Hello
I have uninstalled the printer completely, restarted and tried to reinstall.
It installs fine until the point that it asks for the printer to be connected
for alignment, at this point when the printer is switched on I get the usb
malfunction message as before so I can not continue with the installation.
Strangely though on the installation checklist says drivers are installed
but when looking at the driver manager it says that no drivers are installed
for this divice. When trying to update drivers from this point the hardware
update wizard says that the cd for the printer does not contain drivers for
this device.
Any clues?
"Richard Urban" wrote:
> Find your printer installation CD. Then uninstall the printer using
> add/remove programs - if an entry is there. If there is no entry there, go
> to start/printers and faxes and uninstall/remove the printer from there.
> Then - reboot. When the computer redetects the printer, cancel out of the
> popup message. When the desktop has become stabilized, insert the printer
> CD. The installation process should begin. Follow the instructions. Do not
> do anything foolish, such as cleaning out your temp folders before the
> installation has completed.
>
> NOTE: If you have a multi-function printer, you may have to reboot two,
> three or even four times as the system finds the new functions. When this
> happens, "don't" cancel the popup window. Instead, allow the system to
> search for the necessary software/drivers. The path to them will usually be
> known, by now, to the system. If after each part of the installation you get
> a reboot notice - DO SO!
>
> --
>
> Regards,
>
> Richard Urban
> Microsoft MVP Windows Shell/User
>
> Quote from George Ankner:
> If you knew as much as you think you know,
> You would realize that you don't know what you thought you knew!
>
> "Nathone" <(E-Mail Removed)> wrote in message
> news:441D6EA1-A2FA-4771-9323-(E-Mail Removed)...
> > Thanks again
> >
> > I've switched the printer off and unplugged it several times and still no
> > joy.
> >
> > Any other suggestions?
> >
> > I'm running XP, sp2, all upto date with downloads and product updates.
> > Mother board is P4S800D if thats any help.
> >
> > "Richard Urban" wrote:
> >
> >> What I suggested also goes for printers. Turn off the printer and unplug
> >> it.
> >> Sometimes the printers memory gets corrupted, just like can happen with a
> >> PC. A shut down has cured many problems that occur with the various HP
> >> printers I have had over the years.
> >>
> >> --
> >>
> >> Regards,
> >>
> >> Richard Urban
> >> Microsoft MVP Windows Shell/User
> >>
> >> Quote from George Ankner:
> >> If you knew as much as you think you know,
> >> You would realize that you don't know what you thought you knew!
> >>
> >> "Nathone" <(E-Mail Removed)> wrote in message
> >> news:EE03DD38-068C-4CF6-B14F-(E-Mail Removed)...
> >> > I've tried restarts, system restores, uninstalling drivers and updating
> >> > them
> >> > all to no avail. In fact I couldn't properly reinstall the printer
> >> > because
> >> > when it can to configuring it the computer wouldn't recognise it! Also
> >> > flash
> >> > drives don't need drivers per-say and shouldn't need updating surely?
> >> > You
> >> > just plug them in and they work. At least my flash drives work on
> >> > everyone
> >> > elses computer except mine.
> >> >
> >> > I've tried the window inbuilt troubleshooter and that simply said it
> >> > had
> >> > no
> >> > idea what the problem was! Good trouble shooter.
> >> >
> >> > What can I do? I notice other people seem to have had the same problem
> >> > and
> >> > there does not seem to be a definative resolution to the problem. Or is
> >> > There?
> >> >
> >> > Thanks, Any help appreciated
> >> >
> >> >
> >> > "Richard Urban" wrote:
> >> >
> >> >> It is amazing what a power off and a restart will do. Sometimes
> >> >> hardware
> >> >> seems to lose it's mind. Removing the power from the computer will, at
> >> >> times, sort things out. Try it.
> >> >>
> >> >> --
> >> >>
> >> >> Regards,
> >> >>
> >> >> Richard Urban
> >> >> Microsoft MVP Windows Shell/User
> >> >>
> >> >> Quote from George Ankner:
> >> >> If you knew as much as you think you know,
> >> >> You would realize that you don't know what you thought you knew!
> >> >>
> >> >> "Nathone" <(E-Mail Removed)> wrote in message
> >> >> news:3E902408-0738-4D54-AC12-(E-Mail Removed)...
> >> >> >I was printing a document from my canon ip5200 - which has been
> >> >> >working
> >> >> > fine since I got it over a month ago - and tried to do a second
> >> >> > print
> >> >> > out
> >> >> > upon which I received the message 'One of the USB devices attached
> >> >> > to
> >> >> > this
> >> >> > computer has malfunctioned,and windows does not recognise it.'
> >> >> >
> >> >> > I later tried my USB flash drive 2.0 and got the same message,
> >> >> > neither
> >> >> > now
> >> >> > work although the flash drive had worked for months before. I have
> >> >> > tried
> >> >> > all
> >> >> > the suggested troubleshoot steps with no joy. What can I do?
> >> >> >
> >> >> > Any suggestions?
> >> >> >
> >> >> > Thanks
> >> >> >
> >> >>
> >> >>
> >> >>
> >>
> >>
> >>
>
>
>
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