I'm posting this here because I can't get any solution from teh software
company.

I run and rely on Xara Xtreme Pro graphic software. I've used various
versions for over 10 years and currently run v3.3 very successfully on my
Vista Ultimate 32 bit machine.

I get a number of errors at 99% install: these inform me that the files
which reside in c:/program files/common files/xara are "not found".

When I then try to run the installed program I get an "internal program
error 2625.k.me.ps". If I then try to run v3.3 I get the same program error!

To get back to a working version of v3.3 I've had to do a disk image restore.

I've disabled my AV (AVG Pro), spyware (Spyware Doctor & Windows Defender)
and closed WinPatrol for good measure (it monitors registry access
attempts)... there is nothing there which I could imagine would cause a
problem. I've even installed as an administrator but there's no change in
the errors thrown up.

Thanks for any help.

Steve

Try the install with the install exe file properties set to 'Compatibility
Mode' for XP.
How to troubleshoot issues that may prevent a program from being installed
correctly on a Windows Vista-based computer - compatibility:
http://support.microsoft.com/kb/931361/en-us
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Mark L. Ferguson
..

"Steve Campbell" <(E-Mail Removed)> wrote in message
news:CEEA2DAD-5AD0-4DA5-AE3F-(E-Mail Removed)...
> I'm posting this here because I can't get any solution from teh software
> company.
>
> I run and rely on Xara Xtreme Pro graphic software. I've used various
> versions for over 10 years and currently run v3.3 very successfully on my
> Vista Ultimate 32 bit machine.
>
> I get a number of errors at 99% install: these inform me that the files
> which reside in c:/program files/common files/xara are "not found".
>
> When I then try to run the installed program I get an "internal program
> error 2625.k.me.ps". If I then try to run v3.3 I get the same program
> error!
>
> To get back to a working version of v3.3 I've had to do a disk image
> restore.
>
> I've disabled my AV (AVG Pro), spyware (Spyware Doctor & Windows Defender)
> and closed WinPatrol for good measure (it monitors registry access
> attempts)... there is nothing there which I could imagine would cause a
> problem. I've even installed as an administrator but there's no change
> in
> the errors thrown up.
>
> Thanks for any help.
>
> Steve

Just to note for the record:

I solved this after a reply from Xara's Graphics forum, by cancelling the
installation when it came up with the first error message and then
immediately reinstalling over the top again and this time: no error message.

Thanks for your reply.

Steve

"Mark L. Ferguson" wrote:

> Try the install with the install exe file properties set to 'Compatibility
> Mode' for XP.
> How to troubleshoot issues that may prevent a program from being installed
> correctly on a Windows Vista-based computer - compatibility:
> http://support.microsoft.com/kb/931361/en-us
> --
> Was this helpful? Then click the Ratings button. Voting helps the web
> interface.
> http://www.microsoft.com/wn3/locales...eAPostAsAnswer
> Mark L. Ferguson
> .
>
> "Steve Campbell" <(E-Mail Removed)> wrote in message
> news:CEEA2DAD-5AD0-4DA5-AE3F-(E-Mail Removed)...
> > I'm posting this here because I can't get any solution from teh software
> > company.
> >
> > I run and rely on Xara Xtreme Pro graphic software. I've used various
> > versions for over 10 years and currently run v3.3 very successfully on my
> > Vista Ultimate 32 bit machine.
> >
> > I get a number of errors at 99% install: these inform me that the files
> > which reside in c:/program files/common files/xara are "not found".
> >
> > When I then try to run the installed program I get an "internal program
> > error 2625.k.me.ps". If I then try to run v3.3 I get the same program
> > error!
> >
> > To get back to a working version of v3.3 I've had to do a disk image
> > restore.
> >
> > I've disabled my AV (AVG Pro), spyware (Spyware Doctor & Windows Defender)
> > and closed WinPatrol for good measure (it monitors registry access
> > attempts)... there is nothing there which I could imagine would cause a
> > problem. I've even installed as an administrator but there's no change
> > in
> > the errors thrown up.
> >
> > Thanks for any help.
> >
> > Steve
>