's completely unnecessary to scan mail with an AV program. You should
completely uninstall AVG and reinstall it without the mail scanning feature.

> They also say it is caused because Microsoft doesn't follow the WWW
> HTML conventions.... If corrected, the cert wouldn't have this affect
> on the emails being read. They urge people to contact Microsoft and
> tell them. Although they do say they are not sure that saying
> something to them will help but it can't hurt. The whole industry
> ( webmasters etc ) have been complaining about them not following
> standards for a very long time already.

I think it's fairly hard to prove this. As far as I can tell,
standard-conforming HTML does get rendered properly. There are areas of the
standard (and which standard are "they" talking about?) where one can
disagree on rendering.
--
Brian Tillman [MVP-Outlook]

On Feb 13, 7:53*am, "Brian Tillman [MVP - Outlook]"
<tillman1...@yahoo.com> wrote:
> It's completely unnecessary to scan mail with an AV program. *You should
> completely uninstall AVG and reinstall it without the mail scanning feature.
>



Why would it be unnecessary to scan incoming email for viruses?



>
> I think it's fairly hard to prove this. *As far as I can tell,
> standard-conforming HTML does get rendered properly. *There are areas of the
> standard (and which standard are "they" talking about?) where one can
> disagree on rendering.
> --
> Brian Tillman [MVP-Outlook]

The last part is beyond me, as I don't understand it ,but was just
reporting what the people at AVG was saying. They (AVG) could discuss
it better with MIcrosoft than I could.

Cindy