It has to do with the mail client the recipient uses, character set
encoding, and the extended character set if you use word as the editor and
"smart quotes". Use plain text when you send mail to this person and it
should not be a problem.
--
Diane Poremsky [MVP - Outlook]
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Let's Really Fix Outlook 2010
http://forums.slipstick.com/forumdisplay.php?f=34
"Donna" <(E-Mail Removed)> wrote in message
news:647D7DE1-9F22-493D-9591-(E-Mail Removed)...
> My emails with apostophes turn into question marks when receiver replys
> back.