PC Review


Reply
Thread Tools Rate Thread

Application errors

 
 
Englebert
Guest
Posts: n/a
 
      27th Mar 2010

I just replaced Office 2000 SR-1 with Office Home & Student 2007.
Unfortunately, I didn't have the original install disc for Office 2000 SR-1
so I force uninstalled it (just the program files).

The symptoms I'm getting are with two programs, Outlook Express and Mathcad.
With OE every time I send an e-mail I get an error message from Windows
Installer saying it is trying to configure Office 2000 SR-1 (the e-mail goes
through by the way) and with Mathcad I get a message from my anti-virus
program saying it has quarantined a ~f1d055.tmp file and the program fails
to open. Also, when I list programs on my machine Office 2000 SR-1 still
comes up. I suspect these problems are related to the registry and would
like some advice as to what I need to change there. Thanks in advance.


 
Reply With Quote
 
 
 
 
Barry Schwarz
Guest
Posts: n/a
 
      27th Mar 2010
On Sat, 27 Mar 2010 06:34:38 -0400, "Englebert"
<(E-Mail Removed)> wrote:

>
>I just replaced Office 2000 SR-1 with Office Home & Student 2007.
>Unfortunately, I didn't have the original install disc for Office 2000 SR-1
>so I force uninstalled it (just the program files).


No you didn't. What you did does not qualify as an uninstall in any
sense. You simply deleted a bunch of files which caused a major
inconsistency between the system's control information and the actual
contents of you disk.

Why did you feel the need to do anything? Wouldn't the install for
the 2007 version have taken care of it for you?

>
>The symptoms I'm getting are with two programs, Outlook Express and Mathcad.
>With OE every time I send an e-mail I get an error message from Windows
>Installer saying it is trying to configure Office 2000 SR-1 (the e-mail goes
>through by the way) and with Mathcad I get a message from my anti-virus
>program saying it has quarantined a ~f1d055.tmp file and the program fails
>to open. Also, when I list programs on my machine Office 2000 SR-1 still
>comes up. I suspect these problems are related to the registry and would
>like some advice as to what I need to change there. Thanks in advance.
>


Do you have a backup of all the files you deleted? If so, you may be
able to simply restore those files.

If not, you will need to bring the registry and OE and your AV program
up to date to match what is actually on your system. I have no idea
if this is possible, or practical, manually. The easiest approach may
be to get an Office 2000 CD (e-bay, used SW stores such as 2nd Hand
Books, a friend, etc), reinstall it, and then uninstall it properly.

Alternately, if you have the installation media (or downloaded
installation files) for everything else running on your system, you
could back up all your user data and installation files, reinstall
Windows (a clean install) and your applications, and restore your
data.

--
Remove del for email
 
Reply With Quote
 
Englebert
Guest
Posts: n/a
 
      27th Mar 2010
Barry,

Thanks for replying. If I remember correctly, the install for the 2007
version wanted to uninstall the 2000 version and utilized the Windows
Installer which required the disc for the 2000 version. The option of
acquiring another 2000 version CD is appealing. Thanks again.

"Barry Schwarz" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> On Sat, 27 Mar 2010 06:34:38 -0400, "Englebert"
> <(E-Mail Removed)> wrote:
>
>>
>>I just replaced Office 2000 SR-1 with Office Home & Student 2007.
>>Unfortunately, I didn't have the original install disc for Office 2000
>>SR-1
>>so I force uninstalled it (just the program files).

>
> No you didn't. What you did does not qualify as an uninstall in any
> sense. You simply deleted a bunch of files which caused a major
> inconsistency between the system's control information and the actual
> contents of you disk.
>
> Why did you feel the need to do anything? Wouldn't the install for
> the 2007 version have taken care of it for you?
>
>>
>>The symptoms I'm getting are with two programs, Outlook Express and
>>Mathcad.
>>With OE every time I send an e-mail I get an error message from Windows
>>Installer saying it is trying to configure Office 2000 SR-1 (the e-mail
>>goes
>>through by the way) and with Mathcad I get a message from my anti-virus
>>program saying it has quarantined a ~f1d055.tmp file and the program fails
>>to open. Also, when I list programs on my machine Office 2000 SR-1 still
>>comes up. I suspect these problems are related to the registry and would
>>like some advice as to what I need to change there. Thanks in advance.
>>

>
> Do you have a backup of all the files you deleted? If so, you may be
> able to simply restore those files.
>
> If not, you will need to bring the registry and OE and your AV program
> up to date to match what is actually on your system. I have no idea
> if this is possible, or practical, manually. The easiest approach may
> be to get an Office 2000 CD (e-bay, used SW stores such as 2nd Hand
> Books, a friend, etc), reinstall it, and then uninstall it properly.
>
> Alternately, if you have the installation media (or downloaded
> installation files) for everything else running on your system, you
> could back up all your user data and installation files, reinstall
> Windows (a clean install) and your applications, and restore your
> data.
>
> --
> Remove del for email



 
Reply With Quote
 
 
 
Reply

Thread Tools
Rate This Thread
Rate This Thread:

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
application errors turkee56 Windows Vista General Discussion 0 24th Aug 2008 10:30 PM
application errors =?Utf-8?B?Y2VsbW8z?= Windows XP Help 1 9th Dec 2005 04:40 AM
Application Errors - Tried EVERYTHING - PLEASE HELP!!!! ROBERTO - IN DESPERATE NEED OF HELP Windows XP Hardware 8 29th Sep 2004 01:44 AM
Application log errors... Henry Microsoft Windows 2000 2 5th Oct 2003 03:38 PM
application errors charlie Windows XP Performance 0 6th Aug 2003 08:46 AM


Features
 

Advertising
 

Newsgroups
 


All times are GMT +1. The time now is 03:28 PM.