Outlook 2007 will not start. Tried safe, tried repair, tried re-install.
Nothing has solved the problem. Here is the problem signature:
Problem signature:
Problem Event Name: APPCRASH
Application Name: OUTLOOK.EXE
Application Version: 12.0.6423.1000
Application Timestamp: 49b08185
Fault Module Name: mspst32.dll
Fault Module Version: 12.0.6423.1000
Fault Module Timestamp: 49b07ff9
Exception Code: c0000005
Exception Offset: 0001e6c0
OS Version: 6.0.6001.2.1.0.256.1
Locale ID: 1033

Additional information about the problem:
LCID: 1033
Brand: Office12Crash
skulcid: 1033

Any help in solving this problem would be greatly appreciated.

See if this helps: http://www.slipstick.com/problems/scanpst.htm

--
-Ben-
Ben M. Schorr, MVP
Roland Schorr & Tower
http://www.rolandschorr.com
http://www.officeforlawyers.com
Author - The Lawyer's Guide to Microsoft Outlook 2007:
http://tinyurl.com/5m3f5q



"DWH63" <(E-Mail Removed)> wrote in message
news:0C1A0734-9A9B-46CE-8F69-(E-Mail Removed):

> Outlook 2007 will not start. Tried safe, tried repair, tried re-install.
> Nothing has solved the problem. Here is the problem signature:
> Problem signature:
> Problem Event Name: APPCRASH
> Application Name: OUTLOOK.EXE
> Application Version: 12.0.6423.1000
> Application Timestamp: 49b08185
> Fault Module Name: mspst32.dll
> Fault Module Version: 12.0.6423.1000
> Fault Module Timestamp: 49b07ff9
> Exception Code: c0000005
> Exception Offset: 0001e6c0
> OS Version: 6.0.6001.2.1.0.256.1
> Locale ID: 1033
>
> Additional information about the problem:
> LCID: 1033
> Brand: Office12Crash
> skulcid: 1033
>
> Any help in solving this problem would be greatly appreciated.

Ben, thank you so much! It worked.

"Ben M. Schorr - MVP (OneNote)" wrote:

> See if this helps: http://www.slipstick.com/problems/scanpst.htm
>
> --
> -Ben-
> Ben M. Schorr, MVP
> Roland Schorr & Tower
> http://www.rolandschorr.com
> http://www.officeforlawyers.com
> Author - The Lawyer's Guide to Microsoft Outlook 2007:
> http://tinyurl.com/5m3f5q
>
>
>
> "DWH63" <(E-Mail Removed)> wrote in message
> news:0C1A0734-9A9B-46CE-8F69-(E-Mail Removed):
>
> > Outlook 2007 will not start. Tried safe, tried repair, tried re-install.
> > Nothing has solved the problem. Here is the problem signature:
> > Problem signature:
> > Problem Event Name: APPCRASH
> > Application Name: OUTLOOK.EXE
> > Application Version: 12.0.6423.1000
> > Application Timestamp: 49b08185
> > Fault Module Name: mspst32.dll
> > Fault Module Version: 12.0.6423.1000
> > Fault Module Timestamp: 49b07ff9
> > Exception Code: c0000005
> > Exception Offset: 0001e6c0
> > OS Version: 6.0.6001.2.1.0.256.1
> > Locale ID: 1033
> >
> > Additional information about the problem:
> > LCID: 1033
> > Brand: Office12Crash
> > skulcid: 1033
> >
> > Any help in solving this problem would be greatly appreciated.
>
>

Ben - I tried to follow your instructions but have not scanpst.exe file on my
computer. It's a month-old computer with Vista and Outlook. Do you have any
suggestions for me? Thanks.

"Ben M. Schorr - MVP (OneNote)" wrote:

> See if this helps: http://www.slipstick.com/problems/scanpst.htm
>
> --
> -Ben-
> Ben M. Schorr, MVP
> Roland Schorr & Tower
> http://www.rolandschorr.com
> http://www.officeforlawyers.com
> Author - The Lawyer's Guide to Microsoft Outlook 2007:
> http://tinyurl.com/5m3f5q
>
>
>
> "DWH63" <(E-Mail Removed)> wrote in message
> news:0C1A0734-9A9B-46CE-8F69-(E-Mail Removed):
>
> > Outlook 2007 will not start. Tried safe, tried repair, tried re-install.
> > Nothing has solved the problem. Here is the problem signature:
> > Problem signature:
> > Problem Event Name: APPCRASH
> > Application Name: OUTLOOK.EXE
> > Application Version: 12.0.6423.1000
> > Application Timestamp: 49b08185
> > Fault Module Name: mspst32.dll
> > Fault Module Version: 12.0.6423.1000
> > Fault Module Timestamp: 49b07ff9
> > Exception Code: c0000005
> > Exception Offset: 0001e6c0
> > OS Version: 6.0.6001.2.1.0.256.1
> > Locale ID: 1033
> >
> > Additional information about the problem:
> > LCID: 1033
> > Brand: Office12Crash
> > skulcid: 1033
> >
> > Any help in solving this problem would be greatly appreciated.
>
>

"gmyers" <(E-Mail Removed)> wrote in message
news:7E20F954-7F1B-4937-AB0B-(E-Mail Removed)...

> Ben - I tried to follow your instructions but have not scanpst.exe file on
> my
> computer. It's a month-old computer with Vista and Outlook. Do you have any
> suggestions for me? Thanks.

If you have Outlook 2003, then SCANPST.EXE is in
%CommonProgramFiles%\system\MSMAPI\1033. If you have Outlook 2007, it's in
%ProgramFiles%\Microsoft Office\Office12
--
Brian Tillman [MVP-Outlook]