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AOL, goofy hard drive and Win2000

 
 
StrangePaws
Guest
Posts: n/a
 
      18th Sep 2004
I have a friend with AOL. Thank God its not me! She has a bunch of bisiness
mail in a folder called Organize. When I try to open it I get Data Error CRC
error.

Wondering if there is away to correct this?
I think she maybe having problems with her hard drive. Every so often the
screen will go black and the machine seems to reset. In order to "find the
hard drive you have to turn the computer off completely then do a restart!
Has anyone seen this before?

Thanks!


 
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David H. Lipman
Guest
Posts: n/a
 
      18th Sep 2004
Go to the hard disk manufacturer's web site and download their diagnostic software
respective to your friend's hard disk. After the test, you will know if the hard disk is
bad or not..

Quantum/Maxtor - PowerMax
http://www.maxtor.com/en/support/downloads/powermax.htm

Western Digital - Data LifeGuard Tools (DLGDiag)
http://support.wdc.com/download/

Hitachi/IBM - Drive Fitness Test (DFT)
http://www.hgst.com/hdd/support/download.htm

Seagate - SeaTools
http://www.seagate.com/support/seatools/

Fujitsu - Diagnostic Tool
http://www.fcpa.com/download/hard-drives/

Samsung - Disk manager
http://www.samsung.com/Products/Hard...ive/utilities/

Dave





"StrangePaws" <(E-Mail Removed)> wrote in message
news:us$(E-Mail Removed)...
| I have a friend with AOL. Thank God its not me! She has a bunch of bisiness
| mail in a folder called Organize. When I try to open it I get Data Error CRC
| error.
|
| Wondering if there is away to correct this?
| I think she maybe having problems with her hard drive. Every so often the
| screen will go black and the machine seems to reset. In order to "find the
| hard drive you have to turn the computer off completely then do a restart!
| Has anyone seen this before?
|
| Thanks!
|
|


 
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StrangePaws
Guest
Posts: n/a
 
      18th Sep 2004
Thanks, I will try this and see what happens.

Wish I knew more about CRC errors. Seems when you get one the file is
totally locked up. This poor person I'm talking about has 15meg worth of
emails in that file and she can't get to them now. This is all business
related stuff so she's upset!

"David H. Lipman" <DLipman~nospam~@Verizon.Net> wrote in message
news:(E-Mail Removed)...
> Go to the hard disk manufacturer's web site and download their diagnostic
> software
> respective to your friend's hard disk. After the test, you will know if
> the hard disk is
> bad or not..
>
> Quantum/Maxtor - PowerMax
> http://www.maxtor.com/en/support/downloads/powermax.htm
>
> Western Digital - Data LifeGuard Tools (DLGDiag)
> http://support.wdc.com/download/
>
> Hitachi/IBM - Drive Fitness Test (DFT)
> http://www.hgst.com/hdd/support/download.htm
>
> Seagate - SeaTools
> http://www.seagate.com/support/seatools/
>
> Fujitsu - Diagnostic Tool
> http://www.fcpa.com/download/hard-drives/
>
> Samsung - Disk manager
> http://www.samsung.com/Products/Hard...ive/utilities/
>
> Dave
>
>
>
>
>
> "StrangePaws" <(E-Mail Removed)> wrote in message
> news:us$(E-Mail Removed)...
> | I have a friend with AOL. Thank God its not me! She has a bunch of
> bisiness
> | mail in a folder called Organize. When I try to open it I get Data Error
> CRC
> | error.
> |
> | Wondering if there is away to correct this?
> | I think she maybe having problems with her hard drive. Every so often
> the
> | screen will go black and the machine seems to reset. In order to "find
> the
> | hard drive you have to turn the computer off completely then do a
> restart!
> | Has anyone seen this before?
> |
> | Thanks!
> |
> |
>
>



 
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David H. Lipman
Guest
Posts: n/a
 
      19th Sep 2004
CRC - Cyclical Redundancy Checks.

Basically it is a type of algorithm to make sure the data on a disk or other media (or other
types) is in tact and not bastardized.
http://www2.rad.com/networks/1994/err_con/crc.htm

If it is business related "stuff" your friend *must* create backups of the important data.
You know the old saying -- An ounce of prevention is worth a pound of cure.

