I use Windows Vista and everytime I try to log into Windows Live Messenger or
MSN Messenger, the program crashes and there is this message:



Problem signature:

Problem Event Name: APPCRASH

Application Name: msnmsgr.exe

Application Version: 8.1.178.0

Application Timestamp: 45b12d6a

Fault Module Name: dfsr.dll

Fault Module Version: 8.1.178.0

Fault Module Timestamp: 45b12b28

Exception Code: c0000005

Exception Offset: 00002ef4

OS Version: 6.0.6000.2.0.0.768.3

Locale ID: 1033

Additional information about the problem:

LCID: 1033

Read our privacy statement:

http://go.microsoft.com/fwlink/?link...3&clcid=0x0409




I would greatly appreciate help with this problem.

Jessica

Hello,

if you can't resolve the issue, you may want to try Live Messenger 8.5, the
next version after 8.1: http://get.live.com/betas/messenger_config

Greetings,
P. Di Stolfo
--
////////////////////////////
http://blog.lysorp.com - Small Windows blog in German language
///////////////////////////

"jessicamach" <(E-Mail Removed)> schrieb im Newsbeitrag
news:77B5DDBC-2647-47A5-8058-(E-Mail Removed)...
>I use Windows Vista and everytime I try to log into Windows Live Messenger
>or
> MSN Messenger, the program crashes and there is this message:
>
>
>
> Problem signature:
>
> Problem Event Name: APPCRASH
>
> Application Name: msnmsgr.exe
>
> Application Version: 8.1.178.0
>
> Application Timestamp: 45b12d6a
>
> Fault Module Name: dfsr.dll
>
> Fault Module Version: 8.1.178.0
>
> Fault Module Timestamp: 45b12b28
>
> Exception Code: c0000005
>
> Exception Offset: 00002ef4
>
> OS Version: 6.0.6000.2.0.0.768.3
>
> Locale ID: 1033
>
> Additional information about the problem:
>
> LCID: 1033
>
> Read our privacy statement:
>
> http://go.microsoft.com/fwlink/?link...3&clcid=0x0409
>
>
>
>
> I would greatly appreciate help with this problem.
>
> Jessica