[This followup was posted to comp.periphs.printers and a copy was sent to
the cited author.]
In article <(E-Mail Removed)>,
(E-Mail Removed) says...
> I've an Apollo P-2100U Inkjet printer (Wish I hadn't). It's just over
> a year old and has given problems intermittently (like causing Word
> not to work)ever since I bought it. I stopped using it for about
> three months after failing to get any help from either the vendor or
> the manufacturer, and am now trying to get it going again.
>
> It is deleted from my computer which is running WIndows 98. I've
> started the installation process with the CD, which tells me that the
> software is already on my computer and I must uninstall it before
> reinsntalling it. Then it tells me it can't find the file to uninstall
> on the computer. That is correct, because there is no Apollo file
> anywhere on the machine. I've unplugged everything over and over
> again, with the same result. Until I can delete the file that isn't
> there, I can't reinstall the thing.
>
> I've tried installing it on another computer running Windows XP, but
> it won't install there, either.
>
> Does anybody have any suggestions please, before I put the thing in
> the driveway and run it over? It will be rather a shame, as it has two
> brand new cartridges sitting in it.
The Apollo 2100 is basically a rebadged HP 690 series. For XP, you are
probably limited to the stock drivers that come with XP. Otherwise, check
on HP's site for 690 series drivers.
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