YES!!!
BUT????
What do you do with those clients that are too cheap to buy a maintenance
plan?
I generally offer 1 hour of training with my initial services. I teach the
very basic, how to log on, how to upload, how to change text, etc. Most
clients get it pretty well but there are always a few that do not!!!
Anyway....... what to do?
Tom Gahagan
"Rob Giordano (aka: Crash Gordon®)" <(E-Mail Removed)>
wrote in message news:(E-Mail Removed)...
one more reason not to let owners maintain their own site :-)
sounds like a mini-mess
"Tom Gahagan" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
| A couple of things happened......
|
| 1) The pages would not load ... you would get a 404 error when you clicked
| on the link to that page. The page still had the proper name with an .htm
| extension... but somehow it was getting the 404 error......
|
| 2) Yes when editing (all of this is on the server) the icon was for
word....
|
| 3) when you opened the page it would come up in word.... to be assumed I
| guess.....
|
| 4) and there was all kinds of xml code above the head section.
|
| I was able to save the stuff as a text file.... download it to my local
| computer... open FrontPage... click the html tab and paste the code in....
| after some clean up of the extraneous stuff ( not all that much really) I
| had the pages back after uploading them back to the server.
|
| I'm pretty sure the owner of the site ( he does his own maintenance)
somehow
| got turned around when he was saving some changes... BUT... I thought I
| would ask around and see if this might be a known problem....
|
| anyway... thanks for the reply
|
| Tom Gahagan
|
| "Rob Giordano (aka: Crash Gordon®)" <(E-Mail Removed)>
| wrote in message news:uE$(E-Mail Removed)...
| Did the icon just change or are you saying they actually changed into Word
| docs?
|
| If it's just the icon, that's easy to fix with TweekUI...if the files
really
| turned into .doc files that may be somethin' else.
|
|
| "Tom Gahagan" <(E-Mail Removed)> wrote in message
| news:%(E-Mail Removed)...
| | Hello.......
| |
| | Anyone every had FrontPage files turn into Word files with no help from
| any
| | outside source? i.e.... it "just" happened.
| |
| | Thanks....
| | Tom Gahagan
| |
| |
|
|