It usually means that you have another language selected or have additional
keyboard languages installed.
See
http://www.msoutlook.info/question/16
--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more
http://www.msoutlook.info/
Real World Questions, Real World Answers
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"JudyMassey" <(E-Mail Removed)> wrote in message
news:A521A314-4CE0-4009-9258-(E-Mail Removed)...
> My apostrophe key is showing up on the bottom of the word and is sideways
> in
> Outlok & Word. It works ''""" in this text box it works fine.