I have a computer with two operating systems on two drives: d: is a full
install of Win98se and c: is a full install of WinXPhome. When I finally let
SP2 install itself, the keyboard (any keystroke) became fatal to the system
operation. No keystroke registers on the screen, the mouse is frozen, but I
can move the cursor with a serial tablet. The mouse and keyboard are PS/2. I
know the hardware is solid because everything works when I boot Win98se. The
keyboard works when I use it to choose to boot WinXPhome. I have substituted
a second keyboard with the same results.

The device manager informs me that the standard PS/2 keyboard driver is
busted. It will not let me roll the driver back, and cannot find a better
driver to install. Uninstalling the keyboard and rebooting does not help,
even in safe mode. My OS install CD is apparently useless now that SP2 is in
charge.

I assume the standard PS/2 driver is corrupt, but I do not know where to
find or how to install a replacement. I have a more advanced system running
WinXPpro available for downloading and porting things over to the crippled
computer by diskette. The only interaction with the crippled OS is through
the serial tablet/stylus setup.

How to proceed?

Try opening the BIOS and setting your USB to
"Legacy Mode".

--
Carey Frisch
Microsoft MVP
Windows - Shell/User
Microsoft Community Newsgroups
news://msnews.microsoft.com/

-------------------------------------------------------------------------------------------

"Katrina" wrote:

| I have a computer with two operating systems on two drives: d: is a full
| install of Win98se and c: is a full install of WinXPhome. When I finally let
| SP2 install itself, the keyboard (any keystroke) became fatal to the system
| operation. No keystroke registers on the screen, the mouse is frozen, but I
| can move the cursor with a serial tablet. The mouse and keyboard are PS/2. I
| know the hardware is solid because everything works when I boot Win98se. The
| keyboard works when I use it to choose to boot WinXPhome. I have substituted
| a second keyboard with the same results.
|
| The device manager informs me that the standard PS/2 keyboard driver is
| busted. It will not let me roll the driver back, and cannot find a better
| driver to install. Uninstalling the keyboard and rebooting does not help,
| even in safe mode. My OS install CD is apparently useless now that SP2 is in
| charge.
|
| I assume the standard PS/2 driver is corrupt, but I do not know where to
| find or how to install a replacement. I have a more advanced system running
| WinXPpro available for downloading and porting things over to the crippled
| computer by diskette. The only interaction with the crippled OS is through
| the serial tablet/stylus setup.
|
| How to proceed?