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Antivirus program won't let me disable automatic service

 
 
jbclem
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Posts: n/a
 
      4th Jun 2008
Antivirus programs usually set up services(such as updating) so that they start up when Win2000 starts up and run
automatically. I always stop these from running and switch them from automatic to manual. Today I updated my Avast
antivirus, and it's found a way to prevent me from changing or disabling two services that it wants at startup. In
other words, it's taken control of my computer away from me. Before I uninstall this arrogant program, can someone help
me figure out how to undo this.

What happens is that when I go into the Microsoft Management Console, and look in the Properties for either of these
services, I can change the "startup type" from automatic to manual. But when I click on Apply, or OK, a box comes up
that says "Microsoft Management Console" and "Access is Denied". I can only click on Cancel to close the Properties box
without making any changes.

Any suggestions?

John


 
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Pegasus \(MVP\)
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Posts: n/a
 
      4th Jun 2008

"jbclem" <(E-Mail Removed)> wrote in message
news:qMu1k.1$u%(E-Mail Removed)...
> Antivirus programs usually set up services(such as updating) so that they
> start up when Win2000 starts up and run
> automatically. I always stop these from running and switch them from
> automatic to manual. Today I updated my Avast
> antivirus, and it's found a way to prevent me from changing or disabling
> two services that it wants at startup. In
> other words, it's taken control of my computer away from me. Before I
> uninstall this arrogant program, can someone help
> me figure out how to undo this.
>
> What happens is that when I go into the Microsoft Management Console, and
> look in the Properties for either of these
> services, I can change the "startup type" from automatic to manual. But
> when I click on Apply, or OK, a box comes up
> that says "Microsoft Management Console" and "Access is Denied". I can
> only click on Cancel to close the Properties box
> without making any changes.
>
> Any suggestions?
>
> John
>
>


Services (and their startup types) are defined here:
HKLM\SYSTEM\CurrentControlSet\Services.
You might find that the Avast service has restrictive
permissions. Use regedt32.exe to modify them.
Alternatively, check the Avast FAQs.


 
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John John (MVP)
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Posts: n/a
 
      4th Jun 2008
Did you look in the program's options? From within the program you
should be able to configure things to your preferences.

John

jbclem wrote:

> Antivirus programs usually set up services(such as updating) so that they start up when Win2000 starts up and run
> automatically. I always stop these from running and switch them from automatic to manual. Today I updated my Avast
> antivirus, and it's found a way to prevent me from changing or disabling two services that it wants at startup. In
> other words, it's taken control of my computer away from me. Before I uninstall this arrogant program, can someone help
> me figure out how to undo this.
>
> What happens is that when I go into the Microsoft Management Console, and look in the Properties for either of these
> services, I can change the "startup type" from automatic to manual. But when I click on Apply, or OK, a box comes up
> that says "Microsoft Management Console" and "Access is Denied". I can only click on Cancel to close the Properties box
> without making any changes.
>
> Any suggestions?
>
> John
>
>

 
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jbclem
Guest
Posts: n/a
 
      5th Jun 2008
Just the kind of information I was looking for, I'd forgotten how permissions were modified. But I've looked at the
registry section you mentioned, and when I check under Security/Permissions for various Avast keys, the word Permissions
is grayed out. I seem to recall there is a way to change this but I don't remember how. Can you help me with this.

John


"Pegasus (MVP)" <(E-Mail Removed)> wrote in message news:(E-Mail Removed)...
>
> "jbclem" <(E-Mail Removed)> wrote in message
> news:qMu1k.1$u%(E-Mail Removed)...
> > Antivirus programs usually set up services(such as updating) so that they
> > start up when Win2000 starts up and run
> > automatically. I always stop these from running and switch them from
> > automatic to manual. Today I updated my Avast
> > antivirus, and it's found a way to prevent me from changing or disabling
> > two services that it wants at startup. In
> > other words, it's taken control of my computer away from me. Before I
> > uninstall this arrogant program, can someone help
> > me figure out how to undo this.
> >
> > What happens is that when I go into the Microsoft Management Console, and
> > look in the Properties for either of these
> > services, I can change the "startup type" from automatic to manual. But
> > when I click on Apply, or OK, a box comes up
> > that says "Microsoft Management Console" and "Access is Denied". I can
> > only click on Cancel to close the Properties box
> > without making any changes.
> >
> > Any suggestions?
> >
> > John
> >
> >

>
> Services (and their startup types) are defined here:
> HKLM\SYSTEM\CurrentControlSet\Services.
> You might find that the Avast service has restrictive
> permissions. Use regedt32.exe to modify them.
> Alternatively, check the Avast FAQs.
>
>



 
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jbclem
Guest
Posts: n/a
 
      5th Jun 2008
Looked both in the Options and in the help files, but no mention that I could find. This looks like a deliberate change
from the previous version, where I could change the services designation without a problem.

