Yeah...it's got .NET 1.1, 2.0 SP2, 3.0 SP2 and 3.5 SP1, which is consistent
with what's on our other machines that are functioning normally.
--
Mike Lee
McKinney,TX USA
"Mark Adams" wrote:
>
>
> "mikelee101" wrote:
>
> > When I started in Safe Mode and tried reinstalling Timberline, it told me
> > that Windows Installer was not available in Safe Mode. I also tried
> > installing the 3.01 version of Installer, but it still told me that the
> > version I had was more current.
> > I've also since noticed that Word won't open. It gives an error and says to
> > insert the CD and run Repair. Upon doing this and clicking Diagnose and
> > Repair problems with my office installation, it thinks for about a minute and
> > a half and then I get a pop up that says "Windows Installer has encountered a
> > problem and needs to close..."
> > Not sure if they are related or not, but figured I'd mention it.
> >
> > Thanks.
> > --
> > Mike Lee
> > McKinney,TX USA
> >
>
> Have you installed the .net Framework? Some softwares won't install or work
> without the Framework package. I was going to suggest using the Windows
> Installer Cleanup Utility, but I see it has been removed from the Microsoft
> Download Center because it can cause damage to Microsoft Office
> installations. Not sure what else to suggest.
>
> >
> > "Mark Adams" wrote:
> >
> > >
> > >
> > > "mikelee101" wrote:
> > >
> > > > Hello All,
> > > > We recently had a machine that had Windows reinstalled (XP Pro, SP3). It
> > > > was done from an SP3 CD. All applications then reinstalled fine except one
> > > > (Sage Timberline Office). The error said that Windows Installer was
> > > > configured incorrectly.
> > > > It would appear that this application is incompatible with the version of
> > > > installer in SP3. I'm looking for a way to roll the version of Windows
> > > > Installer back to 3.01.
> > > > I don't see SP3 in the Add/Remove Programs dialogue box (Show Updates is
> > > > checked). I imagine I can get it to work by doing another Windows reinstall
> > > > from an SP2 CD, then install Timberline, then download SP3, but I'm hoping
> > > > there's another trick.
> > > > I did try unregistering msiexec and then renaming msi.dll, msihnd.dll and
> > > > msiexec.exe (KB886630) followed by trying to install Windows Installer 3.01
> > > > (KB893803), but it told me that the current version was newer and that there
> > > > was no reason to run this update.
> > > > If anyone has any suggestions, they would be greatly appreciated.
> > > >
> > > > Thanks.
> > > > --
> > > > Mike Lee
> > > > McKinney,TX USA
> > >
> > > Try installing from a clean boot state or safe mode. You never know, it
> > > might just install. I have an old Toshiba Satellite laptop that locks up
> > > solid requiring to power off by holding in the power button when attempting
> > > to install Ccleaner. But in safe mode it installs just fine. Probably some
> > > startup application that interferes with the installer, but I've never
> > > bothered to find out which one.
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