There is step one of your problem ;-)
Check here AutoArchive settings to see what it is set to.
Also check if she has a archive2.pst file linked in her Outlook
configuration. She might have deleted the file somehow.
In general, an archive file is created when there is no archive file yet but
if it wasn't disconnected properly from Outlook first, you'll end up
corrupting the mail profile.
--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more
http://www.msoutlook.info/
Real World Questions, Real World Answers
-----
"bigblue" <(E-Mail Removed)> wrote in message
news:E889DADA-8AF1-43F2-BD3D-(E-Mail Removed)...
> If the error is pointing to the archive.pst, should I run a scanpst on the
> archive and see if that resolves the issue?
>
> She has (2) archive.pst folders.
> archive.pst - 4.76 gigs
> archive1.pst - 4.4 gigs
>
> I wonder if the issue could be within the error itself. It states it cant
> read information from the store and its pointing to an archive2.pst
> folder,
> but there is no archive2.pst folder.
>
> I just checked via the admin share on her laptop.
>
> "Roady [MVP]" wrote:
>
>> What is the size of the pst-file you are archiving to?
>> Have you checked the pst-file for errors already with scanpst.exe?
>> See http://www.msoutlook.info/question/77
>>
>> --
>> Robert Sparnaaij [MVP-Outlook]
>> Coauthor, Configuring Microsoft Outlook 2003
>> http://www.howto-outlook.com/
>> Outlook FAQ, HowTo, Downloads, Add-Ins and more
>>
>> http://www.msoutlook.info/
>> Real World Questions, Real World Answers
>>
>> -----
>>
>> "bigblue" <(E-Mail Removed)> wrote in message
>> news:C05CF3E3-C708-4E45-8D3A-(E-Mail Removed)...
>> > Error while archiving folder "Calendar" in store "Personal folders."
>> > Problems with the destination store C:\Documents &
>> > Settings\username.domain\local settings\application
>> > data\microsoft\outlook\archive2.pst. Cannot read outlook specific
>> > infomration
>> > from the store.
>> >
>> > Appreciate any assistance. Have to resolve issue fast for a Executive.
>>
>>
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