I get an error message when I try to open my Archive.pst folder:

Cannot expand the folder. The set of folders cannot be opened. The file
archive.pst is in use and cannot be accessed. Close any application that is
using this file, and then try again. You might need to restart your computer.

There is not another application that is using this folder. Not one that I
can find. I've also restarted my computer and still it cannot open it.

Is there something else I can do besides copying the folder and setting that
up as my archive.pst data file?

Thank you,
JoAnn

JoAnn wrote:
> I get an error message when I try to open my Archive.pst folder:
>
> Cannot expand the folder. The set of folders cannot be opened. The file
> archive.pst is in use and cannot be accessed. Close any application that is
> using this file, and then try again. You might need to restart your computer.
>
> There is not another application that is using this folder. Not one that I
> can find. I've also restarted my computer and still it cannot open it.
>
> Is there something else I can do besides copying the folder and setting that
> up as my archive.pst data file?
>
> Thank you,
> JoAnn

Have you run the Inbox Repair Tool on it (scanpst.exe)?

Peter

No I haven't. How do I run the Inbox Repair Tool?



"Peter" wrote:

> JoAnn wrote:
> > I get an error message when I try to open my Archive.pst folder:
> >
> > Cannot expand the folder. The set of folders cannot be opened. The file
> > archive.pst is in use and cannot be accessed. Close any application that is
> > using this file, and then try again. You might need to restart your computer.
> >
> > There is not another application that is using this folder. Not one that I
> > can find. I've also restarted my computer and still it cannot open it.
> >
> > Is there something else I can do besides copying the folder and setting that
> > up as my archive.pst data file?
> >
> > Thank you,
> > JoAnn
>
> Have you run the Inbox Repair Tool on it (scanpst.exe)?
>
> Peter
>

"JoAnn" <(E-Mail Removed)> wrote in message
news:B24C3142-FA41-4B63-AF87-(E-Mail Removed)...

>I get an error message when I try to open my Archive.pst folder:
>
> Cannot expand the folder. The set of folders cannot be opened. The file
> archive.pst is in use and cannot be accessed. Close any application that is
> using this file, and then try again. You might need to restart your
> computer.
>
> There is not another application that is using this folder. Not one that I
> can find. I've also restarted my computer and still it cannot open it.

Are you including that file in a search index or scanning it with an antivirus
program? If you start Outlook with the /safe command switch, does the error
still occur?
--
Brian Tillman [MVP-Outlook]

JoAnn wrote:
> No I haven't. How do I run the Inbox Repair Tool?

Search for scanpst and make sure you include hidden files in your search.

Alias
>
>
>
> "Peter" wrote:
>
>> JoAnn wrote:
>>> I get an error message when I try to open my Archive.pst folder:
>>>
>>> Cannot expand the folder. The set of folders cannot be opened. The file
>>> archive.pst is in use and cannot be accessed. Close any application that is
>>> using this file, and then try again. You might need to restart your computer.
>>>
>>> There is not another application that is using this folder. Not one that I
>>> can find. I've also restarted my computer and still it cannot open it.
>>>
>>> Is there something else I can do besides copying the folder and setting that
>>> up as my archive.pst data file?
>>>
>>> Thank you,
>>> JoAnn
>> Have you run the Inbox Repair Tool on it (scanpst.exe)?
>>
>> Peter
>>

Close Outlook and locate scanpst.exe
See http://www.msoutlook.info/question/77

The point it to your archive file in order to scan it.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

http://www.msoutlook.info/
Real World Questions, Real World Answers

-----

"JoAnn" <(E-Mail Removed)> wrote in message
news:B2ED38F4-9A54-4143-81E5-(E-Mail Removed)...
> No I haven't. How do I run the Inbox Repair Tool?
>
>
>
> "Peter" wrote:
>
>> JoAnn wrote:
>> > I get an error message when I try to open my Archive.pst folder:
>> >
>> > Cannot expand the folder. The set of folders cannot be opened. The file
>> > archive.pst is in use and cannot be accessed. Close any application
>> > that is
>> > using this file, and then try again. You might need to restart your
>> > computer.
>> >
>> > There is not another application that is using this folder. Not one
>> > that I
>> > can find. I've also restarted my computer and still it cannot open it.
>> >
>> > Is there something else I can do besides copying the folder and setting
>> > that
>> > up as my archive.pst data file?
>> >
>> > Thank you,
>> > JoAnn
>>
>> Have you run the Inbox Repair Tool on it (scanpst.exe)?
>>
>> Peter
>>

I tired the scanpst.exe and I get this error message...
The file archive.pst is in use by another application. Close Microsoft
Office Outlook and all other mail-enabled applications, and try again.

