Folks, my friend is having some computer problems and I don't know what to
advise. I had him summarize the problem (see below). Any ideas?
Oh, he runs a Compaq with XP Home.




AVG ANTI-VIRUS SYSTEM QUESTION.

I have been trying to solve a problem whereby my computer freezes and I
then have to do a reboot. The problem is either my computer, Party
Poker.Com, or my ISP. I have discounted PartyPoker.Com since I've also
gotten disconnected a few times when just surfing. I've worked with the
techs at my ISP and tried everything possible with no success. My ISP is
AOL. The immediate response from a lot of you will be DUMP AOL. I won't
argue the merits of AOL, but read on and I'll explain what I am looking for
advice on.

I'm an idiot and do not have a firewall. I didn't even use a virus program
until I started trying to solve this problem. I have downloaded (AOL
Spyware) (AdWare 6) and AVG Anti-Virus System - Free Edition). I have run
AOL Spyware and AdWare 6 and have eliminated any ad tracking files that I
found.

Here is the strange part. On four occasions I have had a screen pop up out
of the blue with the following information on it.

****************************************************************************
**************************
AVG RESIDENT SHIELD


Virus

Trogan horse Downloader.Presario.A

C:/System Volume
Information\_restore-(C3A256EC-F74E-4D1B-B627-49321DAD0241)-\RP142\A0020605.
exe

To remove this virus run AVG for windows.

****************************************************************************
***********************

I have run the AVG program 3 times and it tells me there are no virus's
detected.

I then ran a search on my computer to locate the file and it said that no
such file existed.

If anyone has solid suggestions as to how to solve the Virus screen
question, I would appreciate your help.

In article <(E-Mail Removed)>,
(E-Mail Removed), a.k.a MB says...


> If anyone has solid suggestions as to how to solve the Virus screen
> question, I would appreciate your help.

Turn off System Restore in XP ....

MB wrote:
> Folks, my friend is having some computer problems and I don't know
> what to advise. I had him summarize the problem (see below). Any
> ideas?
> Oh, he runs a Compaq with XP Home.
>

<snip>

MB, the virus that was detected in the folder that contains all of your
System Restore points. AVG by default apparently does not scan this folder.
In order to remove the virus you need to disable (then enable again if you
want) System Restore.

To disable system restore: go to Start, Settings, Control Panel, System,
Click on the System Restore tab, Check the box called "Turn off System
Restore", Click Apply. Uncheck the box and click Apply again if you wish to
turn it back on.

Personally, I leave it off for 2 reasons:

1. Viruses cannot hide in restore points
2. It takes up unnecessary hard drive space

However it is quite useful if you ever have a problem where your computer
can't boot up or if you experience some other major problem.

The Prophecy wrote:

> MB wrote:
>
>>Folks, my friend is having some computer problems and I don't know
>>what to advise. I had him summarize the problem (see below). Any
>>ideas?
>>Oh, he runs a Compaq with XP Home.
>>
>
>
> <snip>
>
> MB, the virus that was detected in the folder that contains all of your
> System Restore points. AVG by default apparently does not scan this folder.
> In order to remove the virus you need to disable (then enable again if you
> want) System Restore.
>
> To disable system restore: go to Start, Settings, Control Panel, System,
> Click on the System Restore tab, Check the box called "Turn off System
> Restore", Click Apply. Uncheck the box and click Apply again if you wish to
> turn it back on.
>
> Personally, I leave it off for 2 reasons:
>
> 1. Viruses cannot hide in restore points
> 2. It takes up unnecessary hard drive space
>
> However it is quite useful if you ever have a problem where your computer
> can't boot up or if you experience some other major problem.
>
>
Hmm. Is the file automatically deleted when System Restore is switched
off? What is the exact location of the file?

mhagen wrote:
> The Prophecy wrote:
>
>> MB wrote:
>>
>>> Folks, my friend is having some computer problems and I don't know
>>> what to advise. I had him summarize the problem (see below). Any
>>> ideas?
>>> Oh, he runs a Compaq with XP Home.
>>>
>>
>>
>> <snip>
>>
>> MB, the virus that was detected in the folder that contains all of
>> your System Restore points. AVG by default apparently does not scan
>> this folder. In order to remove the virus you need to disable (then
>> enable again if you want) System Restore.
>>
>> To disable system restore: go to Start, Settings, Control Panel,
>> System, Click on the System Restore tab, Check the box called "Turn
>> off System Restore", Click Apply. Uncheck the box and click Apply
>> again if you wish to turn it back on.
>>
>> Personally, I leave it off for 2 reasons:
>>
>> 1. Viruses cannot hide in restore points
>> 2. It takes up unnecessary hard drive space
>>
>> However it is quite useful if you ever have a problem where your
>> computer can't boot up or if you experience some other major problem.
>>
>>
> Hmm. Is the file automatically deleted when System Restore is switched
> off? What is the exact location of the file?

