unfortunately, since the browser app uses word to edit the documents, there
isn't much you can do. As long as the error is only on closing, I'd probably
ignore it - but if it's asking you about saving normal.dot - then something
is affecting the template, most likely an addin. Disable the addin and the
error may stop.
--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Need Help with Common Tasks?
http://www.outlook-tips.net/beginner/
Outlook Tips:
http://www.outlook-tips.net/
Outlook & Exchange Solutions Center:
http://www.slipstick.com
Subscribe to Exchange Messaging Outlook newsletter:
EMO-NEWSLETTER-SUBSCRIBE-(E-Mail Removed)
"Falcon" <(E-Mail Removed)> wrote in message
news:50x6f.39106$(E-Mail Removed)...
>I use outlook as my main e-mail programe, I also have 2 e-mail accounts and
> 3 different signatures.
>
> I use word 2003 to edit e-mail messages. This allows me to have a logo in
> the footer and switch between signatures easily!
>
> I also use a web based programme for work that opens word documents in RTF
> and this is where I have a problem.
>
> Because Outlook is using word I constantly get an error message when
> closing
> documents from the web based programme saying Normal.dot is in use. If I
> close outlook this does not happen. If I change outllook and don't use
> word
> to edit messages this does not happen.
>
> If I did this, I would lose the ability for logo's in the footer and more
> importnatly the ability to switch headers.
>
> I'm looking for a solution or a workaround.
>
> I use Outllok to sync my pocket pc, e-mail and calendar as well!
>
> Thanks
>
> Ernie
>
>
