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APP_BK_048 Nightmare! Help if you can

 
 
Newsgroupie 9
Guest
Posts: n/a
 
      18th Jul 2003
I am having a major problem at work. A staff member cannot use her computer
because this little window keeps popping up:

APP_BK_048

Connection timed out.
(Error #10060)

And it keeps popping up and popping up and popping up.

I went onto the internet but found nothing relating to APP_BK_048

I found some articles on #10060 as an error but it had to do with Eudora
email (she doesn't use Eudora. She uses Outlook).

I called in some computer guy but he couldn't figure it out and said she
should use somebody else's computer and he would reformat the hard drive and
start all over with installing everything on it.

We have 10 computers in our office. A server and nine workstations. No
other work station is having this problem. We all use XP and the Server is
2000.

All cables are firmly connected to her computer. She can surf the internet.
Check her email but this little window constantly pops up and it is becoming
extremely frustrating.

Please help if you can.

Does anyone know how to get rid of this box and fix the problem?



 
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hh
Guest
Posts: n/a
 
      18th Jul 2003
Maybe this will help http://www.annoyances.org/exec/forum/winxp/r1058525213
..
Good luck.
--hh

"Newsgroupie 9" <(E-Mail Removed)> wrote in message
news:4ERRa.2578$(E-Mail Removed)...
> I am having a major problem at work. A staff member cannot use her

computer
> because this little window keeps popping up:
>
> APP_BK_048
>
> Connection timed out.
> (Error #10060)
>
> And it keeps popping up and popping up and popping up.
>
> I went onto the internet but found nothing relating to APP_BK_048
>
> I found some articles on #10060 as an error but it had to do with Eudora
> email (she doesn't use Eudora. She uses Outlook).
>
> I called in some computer guy but he couldn't figure it out and said she
> should use somebody else's computer and he would reformat the hard drive

and
> start all over with installing everything on it.
>
> We have 10 computers in our office. A server and nine workstations. No
> other work station is having this problem. We all use XP and the Server

is
> 2000.
>
> All cables are firmly connected to her computer. She can surf the

internet.
> Check her email but this little window constantly pops up and it is

becoming
> extremely frustrating.
>
> Please help if you can.
>
> Does anyone know how to get rid of this box and fix the problem?
>
>
>



 
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hh
Guest
Posts: n/a
 
      18th Jul 2003
As a follow-up on my previous message: Since I don't know what cgtask.exe
is used for, i.e., it might be necessary for something else, I would
hesitate a bit to outright delete it, as suggested in the newsgroup posting
referenced below. Therefore, before deleting cgtask.exe, I would search
first for all registry keys containing "cgtask.exe". If you find something
like
HKLM\Software\Microsoft\Windows\CurrentVersion\Run\Cgtask
Services=cgtask.exe
backup the key, then delete the key. Now reboot, and see if the system acts
up again. That might take care of the problem. If it doesn't, proceed as in
the newsgroup posting.
--hh


"hh" <(E-Mail Removed)> wrote in message
news:eRqc#(E-Mail Removed)...
> Maybe this will help

http://www.annoyances.org/exec/forum/winxp/r1058525213
> .
> Good luck.
> --hh
>
> "Newsgroupie 9" <(E-Mail Removed)> wrote in message
> news:4ERRa.2578$(E-Mail Removed)...
> > I am having a major problem at work. A staff member cannot use her

> computer
> > because this little window keeps popping up:
> >
> > APP_BK_048
> >
> > Connection timed out.
> > (Error #10060)
> >
> > And it keeps popping up and popping up and popping up.
> >
> > I went onto the internet but found nothing relating to APP_BK_048
> >
> > I found some articles on #10060 as an error but it had to do with Eudora
> > email (she doesn't use Eudora. She uses Outlook).
> >
> > I called in some computer guy but he couldn't figure it out and said she
> > should use somebody else's computer and he would reformat the hard drive

> and
> > start all over with installing everything on it.
> >
> > We have 10 computers in our office. A server and nine workstations. No
> > other work station is having this problem. We all use XP and the Server

> is
> > 2000.
> >
> > All cables are firmly connected to her computer. She can surf the

> internet.
> > Check her email but this little window constantly pops up and it is

> becoming
> > extremely frustrating.
> >
> > Please help if you can.
> >
> > Does anyone know how to get rid of this box and fix the problem?
> >
> >
> >