Dave



"StrangePaws" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
| Thanks, I will try this and see what happens.
|
| Wish I knew more about CRC errors. Seems when you get one the file is
| totally locked up. This poor person I'm talking about has 15meg worth of
| emails in that file and she can't get to them now. This is all business
| related stuff so she's upset!
|
| "David H. Lipman" <DLipman~nospam~@Verizon.Net> wrote in message
| news:(E-Mail Removed)...
| > Go to the hard disk manufacturer's web site and download their diagnostic
| > software
| > respective to your friend's hard disk. After the test, you will know if
| > the hard disk is
| > bad or not..
| >
| > Quantum/Maxtor - PowerMax
| > http://www.maxtor.com/en/support/downloads/powermax.htm
| >
| > Western Digital - Data LifeGuard Tools (DLGDiag)
| > http://support.wdc.com/download/
| >
| > Hitachi/IBM - Drive Fitness Test (DFT)
| > http://www.hgst.com/hdd/support/download.htm
| >
| > Seagate - SeaTools
| > http://www.seagate.com/support/seatools/
| >
| > Fujitsu - Diagnostic Tool
| > http://www.fcpa.com/download/hard-drives/
| >
| > Samsung - Disk manager
| > http://www.samsung.com/Products/Hard...ive/utilities/
| >
| > Dave
| >
| >
| >
| >
| >
| > "StrangePaws" <(E-Mail Removed)> wrote in message
| > news:us$(E-Mail Removed)...
| > | I have a friend with AOL. Thank God its not me! She has a bunch of
| > bisiness
| > | mail in a folder called Organize. When I try to open it I get Data Error
| > CRC
| > | error.
| > |
| > | Wondering if there is away to correct this?
| > | I think she maybe having problems with her hard drive. Every so often
| > the
| > | screen will go black and the machine seems to reset. In order to "find
| > the
| > | hard drive you have to turn the computer off completely then do a
| > restart!
| > | Has anyone seen this before?
| > |
| > | Thanks!
| > |
| > |
| >
| >
|
|


 
Reply With Quote
 
StrangePaws
Guest
Posts: n/a
 
      19th Sep 2004
I know what you are saying about backups! The problem here is that this file
is apart of a file system used in AOL mail. This file that was found in a
folder called "Organize" is actually used as the backup to AOL mail. She was
changing from AOL 9.0 to 9.0a and they told her to move this file. When she
did it was found to have errors. She then attempted to redownload the Data
from AOL just to find out that only a part of the data was available.

I was able to restore most of her lost e-mails by substituting subfolders
out of "Organize" in 9.0 for folders in 9.0a. One folder or really a file
came up bad. I've been looking at trying to find ways around this CRC error.
This is a 15meg file that is basically added onto over time. So I'm assuming
that only a small portion of that file is messed up. I've been looking at a
program called "SpinRite" hoping that maybe it can recover the data and
restore this file, even a partial restoration would be good. Of course AOL
is no help at all. She is really angry at them because she didn't want to
update. They managed to get her to update against her will to really do
this. She was afraid of loosing her mail actually. Now the mail is somewhat
lost and she's in trouble. I'm trying to get her to change to OutLook
Express. I've never had problems with OE so far and I've been using it for
many years. Even if something does go wrong I've been able to recover with
DBX Extract and other programs.

So i'll keep at it because her business is at risk at this point. She needs
that info bad! She's a Marine Surveyor and has all kinds of survey reports
in that file.

