Every time I switch on my computer the windows defender box says the
application has failed. I cannot find an answer on help and support. It is
windows defender 3.1

Hello Annie,

What is the version of Windows Defender? Please go to Help, about, and post
the top most of the three version numbers there.

Mine indicates
WD v. 1.1.1593.0
Engine v. 1.1.2204.0
Signature v. 1.15.2336.7

Does that check out with you.

Could you supply some information on what your OS is, firewall, anti-virus,
other RTP programs, etc?

Thank you
--



"annie macw" wrote:

> Every time I switch on my computer the windows defender box says the
> application has failed. I cannot find an answer on help and support. It is
> windows defender 3.1

Annie: Please try these steps below. They help me on my WD issue and many
others.

1. Exit out of Windows Defender.
2. Turn off Windows Updates.
3. Exit out of the Windows Updates utility.
4. Turn Windows Updates back on.
5. Check for updates. Hopefully, there will be one for Windows Defender.
6. Install the Windows Defender update (if one exists for you).
7. Set Windows Update to check automatically then exit out of Windows Update.
8. Restart Windows Defender.
9. Check for updates.

Hopefully this will help somebody else out. As we all know, with Windows
issues, your mileage may vary.

Good luck.


"annie macw" wrote:

> Every time I switch on my computer the windows defender box says the
> application has failed. I cannot find an answer on help and support. It is
> windows defender 3.1