I have not tried to reproduce the behavior on a test machine. I will ask the
admin if he can do that.
I ran filemon on their system but I really can't tell what is wrong. I am
not sure about what to look for either :-). They have another server
running the app and it is running fine so it is puzzling as to what is the
difference between the two. They both have the service pack installed. He
also disabled McAfee anivirus and he is not running windows firewall, still
no help.
Thanks,
Ken
"Matthew Harris [MVP]" wrote:
> Can you reproduce this behavior with a test setup of Windows Server 2003 with
> SP1?
>
> You could try to have the customer run filemon from www.sysinternals.com
> while they double click on the application to see if that turns up anything.
> Having said that I have a feeling that if you are really trying to
> troubleshoot this that you'll need to setup a similar system. This will help
> to improve debug time as well as eliminate other application interferences.
>
> -M
>
> "BremerK" wrote:
>
> > A customer of mine upgraded his win2k3 server with sp1 and now my app won't
> > run when a user dbl clicks on the shortcut. The pointer changes to an hour
> > glass for a second then back to an hour glass. That's it. The app doesn't
> > run anymore.
> > The app is being run on the terminal server. Anyone know what is wrong or
> > have any suggestions?
> >
> > Thanks,
> > Ken
