Hello,

We have a user that continues to get a message when opening Oulook. It
says that the archive file could not be found. It says it cannot find it on
the local C drive of the workstation. The user has a roaming profile and logs
into workstations that have Outlook 2003 and 2007(although I see this pop-up
for users who strictly use Outlook 2003). We have tried to set it to stop
arching but everytime the user logs in they get that message. If they click
OK then the box pops up for them to locate where the archive file is. They
have not been arching and don't want to continue to tell them where the
archive file is. I have tried to delete any archive files, I have tried
creating a new one and pointing it to a network location. The goal is to make
this pop-up message about not being able to find the Archive file go away and
never come back again. Any help or suggestions would be greatly appreciated.


--
Thank you,
Brian

Specifically what happens is the user opens up Oulook and a "Personal
Folders" box pops up stating: " The file "C:\Documents and
Settings\Username\Local Settings\Application
Data\Microsoft\Outlook\archive.pst cannot be found." If you click OK then it
brings up a box for you to locate the file that it cannot. You can cancel out
of that and access Outlook after that but the issue is that the message is a
constant irritation to the end user. Again- any suggestions would be greatly
appreciated.

--
Thank you,
Brian


"Brian" wrote:

> Hello,
>
> We have a user that continues to get a message when opening Oulook. It
> says that the archive file could not be found. It says it cannot find it on
> the local C drive of the workstation. The user has a roaming profile and logs
> into workstations that have Outlook 2003 and 2007(although I see this pop-up
> for users who strictly use Outlook 2003). We have tried to set it to stop
> arching but everytime the user logs in they get that message. If they click
> OK then the box pops up for them to locate where the archive file is. They
> have not been arching and don't want to continue to tell them where the
> archive file is. I have tried to delete any archive files, I have tried
> creating a new one and pointing it to a network location. The goal is to make
> this pop-up message about not being able to find the Archive file go away and
> never come back again. Any help or suggestions would be greatly appreciated.
>
>
> --
> Thank you,
> Brian

"Brian" <(E-Mail Removed).(donotspam)> wrote in message
news:1646A3B2-16F4-4F11-819C-(E-Mail Removed)...

> Specifically what happens is the user opens up Oulook and a "Personal
> Folders" box pops up stating: " The file "C:\Documents and
> Settings\Username\Local Settings\Application
> Data\Microsoft\Outlook\archive.pst cannot be found." If you click OK then it
> brings up a box for you to locate the file that it cannot. You can cancel
> out
> of that and access Outlook after that but the issue is that the message is a
> constant irritation to the end user. Again- any suggestions would be greatly
> appreciated.

In Control Panel, start the Mail applet and click the Data Files button. See
if that data file shows up. If it does, select it and click Remove.
--
Brian Tillman [MVP-Outlook]