Every file (at least every restore point) in C:\System Volume Information\
is deleted when System Restore is disabled.

The exact location of those files/restore points is C:\System Volume
Information\

The Prophecy wrote:

> mhagen wrote:
>
>>The Prophecy wrote:
>>
>>
>>>MB wrote:
>>>
>>>
>>>>Folks, my friend is having some computer problems and I don't know
>>>>what to advise. I had him summarize the problem (see below). Any
>>>>ideas?
>>>>Oh, he runs a Compaq with XP Home.
>>>>
>>>
>>>
>>><snip>
>>>
>>>MB, the virus that was detected in the folder that contains all of
>>>your System Restore points. AVG by default apparently does not scan
>>>this folder. In order to remove the virus you need to disable (then
>>>enable again if you want) System Restore.
>>>
>>>To disable system restore: go to Start, Settings, Control Panel,
>>>System, Click on the System Restore tab, Check the box called "Turn
>>>off System Restore", Click Apply. Uncheck the box and click Apply
>>>again if you wish to turn it back on.
>>>
>>>Personally, I leave it off for 2 reasons:
>>>
>>>1. Viruses cannot hide in restore points
>>>2. It takes up unnecessary hard drive space
>>>
>>>However it is quite useful if you ever have a problem where your
>>>computer can't boot up or if you experience some other major problem.
>>>
>>>
>>
>>Hmm. Is the file automatically deleted when System Restore is switched
>>off? What is the exact location of the file?
>
>
> Every file (at least every restore point) in C:\System Volume Information\
> is deleted when System Restore is disabled.
>
> The exact location of those files/restore points is C:\System Volume
> Information\
>
>
Thanks much!

mhagen - 21.08.2004 20:52 :

> Thanks much!

it's not a good idea unnecessarely quoting 50 lines (snipped) only to
post that.

--
by(e) PS

spam will be killed

Does disabling and then enabling system restore take care of the virus??

MB
"The Prophecy" <(E-Mail Removed)> wrote in message
news:egMVc.41601$X12.6748@edtnps84...
> MB wrote:
> > Folks, my friend is having some computer problems and I don't know
> > what to advise. I had him summarize the problem (see below). Any
> > ideas?
> > Oh, he runs a Compaq with XP Home.
> >
>
> <snip>
>
> MB, the virus that was detected in the folder that contains all of your
> System Restore points. AVG by default apparently does not scan this
folder.
> In order to remove the virus you need to disable (then enable again if you
> want) System Restore.
>
> To disable system restore: go to Start, Settings, Control Panel, System,
> Click on the System Restore tab, Check the box called "Turn off System
> Restore", Click Apply. Uncheck the box and click Apply again if you wish
to
> turn it back on.
>
> Personally, I leave it off for 2 reasons:
>
> 1. Viruses cannot hide in restore points
> 2. It takes up unnecessary hard drive space
>
> However it is quite useful if you ever have a problem where your computer
> can't boot up or if you experience some other major problem.
>
>

MB wrote:

> Does disabling and then enabling system restore take care of the virus??
>

There are some good threads in the archives (either a.c.a-v or
a.comp.virus), including manual deletion.

michael

It will take care of the infected file(s) that are hiding in the System
Volume Information folder. Disable then re-enable System Restore, and then
do another full system virus scan with your AV program. If nothing is
detected, the virus should be gone.

MB wrote:
> Does disabling and then enabling system restore take care of the
> virus??
>
> MB
> "The Prophecy" <(E-Mail Removed)> wrote in message
> news:egMVc.41601$X12.6748@edtnps84...
>> MB wrote:
>>> Folks, my friend is having some computer problems and I don't know
>>> what to advise. I had him summarize the problem (see below). Any
>>> ideas?
>>> Oh, he runs a Compaq with XP Home.
>>>
>>
>> <snip>
>>
>> MB, the virus that was detected in the folder that contains all of
>> your System Restore points. AVG by default apparently does not scan
>> this folder. In order to remove the virus you need to disable (then
>> enable again if you want) System Restore.
>>
>> To disable system restore: go to Start, Settings, Control Panel,
>> System, Click on the System Restore tab, Check the box called "Turn
>> off System Restore", Click Apply. Uncheck the box and click Apply
>> again if you wish to turn it back on.
>>
>> Personally, I leave it off for 2 reasons:
>>
>> 1. Viruses cannot hide in restore points
>> 2. It takes up unnecessary hard drive space
>>
>> However it is quite useful if you ever have a problem where your
>> computer can't boot up or if you experience some other major problem.