Hello
For those interested this is the official response from Promise on this
issue. Looks like the only way to solve this is to use a different brand of
PCI controller to the one onboard. That way different BIOS and driver so
should not conflict. This is what I had thought as I previously had a
Gigabyte 8KNXP which had the ITE IDE RAID controller and that worked fine
with my Promise PCI card.
Mark
Hi
The problem is that you will not be able to used both the FT100
TX2 and onboard FT 378 controller at the same time. Just one controller at a
time. By using 2 controllers you will encounter bios and drivers conflict.
Promise Technology, Inc
Reseller Technical Support
1745 McCandless Drive
Milpitas Ca, 95035
408-228-6302
"Mark Taylor" <(E-Mail Removed)> wrote in message
news:3f5009fd$(E-Mail Removed)...
> Hello
>
> I have a Aopen AX4C Max motherboard with a onboard Promise 378 RAID
> controller chip. I also have a Promise Fastrak TX2 PCI RAID card to which
I
> have a RAID 0+1 array attached with 4 x WD 80GB JB series PATA drives. I
> uses Windows XP SP1 and the TX2 works fine as this is my boot device.
> However the 378 is listed in the device manager but with a unable to start
> error message code 10. I have a 200GB drive I use as a backup and at
present
> it is connected via a SATA-PATA dongle on one of the Promse 378 SATA ports
> and it works fine. However if I connect it to the IDE3 connector, which is
> basically what I want to be able to do, it is not picked up. Now if I set
> the BIOS to boot from the 378 controller the hard drive is listed but then
> when it finishes its BIOS display it tries to boot from this device which
it
> cannot and does not continue onto the TX2 controller to boot. Basically if
> the TX2 boots first then the 378 BIOS does not appear at all.
>
> I use the TX2 with the latest BIOS version 33 and the Windows XP driver
> version 34. I have tried numerous configurations and BIOS settings but I
am
> unable to get this to work. I just want to use the IDE3 to add some
> additional PATA devices such as this backup device. So it seems to me to
be
> a conflict between the two Promise controllers.
>
> Would appreciate some feedback on this. I have scoured the user groups,
the
> Promise support FAQ and even posted to Aopen but so far I have been unable
> to find any specific assistance on this problem. However I did see that
> quite a few people are using the IDE3 port successfully but not any I can
> see with another Promise controller. Some are using other brands of PCI
RAID
> controllers which do not seem to have this conflict.
>
> If anyone has any ideas I would appreciate the feedback as it has really
got
> me stumped.
>
> Thanks
> Mark
>
>
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