Hi all,

I just had a friend drop of her Dell GX1 (ancient I know) running Windows
2000 Pro for years and has had no problems.

She said her system tray icons all disappeared except for sound and clock.

Spent 3 hours on phone with Dell Tech, and now even less is working.

My first bootup brought me to desktop, icons show, some didn't have images
just the DOS default when something is missing.

I tried getting to the Add/Remove feature in Control Panel, it said it
wasn't available to me.

When I clicked on the Windows Explorer icon, it also told me it wasn't
accessible by me.

I was able to get into the Windows Explorer by going through the My
Documents icon on the desktop... went into Administrative tools, and am
currently running a Chkdsk after a bootup..

When I attempted to run ANY .exe file, I got the same above error.

I put in a USB Flash drive, and it installed okay, tried to run McAfee
Stinger, but again, when I clicked the .exe file it gave me the error. I
also could not run the installed AVG, Norton, or WindowsAV(?) programs...

Assuming the chkdsk finishes and boots up.. is there a way to restore to a
previous condition in Win2K?? I googled for info, but it seems there isn't
a way, although no one ever said, NO there's no way... so IS there a way
to restore this puppy?

if not, anything else to do besides a fresh install?

thanks,
gary

You can but it's doubtful it will fix those things.

How to Perform an In-Place Upgrade of Windows 2000
http://support.microsoft.com/default.aspx?kbid=292175

What an In-Place Windows 2000 Upgrade Changes and What It Does Not Change
http://support.microsoft.com/default.aspx?kbid=306952

Be sure to apply SP4 and these two below to your repair install before
connecting to any network. Internet included. (sasser, msblast)
http://download.microsoft.com/downlo.../W2KSP4_EN.EXE
http://www.microsoft.com/technet/sec.../MS03-043.mspx
http://www.microsoft.com/technet/sec.../MS03-049.mspx

Then

Rollup 1 for Microsoft Windows 2000 Service Pack 4
http://www.microsoft.com/downloads/d...displaylang=en



--

Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect

"Niteowl" wrote:
> Hi all,
>
> I just had a friend drop of her Dell GX1 (ancient I know) running Windows
> 2000 Pro for years and has had no problems.
>
> She said her system tray icons all disappeared except for sound and clock.
>
> Spent 3 hours on phone with Dell Tech, and now even less is working.
>
> My first bootup brought me to desktop, icons show, some didn't have images
> just the DOS default when something is missing.
>
> I tried getting to the Add/Remove feature in Control Panel, it said it
> wasn't available to me.
>
> When I clicked on the Windows Explorer icon, it also told me it wasn't
> accessible by me.
>
> I was able to get into the Windows Explorer by going through the My
> Documents icon on the desktop... went into Administrative tools, and am
> currently running a Chkdsk after a bootup..
>
> When I attempted to run ANY .exe file, I got the same above error.
>
> I put in a USB Flash drive, and it installed okay, tried to run McAfee
> Stinger, but again, when I clicked the .exe file it gave me the error. I
> also could not run the installed AVG, Norton, or WindowsAV(?) programs...
>
> Assuming the chkdsk finishes and boots up.. is there a way to restore to
> a previous condition in Win2K?? I googled for info, but it seems there
> isn't a way, although no one ever said, NO there's no way... so IS there
> a way to restore this puppy?
>
> if not, anything else to do besides a fresh install?
>
> thanks,
> gary
>
>
>
>

chkdsk reported no problems...

I booted up into Safe Mode, and was able to get into Add/Remove Programs,
but nothing looks out of place... lots of HotFixes, something listed as
"upapp", no info about it though, and right below that is "Update Rollup 1
for Windows 2000 SP4", also no info.



