Barbara --
You may have some "spyware" installed on your computer.
Visit
http://spybot.eon.net.au/index.php?lang=en&page=start
and download the Spybot utility program and then run it.
How to uninstall Norton AntiVirus by using the Rnav2003.exe removal utility
http://service1.symantec.com/SUPPORT...01092114452606
Use the above utility to remove all traces of a previous version of Norton AntiVirus,
reboot and begin the re-installation of Norton 2002 or 2003 AntiVirus.
--
Nicholas
----------------------------------------------------------------------------------
"Barbara Morgan" <(E-Mail Removed)> wrote in message:
news:09cf01c36024$b9c1a270$(E-Mail Removed)...
| I have been having trouble with my updating my Norton's
| Antivirus: I tried to update Norton's and began to receive
| an error message that said:
| n-CASE Alert
| The system has detected that a third-party application has
| removed n-CASE, possibly w/o your consent. This may cause
| some programs not to run as expected. Please choose an
| option below.
| Options:
| R-install n-CASE so that your programs will run as
| expected. Requires internet connectivity.
| Leave n-CASE un0installed, and clean-up any n-CASE files
| or settings that remain.
| Remind me later.
|
| I clicked on the button to reinstall n-CASE and now I'm
| getting a message that Norton's Antivirus couldn't install
| because of a corrupt file.
| I also found the following entry in my 'System
| Information/Software Environment/Windows Error Reporting':
| 8/11/2003 7:58 AM Application Error Faulting
| application msbb.exe, version 4.2.0.0, faulting module
| unknown, version 0.0.0.0, fault address
| 0x00040005.

|
| Is there any advice you can give me to find a solution to
| my problem? I really need the security afforded by
| Norton's but since the n-CASE has been replaced and
| Norton's still can't be operated I need HELP!
|
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