"David H. Lipman" <DLipman~nospam~@Verizon.Net> wrote in message
news:(E-Mail Removed)...
> CRC - Cyclical Redundancy Checks.
>
> Basically it is a type of algorithm to make sure the data on a disk or
> other media (or other
> types) is in tact and not bastardized.
> http://www2.rad.com/networks/1994/err_con/crc.htm
>
> If it is business related "stuff" your friend *must* create backups of the
> important data.
> You know the old saying -- An ounce of prevention is worth a pound of
> cure.
>
> Dave
>
>
>
> "StrangePaws" <(E-Mail Removed)> wrote in message
> news:(E-Mail Removed)...
> | Thanks, I will try this and see what happens.
> |
> | Wish I knew more about CRC errors. Seems when you get one the file is
> | totally locked up. This poor person I'm talking about has 15meg worth of
> | emails in that file and she can't get to them now. This is all business
> | related stuff so she's upset!
> |
> | "David H. Lipman" <DLipman~nospam~@Verizon.Net> wrote in message
> | news:(E-Mail Removed)...
> | > Go to the hard disk manufacturer's web site and download their
> diagnostic
> | > software
> | > respective to your friend's hard disk. After the test, you will know
> if
> | > the hard disk is
> | > bad or not..
> | >
> | > Quantum/Maxtor - PowerMax
> | > http://www.maxtor.com/en/support/downloads/powermax.htm
> | >
> | > Western Digital - Data LifeGuard Tools (DLGDiag)
> | > http://support.wdc.com/download/
> | >
> | > Hitachi/IBM - Drive Fitness Test (DFT)
> | > http://www.hgst.com/hdd/support/download.htm
> | >
> | > Seagate - SeaTools
> | > http://www.seagate.com/support/seatools/
> | >
> | > Fujitsu - Diagnostic Tool
> | > http://www.fcpa.com/download/hard-drives/
> | >
> | > Samsung - Disk manager
> | > http://www.samsung.com/Products/Hard...ive/utilities/
> | >
> | > Dave
> | >
> | >
> | >
> | >
> | >
> | > "StrangePaws" <(E-Mail Removed)> wrote in message
> | > news:us$(E-Mail Removed)...
> | > | I have a friend with AOL. Thank God its not me! She has a bunch of
> | > bisiness
> | > | mail in a folder called Organize. When I try to open it I get Data
> Error
> | > CRC
> | > | error.
> | > |
> | > | Wondering if there is away to correct this?
> | > | I think she maybe having problems with her hard drive. Every so
> often
> | > the
> | > | screen will go black and the machine seems to reset. In order to
> "find
> | > the
> | > | hard drive you have to turn the computer off completely then do a
> | > restart!
> | > | Has anyone seen this before?
> | > |
> | > | Thanks!
> | > |
> | > |
> | >
> | >
> |
> |
>
>



 
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David H. Lipman
Guest
Posts: n/a
 
      19th Sep 2004
Teach her that professionals don't use AOL.