"Niteowl" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> Hi all,
>
> I just had a friend drop of her Dell GX1 (ancient I know) running Windows
> 2000 Pro for years and has had no problems.
>
> She said her system tray icons all disappeared except for sound and clock.
>
> Spent 3 hours on phone with Dell Tech, and now even less is working.
>
> My first bootup brought me to desktop, icons show, some didn't have images
> just the DOS default when something is missing.
>
> I tried getting to the Add/Remove feature in Control Panel, it said it
> wasn't available to me.
>
> When I clicked on the Windows Explorer icon, it also told me it wasn't
> accessible by me.
>
> I was able to get into the Windows Explorer by going through the My
> Documents icon on the desktop... went into Administrative tools, and am
> currently running a Chkdsk after a bootup..
>
> When I attempted to run ANY .exe file, I got the same above error.
>
> I put in a USB Flash drive, and it installed okay, tried to run McAfee
> Stinger, but again, when I clicked the .exe file it gave me the error. I
> also could not run the installed AVG, Norton, or WindowsAV(?) programs...
>
> Assuming the chkdsk finishes and boots up.. is there a way to restore to
> a previous condition in Win2K?? I googled for info, but it seems there
> isn't a way, although no one ever said, NO there's no way... so IS there
> a way to restore this puppy?
>
> if not, anything else to do besides a fresh install?
>
> thanks,
> gary
>
>
>
>

I've downloaded all the referenced files and am ready to give this a try.

the CD Drive is not showing in windows explorer, so I'm gonna have to burn a
set of floppies to start this up it seems. Hopefully I have some laying
around... time to go hunting.

I'll have to check the BIOS, maybe I can set it to boot from a USB Flash
drive.. here's hoping.

Will let you know how it goes.

thanks,
gary


"Dave Patrick" <(E-Mail Removed)> wrote in message
news:32B7D431-93CF-421A-BAEF-(E-Mail Removed)...
> You can but it's doubtful it will fix those things.
>
> How to Perform an In-Place Upgrade of Windows 2000
> http://support.microsoft.com/default.aspx?kbid=292175
>
> What an In-Place Windows 2000 Upgrade Changes and What It Does Not Change
> http://support.microsoft.com/default.aspx?kbid=306952
>
> Be sure to apply SP4 and these two below to your repair install before
> connecting to any network. Internet included. (sasser, msblast)
> http://download.microsoft.com/downlo.../W2KSP4_EN.EXE
> http://www.microsoft.com/technet/sec.../MS03-043.mspx
> http://www.microsoft.com/technet/sec.../MS03-049.mspx
>
> Then
>
> Rollup 1 for Microsoft Windows 2000 Service Pack 4
> http://www.microsoft.com/downloads/d...displaylang=en
>
>
>
> --
>
> Regards,
>
> Dave Patrick ....Please no email replies - reply in newsgroup.
> Microsoft Certified Professional
> Microsoft MVP [Windows]
> http://www.microsoft.com/protect
>
> "Niteowl" wrote:
>> Hi all,
>>
>> I just had a friend drop of her Dell GX1 (ancient I know) running Windows
>> 2000 Pro for years and has had no problems.
>>
>> She said her system tray icons all disappeared except for sound and
>> clock.
>>
>> Spent 3 hours on phone with Dell Tech, and now even less is working.
>>
>> My first bootup brought me to desktop, icons show, some didn't have
>> images just the DOS default when something is missing.
>>
>> I tried getting to the Add/Remove feature in Control Panel, it said it
>> wasn't available to me.
>>
>> When I clicked on the Windows Explorer icon, it also told me it wasn't
>> accessible by me.
>>
>> I was able to get into the Windows Explorer by going through the My
>> Documents icon on the desktop... went into Administrative tools, and am
>> currently running a Chkdsk after a bootup..
>>
>> When I attempted to run ANY .exe file, I got the same above error.
>>
>> I put in a USB Flash drive, and it installed okay, tried to run McAfee
>> Stinger, but again, when I clicked the .exe file it gave me the error. I
>> also could not run the installed AVG, Norton, or WindowsAV(?) programs...
>>
>> Assuming the chkdsk finishes and boots up.. is there a way to restore
>> to a previous condition in Win2K?? I googled for info, but it seems
>> there isn't a way, although no one ever said, NO there's no way... so
>> IS there a way to restore this puppy?
>>
>> if not, anything else to do besides a fresh install?
>>
>> thanks,
>> gary
>>
>>
>>
>>
>

Dave,

did a fresh install, and updated as you suggested... I want to update to
Outlook and Internet Explorer 6, I assume I can find those somewhere on MS
site...