>
>



 
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Jeannie
Guest
Posts: n/a
 
      18th Jul 2003
I have the same problem too! If anyone send/ email you a
solution to that, can you please send it to my e-mail too?
Thanks.
>-----Original Message-----
>I am having a major problem at work. A staff member

cannot use her computer
>because this little window keeps popping up:
>
>APP_BK_048
>
>Connection timed out.
>(Error #10060)
>
>And it keeps popping up and popping up and popping up.
>
>I went onto the internet but found nothing relating to

APP_BK_048
>
>I found some articles on #10060 as an error but it had

to do with Eudora
>email (she doesn't use Eudora. She uses Outlook).
>
>I called in some computer guy but he couldn't figure it

out and said she
>should use somebody else's computer and he would

reformat the hard drive and
>start all over with installing everything on it.
>
>We have 10 computers in our office. A server and nine

workstations. No
>other work station is having this problem. We all use

XP and the Server is
>2000.
>
>All cables are firmly connected to her computer. She

can surf the internet.
>Check her email but this little window constantly pops

up and it is becoming
>extremely frustrating.
>
>Please help if you can.
>
>Does anyone know how to get rid of this box and fix the

problem?
>
>
>
>.
>

 
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Jeannie
Guest
Posts: n/a
 
      18th Jul 2003
I follow the annoyance webside said to delete the
cgtask.exe and it works! You should as well try that, but
don't empty the recycle bin, if anything not functioning,
then you can just restore it
>-----Original Message-----
>I have the same problem too! If anyone send/ email you a
>solution to that, can you please send it to my e-mail

too?
>Thanks.
>>-----Original Message-----
>>I am having a major problem at work. A staff member

>cannot use her computer
>>because this little window keeps popping up:
>>
>>APP_BK_048
>>
>>Connection timed out.
>>(Error #10060)
>>
>>And it keeps popping up and popping up and popping up.
>>
>>I went onto the internet but found nothing relating to

>APP_BK_048
>>
>>I found some articles on #10060 as an error but it had

>to do with Eudora
>>email (she doesn't use Eudora. She uses Outlook).
>>
>>I called in some computer guy but he couldn't figure it

>out and said she
>>should use somebody else's computer and he would

>reformat the hard drive and
>>start all over with installing everything on it.
>>
>>We have 10 computers in our office. A server and nine

>workstations. No
>>other work station is having this problem. We all use

>XP and the Server is
>>2000.
>>
>>All cables are firmly connected to her computer. She

>can surf the internet.
>>Check her email but this little window constantly pops

>up and it is becoming
>>extremely frustrating.
>>
>>Please help if you can.
>>
>>Does anyone know how to get rid of this box and fix the

>problem?
>>
>>
>>
>>.
>>

>.
>

 
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Matt DuBois [MSFT]
Guest
Posts: n/a
 
      19th Jul 2003
This has been reported to be caused by the SoBig virus. See the following
links for info on the virus and removal:

Computer Associates:
http://www3.ca.com/solutions/collate...7081&CID=46275
F-Secure: http://www.f-secure.com/v-descs/sobig.shtml
McAfee: http://vil.mcafee.com/dispVirus.asp?virus_k=100343
Symantec:
http://www.sarc.com/avcenter/venc/da...oval.tool.html

Or search the web site of your favorite/most trusted AV vendor.



*Alphabetic order used above, the order in the list is no reflection of the
quality of the information or antivirus product, and exclusion from the list
is no reflection on the quality of other products or informational sites.
Sites listed are the sites of all AV Vendors currently on page 1 of a google
search for sobig virus information.



--
This posting is provided AS IS with no warranties, and confers no rights.


"Newsgroupie 9" <(E-Mail Removed)> wrote in message
news:4ERRa.2578$(E-Mail Removed)...
> I am having a major problem at work. A staff member cannot use her

computer
> because this little window keeps popping up:
>
> APP_BK_048
>
> Connection timed out.
> (Error #10060)
>
> And it keeps popping up and popping up and popping up.
>
> I went onto the internet but found nothing relating to APP_BK_048
>
> I found some articles on #10060 as an error but it had to do with Eudora
> email (she doesn't use Eudora. She uses Outlook).
>
> I called in some computer guy but he couldn't figure it out and said she
> should use somebody else's computer and he would reformat the hard drive

and
> start all over with installing everything on it.
>
> We have 10 computers in our office. A server and nine workstations. No
> other work station is having this problem. We all use XP and the Server

is
> 2000.
>
> All cables are firmly connected to her computer. She can surf the

internet.
> Check her email but this little window constantly pops up and it is

becoming
> extremely frustrating.
>
> Please help if you can.
>
> Does anyone know how to get rid of this box and fix the problem?
>
>
>



 
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