Well, Diane, I wouldn't think so either. But it is very odd. We opened both
his archive.pst and his outlook.pst folders. The emails from the same time
frame for more than one sender are gone. I could understand it if there were
archiving options at the group level within the Inbox - but I am stumped. We
did a search for the senders that he knows are missing. We also changed the
views so that every email is showing - it's not being filtered in any way.
Is it possible that he could have selected a setting wrong at the time he
archived his email? I didn't see anything in there that would cause this
scenario, but I might very well have missed it. I can't think of anywhere
else to look. He did have 2 archive.pst files on his machine, but I opened
both of them and one was empty. He changed the default location of the
archive.pst file in Outlook when he archived it - is it possible that might
have created this problem? Thank you for any help you can offer - I really
appreciate it.
Renee
--
Renee
"Diane Poremsky [MVP]" wrote:
> Outlook would not delete mail from certain senders. Did he use search to see
> if they were in either the original folder or the archive?
>
> --
> Diane Poremsky [MVP - Outlook]
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>
> "ReneeColorado" <(E-Mail Removed)> wrote in message
> news:095F3F10-4DAE-42ED-81BD-(E-Mail Removed)...
> > Hello,
> >
> > We've been using Outlook 2007 for about a year or so now. I want to set
> > up
> > auto-archiving for my users, but I ran into a snag. I had 1 user go ahead
> > and archive his emails up to a specific date. Everything appeared to run
> > fine. A couple of weeks later, he needed to open up one of the archived
> > emails. He opened up the archive folder, went to the inbox (which is
> > grouped
> > by sender), and all of the emails from certain senders are gone. Has
> > anybody
> > else ever experienced this issue? How would Outlook select which senders
> > to
> > get rid of? I thought all of the archive settings would be at the inbox
> > level - not the sender level? Anyhow, I'm afraid to have anybody else use
> > the archive feature in Outlook 2007 until I can understand what has
> > happened
> > to this user's emails. Any ideas or help is greatly appreciated.
> > --
> > Thanks,
> > Renee
>
>
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