Dave




"StrangePaws" <(E-Mail Removed)> wrote in message
news:%(E-Mail Removed)...
| I know what you are saying about backups! The problem here is that this file
| is apart of a file system used in AOL mail. This file that was found in a
| folder called "Organize" is actually used as the backup to AOL mail. She was
| changing from AOL 9.0 to 9.0a and they told her to move this file. When she
| did it was found to have errors. She then attempted to redownload the Data
| from AOL just to find out that only a part of the data was available.
|
| I was able to restore most of her lost e-mails by substituting subfolders
| out of "Organize" in 9.0 for folders in 9.0a. One folder or really a file
| came up bad. I've been looking at trying to find ways around this CRC error.
| This is a 15meg file that is basically added onto over time. So I'm assuming
| that only a small portion of that file is messed up. I've been looking at a
| program called "SpinRite" hoping that maybe it can recover the data and
| restore this file, even a partial restoration would be good. Of course AOL
| is no help at all. She is really angry at them because she didn't want to
| update. They managed to get her to update against her will to really do
| this. She was afraid of loosing her mail actually. Now the mail is somewhat
| lost and she's in trouble. I'm trying to get her to change to OutLook
| Express. I've never had problems with OE so far and I've been using it for
| many years. Even if something does go wrong I've been able to recover with
| DBX Extract and other programs.
|
| So i'll keep at it because her business is at risk at this point. She needs
| that info bad! She's a Marine Surveyor and has all kinds of survey reports
| in that file.
|
| "David H. Lipman" <DLipman~nospam~@Verizon.Net> wrote in message
| news:(E-Mail Removed)...
| > CRC - Cyclical Redundancy Checks.
| >
| > Basically it is a type of algorithm to make sure the data on a disk or
| > other media (or other
| > types) is in tact and not bastardized.
| > http://www2.rad.com/networks/1994/err_con/crc.htm
| >
| > If it is business related "stuff" your friend *must* create backups of the
| > important data.
| > You know the old saying -- An ounce of prevention is worth a pound of
| > cure.
| >
| > Dave
| >
| >
| >
| > "StrangePaws" <(E-Mail Removed)> wrote in message
| > news:(E-Mail Removed)...
| > | Thanks, I will try this and see what happens.
| > |
| > | Wish I knew more about CRC errors. Seems when you get one the file is
| > | totally locked up. This poor person I'm talking about has 15meg worth of
| > | emails in that file and she can't get to them now. This is all business
| > | related stuff so she's upset!
| > |
| > | "David H. Lipman" <DLipman~nospam~@Verizon.Net> wrote in message
| > | news:(E-Mail Removed)...
| > | > Go to the hard disk manufacturer's web site and download their
| > diagnostic
| > | > software
| > | > respective to your friend's hard disk. After the test, you will know
| > if
| > | > the hard disk is
| > | > bad or not..
| > | >
| > | > Quantum/Maxtor - PowerMax
| > | > http://www.maxtor.com/en/support/downloads/powermax.htm
| > | >
| > | > Western Digital - Data LifeGuard Tools (DLGDiag)
| > | > http://support.wdc.com/download/
| > | >
| > | > Hitachi/IBM - Drive Fitness Test (DFT)
| > | > http://www.hgst.com/hdd/support/download.htm
| > | >
| > | > Seagate - SeaTools
| > | > http://www.seagate.com/support/seatools/
| > | >
| > | > Fujitsu - Diagnostic Tool
| > | > http://www.fcpa.com/download/hard-drives/
| > | >
| > | > Samsung - Disk manager
| > | > http://www.samsung.com/Products/Hard...ive/utilities/
| > | >
| > | > Dave
| > | >
| > | >
| > | >
| > | >
| > | >
| > | > "StrangePaws" <(E-Mail Removed)> wrote in message
| > | > news:us$(E-Mail Removed)...
| > | > | I have a friend with AOL. Thank God its not me! She has a bunch of
| > | > bisiness
| > | > | mail in a folder called Organize. When I try to open it I get Data
| > Error
| > | > CRC
| > | > | error.
| > | > |
| > | > | Wondering if there is away to correct this?
| > | > | I think she maybe having problems with her hard drive. Every so
| > often
| > | > the
| > | > | screen will go black and the machine seems to reset. In order to
| > "find
| > | > the
| > | > | hard drive you have to turn the computer off completely then do a
| > | > restart!
| > | > | Has anyone seen this before?
| > | > |
| > | > | Thanks!
| > | > |
| > | > |
| > | >
| > | >
| > |
| > |
| >
| >
|
|


 
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Gert B. Frob
Guest
Posts: n/a
 
      21st Sep 2004
"StrangePaws" <(E-Mail Removed)> wrote in message
news:%(E-Mail Removed)...
> I know what you are saying about backups! The problem here is that this

file
> is apart of a file system used in AOL mail. This file that was found in a
> folder called "Organize" is actually used as the backup to AOL mail. She

was
> changing from AOL 9.0 to 9.0a and they told her to move this file. When

she
> did it was found to have errors. She then attempted to redownload the Data
> from AOL just to find out that only a part of the data was available.
>
> I was able to restore most of her lost e-mails by substituting subfolders
> out of "Organize" in 9.0 for folders in 9.0a. One folder or really a file
> came up bad. I've been looking at trying to find ways around this CRC

error.
> This is a 15meg file that is basically added onto over time. So I'm

assuming
> that only a small portion of that file is messed up. I've been looking at

a
> program called "SpinRite" hoping that maybe it can recover the data and
> restore this file, even a partial restoration would be good. Of course AOL
> is no help at all. She is really angry at them because she didn't want to
> update. They managed to get her to update against her will to really do
> this. She was afraid of loosing her mail actually. Now the mail is

somewhat
> lost and she's in trouble. I'm trying to get her to change to OutLook
> Express. I've never had problems with OE so far and I've been using it for
> many years. Even if something does go wrong I've been able to recover with
> DBX Extract and other programs.


AOL is set to backup a user profile automatically. Save the stuff in
"organize" somewhere else and copy from "backup". May work if AOL has hot
yet automatically trashed the backup.

BTW, it's my wife and son's AOL.


 
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