John



"John John (MVP)" <(E-Mail Removed)> wrote in message news:(E-Mail Removed)...
> Did you look in the program's options? From within the program you
> should be able to configure things to your preferences.
>
> John
>
> jbclem wrote:
>
> > Antivirus programs usually set up services(such as updating) so that they start up when Win2000 starts up and run
> > automatically. I always stop these from running and switch them from automatic to manual. Today I updated my Avast
> > antivirus, and it's found a way to prevent me from changing or disabling two services that it wants at startup. In
> > other words, it's taken control of my computer away from me. Before I uninstall this arrogant program, can someone

help
> > me figure out how to undo this.
> >
> > What happens is that when I go into the Microsoft Management Console, and look in the Properties for either of these
> > services, I can change the "startup type" from automatic to manual. But when I click on Apply, or OK, a box comes

up
> > that says "Microsoft Management Console" and "Access is Denied". I can only click on Cancel to close the Properties

box
> > without making any changes.
> >
> > Any suggestions?
> >
> > John
> >
> >



 
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Pegasus \(MVP\)
Guest
Posts: n/a
 
      5th Jun 2008
I won't have access to a Win2000 PC until much later but if
I recall correctly then you may need to seize ownership of
protected keys before you can modify their security settings.


"jbclem" <(E-Mail Removed)> wrote in message
news:hmG1k.258$(E-Mail Removed)...
> Just the kind of information I was looking for, I'd forgotten how
> permissions were modified. But I've looked at the
> registry section you mentioned, and when I check under
> Security/Permissions for various Avast keys, the word Permissions
> is grayed out. I seem to recall there is a way to change this but I don't
> remember how. Can you help me with this.
>
> John
>
>
> "Pegasus (MVP)" <(E-Mail Removed)> wrote in message
> news:(E-Mail Removed)...
>>
>> "jbclem" <(E-Mail Removed)> wrote in message
>> news:qMu1k.1$u%(E-Mail Removed)...
>> > Antivirus programs usually set up services(such as updating) so that
>> > they
>> > start up when Win2000 starts up and run
>> > automatically. I always stop these from running and switch them from
>> > automatic to manual. Today I updated my Avast
>> > antivirus, and it's found a way to prevent me from changing or
>> > disabling
>> > two services that it wants at startup. In
>> > other words, it's taken control of my computer away from me. Before I
>> > uninstall this arrogant program, can someone help
>> > me figure out how to undo this.
>> >
>> > What happens is that when I go into the Microsoft Management Console,
>> > and
>> > look in the Properties for either of these
>> > services, I can change the "startup type" from automatic to manual.
>> > But
>> > when I click on Apply, or OK, a box comes up
>> > that says "Microsoft Management Console" and "Access is Denied". I can
>> > only click on Cancel to close the Properties box
>> > without making any changes.
>> >
>> > Any suggestions?
>> >
>> > John
>> >
>> >

>>
>> Services (and their startup types) are defined here:
>> HKLM\SYSTEM\CurrentControlSet\Services.
>> You might find that the Avast service has restrictive
>> permissions. Use regedt32.exe to modify them.
>> Alternatively, check the Avast FAQs.
>>
>>

>
>



 
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jbclem
Guest
Posts: n/a
 
      5th Jun 2008
I'm not sure what you mean by "seize ownership", but I checked and under one of the keys in question, I was listed on
the Owner list, but not under Permissions. I tried to add myself with "full control" permissions, checking all the
"allow" permissions, but when I tried to click on Apply or OK, a window came up that said "unable to save permission
changes on Avast Antivirus. Access is denied." I'm not allowed to change anything under this key. I can't exit this
window unless I hit ESC or undo all the changes I made.

If there's no solution I'm just going to uninstall this POS program and reinstall the earlier version.

