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Arno - How did the WD EADS work out?

 
 
Ed Light
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      10th Jul 2011
Hi, Arno.

Some time back you had a WD EADS Green drive that was parking its heads
too much. Were you able to fix that with the WD utility?
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Robert Nichols
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      10th Jul 2011
On 07/09/2011 06:43 PM, Ed Light wrote:
> Hi, Arno.
>
> Some time back you had a WD EADS Green drive that was parking its heads too
> much. Were you able to fix that with the WD utility?


I'm not Arno, but I have two of those 1TB EADS drives, and using the
WDIDLE3.EXE utility to disable that head parking has worked just fine.
The only time the load cycle counts increment is when the drive is
power-cycled.

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Ed Light
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      11th Jul 2011
On 7/10/2011 4:50 AM, Arno wrote:

> I don't remember that. I also don't remember ever using
> the WD utility. If I am wrong, can you point me to
> the posting you are referring to?


WD5000AADS slowly suiciding via load cycles

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Ed Light
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      11th Jul 2011
On 7/10/2011 5:03 AM, Robert Nichols wrote:

> I'm not Arno, but I have two of those 1TB EADS drives, and using the
> WDIDLE3.EXE utility to disable that head parking has worked just fine.
> The only time the load cycle counts increment is when the drive is
> power-cycled.


Thanks Robert. I was looking at a used 500MB EADS for $30 postpaid, on
the net. But I'm afraid it may have already gone way past the 300,000
time rating! Guess I won't take the gamble.

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Robert Nichols
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      11th Jul 2011
On 07/10/2011 07:03 AM, Robert Nichols wrote:
> On 07/09/2011 06:43 PM, Ed Light wrote:
>> Hi, Arno.
>>
>> Some time back you had a WD EADS Green drive that was parking its heads too
>> much. Were you able to fix that with the WD utility?

>
> I'm not Arno, but I have two of those 1TB EADS drives, and using the
> WDIDLE3.EXE utility to disable that head parking has worked just fine.
> The only time the load cycle counts increment is when the drive is
> power-cycled.


I should add that the setting is persistent over power cycling. You only
have to run the utility once in the life of the drive.

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Ed Light
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      11th Jul 2011
I found this that I saved in a text file. I think it's yours, Arno:
----------
Ok, I have now changed the load cycle timeout on my WD5000AADS
to never without any problem.

A quick web-serach for the tool used (WDIDLE3) revealed
that this problem is not limited to this particular drive
and happens Under Windows, Linux and OSX. My conclusion
is that HDD manufacturers in general and here WD in particular
should be assumed to be lying scum that are far more interested
in hiding a problem than fixing it and helping their customers
to keep their data safe.


The problem:

A WD disk can run through up to 4 load-unload cycles per
minute. This can be seen with a SMART tool in attribute 193
"Load_Cycle_Count". I have personally observed 2 load cycles
per minute under Linux and Windows 7. The problem is that
these drives do a head unload after an idle time of 8 seconds,
which is an universally bad choice.

Apparently these drives are rated for a maximum number of
300k load cycles (or 600k for the RE drives), which can mean
death within just about 2 months operating time. In my case it
would have come down to 9 months real-time as the disk is
in a not always running desktop PC.


Scope:

This problem seems to affect some GP drive models and some RE
drives from WD. These drives do not allow APM settings, so the
usual way to fix this in notebook drives (which practically all
have the same issue) is not possible. Mine is a 500GB drive,
and I have seen reports of thos problem in 640GB and 1.5TB
drives. Unless you know better, assume you are affected and
check.


Fix:

Usual disclaimer applies, i.e. if anything goes wrong, I am
not to blame.

Get the WDIDLE3 tool, e.g. from WD or find it via Google:
http://support.wdc.com/product/downl...id=113&lang=en
Ignore the warnings on the WD site, they are direct lies. This
tool does not mess with the firmware, it just sets one drive
operation parameter via a vendor method. It is also not limited
to the drives they state.

Make a DOS boot-medium with the method of your choice and
put the uncompressed contents of the archive with the
WDIDLE3 tool on it. I made a bootable DOS USB stick with
the tools from http://www.flazh.de/en/bios-boot-usb-stick.htm

Making a backup of the affected WD disk is highly recommended
at this point, even if this seems to be a low-risk operation.

Shut down your computer and unplug all drives except the WD drive
in question. Boot to DOS. Run wdidle3.exe without options. If
it detects your drive and displays its unload timeout, proceed
to change it. I used the /d option to wdidle3, which completely
disables unloads on idle. You can instead just increase it to
300 sec, which should also avoid most load cycles. Note that
setting it to anything below 30 seconds may _not_ fix the problem
at all, as for example Linux flushes to disk every 30 seconds
when mostly idle.

The setting is persistent. Shut down computer, re-plug the other
disks (if any), reboot and use a SMART tool of your choice to
check whether the load cycles have indeed stopped increasing
at their previous insane rate.

Arno
------------

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Arno
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      11th Jul 2011
Ed Light <(E-Mail Removed)> wrote:
> On 7/10/2011 4:50 AM, Arno wrote:


>> I don't remember that. I also don't remember ever using
>> the WD utility. If I am wrong, can you point me to
>> the posting you are referring to?


> WD5000AADS slowly suiciding via load cycles


Ah, the AADS, not EADS. I remember now. And I think I did
use the WD utility. The reload counter is find, slightly
above 200k. From the smartmontools graph, I conclude that I
get about 1 additional reload cycle per system boot.

So the issue is fixed.

Arno
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----
Cuddly UI's are the manifestation of wishful thinking. -- Dylan Evans
 
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Arno
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      11th Jul 2011
Robert Nichols <(E-Mail Removed)> wrote:
> On 07/10/2011 07:03 AM, Robert Nichols wrote:
>> On 07/09/2011 06:43 PM, Ed Light wrote:
>>> Hi, Arno.
>>>
>>> Some time back you had a WD EADS Green drive that was parking its heads too
>>> much. Were you able to fix that with the WD utility?

>>
>> I'm not Arno, but I have two of those 1TB EADS drives, and using the
>> WDIDLE3.EXE utility to disable that head parking has worked just fine.
>> The only time the load cycle counts increment is when the drive is
>> power-cycled.


> I should add that the setting is persistent over power cycling. You only
> have to run the utility once in the life of the drive.


I can confirm that.

Arno
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Arno Wagner, Dr. sc. techn., Dipl. Inform., CISSP -- Email: (E-Mail Removed)
GnuPG: ID: 1E25338F FP: 0C30 5782 9D93 F785 E79C 0296 797F 6B50 1E25 338F
----
Cuddly UI's are the manifestation of wishful thinking. -- Dylan Evans
 
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Ed Light
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      11th Jul 2011
On 7/11/2011 2:13 AM, Arno wrote:

> Ah, the AADS, not EADS.

Wow, I didn't notice that.

> I remember now. And I think I did
> use the WD utility. The reload counter is find, slightly
> above 200k. From the smartmontools graph, I conclude that I
> get about 1 additional reload cycle per system boot.
>
> So the issue is fixed.


That's great!

--
Ed Light

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http://realnews.com

Iraq Veterans Against the War and Related:
http://ivaw.org
http://couragetoresist.org
http://antiwar.com

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