I have purchased a new Dell Desktop with vista and office 2007 OEM versions.
Excel, Word and Messenge all work for less than a minute then close with an
error message saying they have stopped working and windows is colecting more
information. I cant seem to find any downloads that can help this. The error
and performacne management sections of Visita suggest no solutions. Can
anyone help?

"Eatmorebeef" <(E-Mail Removed)> wrote in message
news:3AF6020E-A136-4F9B-AED5-(E-Mail Removed)...
>I have purchased a new Dell Desktop with vista and office 2007 OEM
>versions.
> Excel, Word and Messenge all work for less than a minute then close with
> an
> error message saying they have stopped working and windows is colecting
> more
> information. I cant seem to find any downloads that can help this. The
> error
> and performacne management sections of Visita suggest no solutions. Can
> anyone help?

Well this is a perfectly reasonable combination, so it shouldn't cause this
much problems.

If the computer is brand new, and your software came with it (which I
believe it has if it's OEM versions of Office, right?) then I would be
looking to them to sort this out; they have sold you something which does
not work. I'm suggesting this because if it worked this badly out of the box
you may have a hardware fault or an issue caused by something Dell
themselves have installed, and they would therefore be in a much better
place to diagnose and fix this than anyone else.

On May 6, 10:11 am, howardsmash30 <howardsmash30.2q6...@no-
mx.forums.net> wrote:
> Robert Moir;215289 Wrote:
>
>
>
> > "Eatmorebeef" <Eatmoreb...@discussions.microsoft.com> wrote in message
> >news:3AF6020E-A136-4F9B-AED5-(E-Mail Removed)...
> > >I have purchased a new Dell Desktop with vista and office 2007 OEM
> > >versions.
> > > Excel, Word and Messenge all work for less than a minute then close
> > with
> > > an
> > > error message saying they have stopped working and windows is
> > colecting
> > > more
> > > information. I cant seem to find any downloads that can help this.
> > The
> > > error
> > > and performacne management sections of Visita suggest no solutions.
> > Can
> > > anyone help?
>
> > Well this is a perfectly reasonable combination, so it shouldn't cause
> > this
> > much problems.
>
> > If the computer is brand new, and your software came with it (which I
> > believe it has if it's OEM versions of Office, right?) then I would be
> > looking to them to sort this out; they have sold you something which
> > does
> > not work. I'm suggesting this because if it worked this badly out of
> > the box
> > you may have a hardware fault or an issue caused by something Dell
> > themselves have installed, and they would therefore be in a much
> > better
> > place to diagnose and fix this than anyone else.
>
> I seriously think that Microsoft needs to recall Vista! Just a few days
> ago my 2 month old Sager 5760 laptop (Vista Premium 64bit OS) started to
> close applications automatically. I get errors such as the "application
> has stopped working please close program". Applications range from IE7,
> Microsoft Office and Outlook, Skype, MSN Messenger, NOD32, and Media
> Player to name a few. Dr. Watson also shuts down and I get a
> WerFault.exe error as well. I do however, remain connected to the
> internet (somehow I still receive my RSS feeds) ; I just have
> no way to access anything dealing with the internet. I have three other
> computers with XP as the OS and no problems with them. My computers are
> on a Linksys wireless network and again no problems with other
> computers. Any suggestions are greatly appreciated.
>
> howardsmash30
>
> --
> howardsmash30

The person who started this thread said "STOPPED working," which I
take to mean that whatever he was doing worked fine for a while but
then suddenly would not.

Anyway, that has been my experience in at least two cases as regard
the "Home Premium" version:

(1) A variety of old programs in sixteen-bit or mixed code
eventually go wrong and put up a message about how NTVDM.EXE has
stopped working, although oddly enough CMD.EXE with the DOS box is not
affected. Restarting the machine fixes the problem until whatever-it-
is happens again. (My best guess is that it has something to do with
Vista going off into "sleep" mode automatically rather than by
request. Since yesterday, I told it never to shut down at all and
have not seen the problem since -- so far.)

(2) Word 97 worked fine yesterday, but today it crashes when I
close it -- EXCEPT that if I run it as administrator, it does not
crash. Huh?

On the other hand, I have seen no Internet problems at all, and can't
say anything useful about your.

John H. McCloskey

Hey Eatmorebeef, I am having the exact same problem you described with
Windows Word quitting on my Dell. How did you resolve it?
JayBee


"Eatmorebeef" wrote:

> I have purchased a new Dell Desktop with vista and office 2007 OEM versions.
> Excel, Word and Messenge all work for less than a minute then close with an
> error message saying they have stopped working and windows is colecting more
> information. I cant seem to find any downloads that can help this. The error
> and performacne management sections of Visita suggest no solutions. Can
> anyone help?
>