Am curious if anyone else has run into problems hooking up
a router to AOL Broadband (DSL). The router is a Netgear
WGT634U, modem is a BroadBlaster. When I browse to the
router and run the setup wizard it says I'm connected, yet
the AOL account can't find the DSL modem. AOL and Netgear
provide little in the way of help. The system is fairly
new, has no problem if directly connected to the modem.
Am running Norton Security Center, Windows Firewall is
turned on (I guess I should turn them both off until I get
it resolved).

Any advice would be appreciated.
MGGP

Networking 101. Your basic guide
http://www.dslreports.com/forum/rema...plus~mode=flat

Cannot Log on to AOL Through Router
http://kbserver.netgear.com/kb_web_files/n101194.asp

Welcome to NetGear's Support Forum
http://kbserver.netgear.com/main.asp

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User

Be Smart! Protect Your PC!
http://www.microsoft.com/athome/secu...t/default.aspx

-----------------------------------------------------------------------------

"MGGP" wrote:

| Am curious if anyone else has run into problems hooking up
| a router to AOL Broadband (DSL). The router is a Netgear
| WGT634U, modem is a BroadBlaster. When I browse to the
| router and run the setup wizard it says I'm connected, yet
| the AOL account can't find the DSL modem. AOL and Netgear
| provide little in the way of help. The system is fairly
| new, has no problem if directly connected to the modem.
| Am running Norton Security Center, Windows Firewall is
| turned on (I guess I should turn them both off until I get
| it resolved).
|
| Any advice would be appreciated.
| MGGP

MGGP wrote:

> Am curious if anyone else has run into problems hooking up
> a router to AOL Broadband (DSL). The router is a Netgear
> WGT634U, modem is a BroadBlaster. When I browse to the
> router and run the setup wizard it says I'm connected, yet
> the AOL account can't find the DSL modem. AOL and Netgear
> provide little in the way of help. The system is fairly
> new, has no problem if directly connected to the modem.
> Am running Norton Security Center, Windows Firewall is
> turned on (I guess I should turn them both off until I get
> it resolved).
>
> Any advice would be appreciated.
> MGGP

The last time I set up a router for a client using AOL Broadband as
their ISP (probably at least a year ago, maybe longer), only Linksys
was supported. Check with AOL to see if this has changed. If it hasn't,
then you can't do what you want with any other hardware.

Malke
--
MS MVP - Windows Shell/User
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"

Thanks Carey !

>-----Original Message-----
>Networking 101. Your basic guide
>http://www.dslreports.com/forum/rema...77~root=aolplu
s~mode=flat
>
>Cannot Log on to AOL Through Router
>http://kbserver.netgear.com/kb_web_files/n101194.asp
>
>Welcome to NetGear's Support Forum
>http://kbserver.netgear.com/main.asp
>
>--
>Carey Frisch
>Microsoft MVP
>Windows XP - Shell/User
>
>Be Smart! Protect Your PC!
>http://www.microsoft.com/athome/secu...tect/default.a
spx
>
>----------------------------------------------------------
-------------------
>
>"MGGP" wrote:
>
>| Am curious if anyone else has run into problems hooking
up
>| a router to AOL Broadband (DSL). The router is a
Netgear
>| WGT634U, modem is a BroadBlaster. When I browse to the
>| router and run the setup wizard it says I'm connected,
yet
>| the AOL account can't find the DSL modem. AOL and
Netgear
>| provide little in the way of help. The system is
fairly
>| new, has no problem if directly connected to the
modem.
>| Am running Norton Security Center, Windows Firewall is
>| turned on (I guess I should turn them both off until I
get
>| it resolved).
>|
>| Any advice would be appreciated.
>| MGGP
>.
>

I think with their firmware upgrades, Netgear is now
supported. Thanks Malke !

>-----Original Message-----
>MGGP wrote:
>
>> Am curious if anyone else has run into problems hooking
up
>> a router to AOL Broadband (DSL). The router is a
Netgear
>> WGT634U, modem is a BroadBlaster. When I browse to the
>> router and run the setup wizard it says I'm connected,
yet
>> the AOL account can't find the DSL modem. AOL and
Netgear
>> provide little in the way of help. The system is fairly
>> new, has no problem if directly connected to the modem.
>> Am running Norton Security Center, Windows Firewall is
>> turned on (I guess I should turn them both off until I
get
>> it resolved).
>>
>> Any advice would be appreciated.
>> MGGP
>
>The last time I set up a router for a client using AOL
Broadband as
>their ISP (probably at least a year ago, maybe longer),
only Linksys
>was supported. Check with AOL to see if this has changed.
If it hasn't,
>then you can't do what you want with any other hardware.
>
>Malke
>--
>MS MVP - Windows Shell/User
>Elephant Boy Computers
>www.elephantboycomputers.com
>"Don't Panic!"
>.
>

MGGP wrote:

> I think with their firmware upgrades, Netgear is now
> supported. Thanks Malke !
>
Thanks for telling me, MGGP. As I said, it has been a long time since I
set up that client's router. So, have you upgraded the Netgear
firmware? Did that fix it for you?

Malke
--
MS MVP - Windows Shell/User
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"

I upgraded the firmware (3 revs) and was finally able to
access the web via IE, however, the AOL software still
won't sign on. Working with AOL software is like herding
cats.

Thanks again.

>-----Original Message-----
>MGGP wrote:
>
>> I think with their firmware upgrades, Netgear is now
>> supported. Thanks Malke !
>>
>Thanks for telling me, MGGP. As I said, it has been a
long time since I
>set up that client's router. So, have you upgraded the
Netgear
>firmware? Did that fix it for you?
>
>Malke
>--
>MS MVP - Windows Shell/User
>Elephant Boy Computers
>www.elephantboycomputers.com
>"Don't Panic!"
>.
>

MGGP wrote:

> I upgraded the firmware (3 revs) and was finally able to
> access the web via IE, however, the AOL software still
> won't sign on. Working with AOL software is like herding
> cats.
>
> Thanks again.
>
Yes, I'm afraid I can't say anything good about AOL. I've seen their
broadband offering twice now and have been really unimpressed. IMO it's
better to just access the Internet with a regular DSL or cable provider
and if you still want to use AOL's resources, do their Bring Your Own
Access thing and pay them the $15/month.

Malke
--
MS MVP - Windows Shell/User
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"