John

"Pegasus (MVP)" <(E-Mail Removed)> wrote in message news:(E-Mail Removed)...
> I won't have access to a Win2000 PC until much later but if
> I recall correctly then you may need to seize ownership of
> protected keys before you can modify their security settings.
>
>
> "jbclem" <(E-Mail Removed)> wrote in message
> news:hmG1k.258$(E-Mail Removed)...
> > Just the kind of information I was looking for, I'd forgotten how
> > permissions were modified. But I've looked at the
> > registry section you mentioned, and when I check under
> > Security/Permissions for various Avast keys, the word Permissions
> > is grayed out. I seem to recall there is a way to change this but I don't
> > remember how. Can you help me with this.
> >
> > John
> >
> >
> > "Pegasus (MVP)" <(E-Mail Removed)> wrote in message
> > news:(E-Mail Removed)...
> >>
> >> "jbclem" <(E-Mail Removed)> wrote in message
> >> news:qMu1k.1$u%(E-Mail Removed)...
> >> > Antivirus programs usually set up services(such as updating) so that
> >> > they
> >> > start up when Win2000 starts up and run
> >> > automatically. I always stop these from running and switch them from
> >> > automatic to manual. Today I updated my Avast
> >> > antivirus, and it's found a way to prevent me from changing or
> >> > disabling
> >> > two services that it wants at startup. In
> >> > other words, it's taken control of my computer away from me. Before I
> >> > uninstall this arrogant program, can someone help
> >> > me figure out how to undo this.
> >> >
> >> > What happens is that when I go into the Microsoft Management Console,
> >> > and
> >> > look in the Properties for either of these
> >> > services, I can change the "startup type" from automatic to manual.
> >> > But
> >> > when I click on Apply, or OK, a box comes up
> >> > that says "Microsoft Management Console" and "Access is Denied". I can
> >> > only click on Cancel to close the Properties box
> >> > without making any changes.
> >> >
> >> > Any suggestions?
> >> >
> >> > John
> >> >
> >> >
> >>
> >> Services (and their startup types) are defined here:
> >> HKLM\SYSTEM\CurrentControlSet\Services.
> >> You might find that the Avast service has restrictive
> >> permissions. Use regedt32.exe to modify them.
> >> Alternatively, check the Avast FAQs.
> >>
> >>

> >
> >

>
>



 
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Pegasus \(MVP\)
Guest
Posts: n/a
 
      5th Jun 2008
Under the "Advanced" menu you can set the owner of a key,
same as you can set the owner of a folder.


"jbclem" <(E-Mail Removed)> wrote in message
news:LOO1k.469$(E-Mail Removed)...
> I'm not sure what you mean by "seize ownership", but I checked and under
> one of the keys in question, I was listed on
> the Owner list, but not under Permissions. I tried to add myself with
> "full control" permissions, checking all the
> "allow" permissions, but when I tried to click on Apply or OK, a window
> came up that said "unable to save permission
> changes on Avast Antivirus. Access is denied." I'm not allowed to change
> anything under this key. I can't exit this
> window unless I hit ESC or undo all the changes I made.
>
> If there's no solution I'm just going to uninstall this POS program and
> reinstall the earlier version.
>
> John
>
> "Pegasus (MVP)" <(E-Mail Removed)> wrote in message
> news:(E-Mail Removed)...
>> I won't have access to a Win2000 PC until much later but if
>> I recall correctly then you may need to seize ownership of
>> protected keys before you can modify their security settings.
>>
>>
>> "jbclem" <(E-Mail Removed)> wrote in message
>> news:hmG1k.258$(E-Mail Removed)...
>> > Just the kind of information I was looking for, I'd forgotten how
>> > permissions were modified. But I've looked at the
>> > registry section you mentioned, and when I check under
>> > Security/Permissions for various Avast keys, the word Permissions
>> > is grayed out. I seem to recall there is a way to change this but I
>> > don't
>> > remember how. Can you help me with this.
>> >
>> > John
>> >
>> >
>> > "Pegasus (MVP)" <(E-Mail Removed)> wrote in message
>> > news:(E-Mail Removed)...
>> >>
>> >> "jbclem" <(E-Mail Removed)> wrote in message
>> >> news:qMu1k.1$u%(E-Mail Removed)...
>> >> > Antivirus programs usually set up services(such as updating) so that
>> >> > they
>> >> > start up when Win2000 starts up and run
>> >> > automatically. I always stop these from running and switch them
>> >> > from
>> >> > automatic to manual. Today I updated my Avast
>> >> > antivirus, and it's found a way to prevent me from changing or
>> >> > disabling
>> >> > two services that it wants at startup. In
>> >> > other words, it's taken control of my computer away from me. Before
>> >> > I
>> >> > uninstall this arrogant program, can someone help
>> >> > me figure out how to undo this.
>> >> >
>> >> > What happens is that when I go into the Microsoft Management
>> >> > Console,
>> >> > and
>> >> > look in the Properties for either of these
>> >> > services, I can change the "startup type" from automatic to manual.
>> >> > But
>> >> > when I click on Apply, or OK, a box comes up
>> >> > that says "Microsoft Management Console" and "Access is Denied". I
>> >> > can
>> >> > only click on Cancel to close the Properties box
>> >> > without making any changes.
>> >> >
>> >> > Any suggestions?
>> >> >
>> >> > John
>> >> >
>> >> >
>> >>
>> >> Services (and their startup types) are defined here:
>> >> HKLM\SYSTEM\CurrentControlSet\Services.
>> >> You might find that the Avast service has restrictive
>> >> permissions. Use regedt32.exe to modify them.
>> >> Alternatively, check the Avast FAQs.
>> >>
>> >>
>> >
>> >

>>
>>

>
>



 
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New Member
Join Date: Apr 2011
Posts: 1
 
      3rd Apr 2011
hello there what it is when i try and go into a application then a box pops up and and gives me a choice of programs to start can anyone help me and tell how i can fix this please
 
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