"Roady [MVP]" wrote:

> Close Outlook and locate scanpst.exe
> See http://www.msoutlook.info/question/77
>
> The point it to your archive file in order to scan it.
>
> --
> Robert Sparnaaij [MVP-Outlook]
> Coauthor, Configuring Microsoft Outlook 2003
> http://www.howto-outlook.com/
> Outlook FAQ, HowTo, Downloads, Add-Ins and more
>
> http://www.msoutlook.info/
> Real World Questions, Real World Answers
>
> -----
>
> "JoAnn" <(E-Mail Removed)> wrote in message
> news:B2ED38F4-9A54-4143-81E5-(E-Mail Removed)...
> > No I haven't. How do I run the Inbox Repair Tool?
> >
> >
> >
> > "Peter" wrote:
> >
> >> JoAnn wrote:
> >> > I get an error message when I try to open my Archive.pst folder:
> >> >
> >> > Cannot expand the folder. The set of folders cannot be opened. The file
> >> > archive.pst is in use and cannot be accessed. Close any application
> >> > that is
> >> > using this file, and then try again. You might need to restart your
> >> > computer.
> >> >
> >> > There is not another application that is using this folder. Not one
> >> > that I
> >> > can find. I've also restarted my computer and still it cannot open it.
> >> >
> >> > Is there something else I can do besides copying the folder and setting
> >> > that
> >> > up as my archive.pst data file?
> >> >
> >> > Thank you,
> >> > JoAnn
> >>
> >> Have you run the Inbox Repair Tool on it (scanpst.exe)?
> >>
> >> Peter
> >>
>

This means something is keeping Outlook running.
Have you already applied Service Pack 2? It is more aggressive in
terminating links of add-ins and other 3rd party applications that are
preventing Outlook from closing completely.
Additionally see http://www.howto-outlook.com/faq/outlookdoesntclose.htm

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

http://www.msoutlook.info/
Real World Questions, Real World Answers

-----

"JoAnn" <(E-Mail Removed)> wrote in message
news:54A6A448-5A9C-449A-BFBC-(E-Mail Removed)...
> I tired the scanpst.exe and I get this error message...
> The file archive.pst is in use by another application. Close Microsoft
> Office Outlook and all other mail-enabled applications, and try again.
>
> "Roady [MVP]" wrote:
>
>> Close Outlook and locate scanpst.exe
>> See http://www.msoutlook.info/question/77
>>
>> The point it to your archive file in order to scan it.
>>
>> --
>> Robert Sparnaaij [MVP-Outlook]
>> Coauthor, Configuring Microsoft Outlook 2003
>> http://www.howto-outlook.com/
>> Outlook FAQ, HowTo, Downloads, Add-Ins and more
>>
>> http://www.msoutlook.info/
>> Real World Questions, Real World Answers
>>
>> -----
>>
>> "JoAnn" <(E-Mail Removed)> wrote in message
>> news:B2ED38F4-9A54-4143-81E5-(E-Mail Removed)...
>> > No I haven't. How do I run the Inbox Repair Tool?
>> >
>> >
>> >
>> > "Peter" wrote:
>> >
>> >> JoAnn wrote:
>> >> > I get an error message when I try to open my Archive.pst folder:
>> >> >
>> >> > Cannot expand the folder. The set of folders cannot be opened. The
>> >> > file
>> >> > archive.pst is in use and cannot be accessed. Close any application
>> >> > that is
>> >> > using this file, and then try again. You might need to restart your
>> >> > computer.
>> >> >
>> >> > There is not another application that is using this folder. Not one
>> >> > that I
>> >> > can find. I've also restarted my computer and still it cannot open
>> >> > it.
>> >> >
>> >> > Is there something else I can do besides copying the folder and
>> >> > setting
>> >> > that
>> >> > up as my archive.pst data file?
>> >> >
>> >> > Thank you,
>> >> > JoAnn
>> >>
>> >> Have you run the Inbox Repair Tool on it (scanpst.exe)?
>> >>
>> >> Peter
>> >>
>>