Thanks for your help.

gary

"Dave Patrick" <(E-Mail Removed)> wrote in message
news:32B7D431-93CF-421A-BAEF-(E-Mail Removed)...
> You can but it's doubtful it will fix those things.
>
> How to Perform an In-Place Upgrade of Windows 2000
> http://support.microsoft.com/default.aspx?kbid=292175
>
> What an In-Place Windows 2000 Upgrade Changes and What It Does Not Change
> http://support.microsoft.com/default.aspx?kbid=306952
>
> Be sure to apply SP4 and these two below to your repair install before
> connecting to any network. Internet included. (sasser, msblast)
> http://download.microsoft.com/downlo.../W2KSP4_EN.EXE
> http://www.microsoft.com/technet/sec.../MS03-043.mspx
> http://www.microsoft.com/technet/sec.../MS03-049.mspx
>
> Then
>
> Rollup 1 for Microsoft Windows 2000 Service Pack 4
> http://www.microsoft.com/downloads/d...displaylang=en
>
>
>
> --
>
> Regards,
>
> Dave Patrick ....Please no email replies - reply in newsgroup.
> Microsoft Certified Professional
> Microsoft MVP [Windows]
> http://www.microsoft.com/protect
>
> "Niteowl" wrote:
>> Hi all,
>>
>> I just had a friend drop of her Dell GX1 (ancient I know) running Windows
>> 2000 Pro for years and has had no problems.
>>
>> She said her system tray icons all disappeared except for sound and
>> clock.
>>
>> Spent 3 hours on phone with Dell Tech, and now even less is working.
>>
>> My first bootup brought me to desktop, icons show, some didn't have
>> images just the DOS default when something is missing.
>>
>> I tried getting to the Add/Remove feature in Control Panel, it said it
>> wasn't available to me.
>>
>> When I clicked on the Windows Explorer icon, it also told me it wasn't
>> accessible by me.
>>
>> I was able to get into the Windows Explorer by going through the My
>> Documents icon on the desktop... went into Administrative tools, and am
>> currently running a Chkdsk after a bootup..
>>
>> When I attempted to run ANY .exe file, I got the same above error.
>>
>> I put in a USB Flash drive, and it installed okay, tried to run McAfee
>> Stinger, but again, when I clicked the .exe file it gave me the error. I
>> also could not run the installed AVG, Norton, or WindowsAV(?) programs...
>>
>> Assuming the chkdsk finishes and boots up.. is there a way to restore
>> to a previous condition in Win2K?? I googled for info, but it seems
>> there isn't a way, although no one ever said, NO there's no way... so
>> IS there a way to restore this puppy?
>>
>> if not, anything else to do besides a fresh install?
>>
>> thanks,
>> gary
>>
>>
>>
>>
>

You can get it here.

http://www.microsoft.com/downloads/d...DisplayLang=en


--

Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect

"Niteowl" wrote:
> Dave,
>
> did a fresh install, and updated as you suggested... I want to update to
> Outlook and Internet Explorer 6, I assume I can find those somewhere on MS
> site...
>
> Thanks for your help.
>
> gary

thanks, besides d/l ie6setup.exe, also found a way to download the
associated installation files) and burn to CD for next time.

all is working and the unit is back to my friend.

thanks,
gary


"Dave Patrick" <(E-Mail Removed)> wrote in message
news83C273B-6B75-4E82-89D4-(E-Mail Removed)...
> You can get it here.
>
> http://www.microsoft.com/downloads/d...DisplayLang=en
>
>
> --
>
> Regards,
>
> Dave Patrick ....Please no email replies - reply in newsgroup.
> Microsoft Certified Professional
> Microsoft MVP [Windows]
> http://www.microsoft.com/protect
>
> "Niteowl" wrote:
>> Dave,
>>
>> did a fresh install, and updated as you suggested... I want to update to
>> Outlook and Internet Explorer 6, I assume I can find those somewhere on
>> MS site...
>>
>> Thanks for your help.
>>
>> gary
>

Good to hear. You're welcome.


--

Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect

"Niteowl" wrote:
> thanks, besides d/l ie6setup.exe, also found a way to download the
> associated installation files) and burn to CD for next time.
>
> all is working and the unit is back to my friend.
>
> thanks,
> gary