"0E6-NIGHTMARE" <0E6-(E-Mail Removed)> wrote in message
news:5A76B3BD-6727-41AB-82DC-(E-Mail Removed)...
> I am experiencing an Icon which has embedded itself in my system tray
(next
> to the clock) announcing several times per minute via an oft repeated
"SYSTEM
> ALERT" a 'need' to click onto it on order to remove a virus. So doing
> conmnects to a website www.virprotect.com . No removal tool or option is
> provided. Nor do they respond to repeated emails requesting information
for
> removal.
> It appears this SYSTEM ALERT has embedded itself on my C drive in three
> areas from which I cannot remove it manually. They are C:\Program
Files\Virus
> Protect 3.8 and also C:\Documents & Settings\All Users\Desktop also also
> within its Start Menu.
>
> Please let me know how I can remove this junk. The SYSTEM ALERT icon keeps
> popping up from my system tray several times per minute during which it
> blocks use of the curser until addressed (as it just did while typing
this).
> Any help you can provide in removing this SYSTEM ALERT icon in my system
tray
> along with all components related to it on my hard drive is very much
> appreciated. Thanks....
>
> (E-Mail Removed)
>
>
> "SinY" wrote:
>
> > The MS Antispyware Icon in the system tray appears when a scan is done
even
> > though the General settings to hide the icon is set. The only way to
hide it,
> > is to either shutdown MSA and restart it or reboot the system. Has
anyone
> > notice this?

Try superantispyware:
http://www.superantispyware.com/

It worked for the same problem here:
http://www.rbgrn.net/blog/2007/08/ho...o-malware.html

Bob Vanderveen

I believe you have some serious issue of malware in your system and well
it's not the regular one, I've dealt with one like this few days ago took me
1 hour to remove give or take ,

do contact 866 727 2338 ( Microsoft Security ) for a direct assistance with
this concern for US/CANADA and for else where reply back here for other
alternatives.


"0E6-NIGHTMARE" <0E6-(E-Mail Removed)> wrote in message
news:5A76B3BD-6727-41AB-82DC-(E-Mail Removed)...
>I am experiencing an Icon which has embedded itself in my system tray (next
> to the clock) announcing several times per minute via an oft repeated
> "SYSTEM
> ALERT" a 'need' to click onto it on order to remove a virus. So doing
> conmnects to a website www.virprotect.com . No removal tool or option is
> provided. Nor do they respond to repeated emails requesting information
> for
> removal.
> It appears this SYSTEM ALERT has embedded itself on my C drive in three
> areas from which I cannot remove it manually. They are C:\Program
> Files\Virus
> Protect 3.8 and also C:\Documents & Settings\All Users\Desktop also also
> within its Start Menu.
>
> Please let me know how I can remove this junk. The SYSTEM ALERT icon keeps
> popping up from my system tray several times per minute during which it
> blocks use of the curser until addressed (as it just did while typing
> this).
> Any help you can provide in removing this SYSTEM ALERT icon in my system
> tray
> along with all components related to it on my hard drive is very much
> appreciated. Thanks....
>
> (E-Mail Removed)
>
>
> "SinY" wrote:
>
>> The MS Antispyware Icon in the system tray appears when a scan is done
>> even
>> though the General settings to hide the icon is set. The only way to hide
>> it,
>> is to either shutdown MSA and restart it or reboot the system. Has anyone
>> notice this?

Thanks, Milo--excellent advice!

"Milo (MSPSS)" <V-(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
>I believe you have some serious issue of malware in your system and well
>it's not the regular one, I've dealt with one like this few days ago took
>me 1 hour to remove give or take ,
>
> do contact 866 727 2338 ( Microsoft Security ) for a direct assistance
> with this concern for US/CANADA and for else where reply back here for
> other alternatives.
>
>
> "0E6-NIGHTMARE" <0E6-(E-Mail Removed)> wrote in message
> news:5A76B3BD-6727-41AB-82DC-(E-Mail Removed)...
>>I am experiencing an Icon which has embedded itself in my system tray
>>(next
>> to the clock) announcing several times per minute via an oft repeated
>> "SYSTEM
>> ALERT" a 'need' to click onto it on order to remove a virus. So doing
>> conmnects to a website www.virprotect.com . No removal tool or option is
>> provided. Nor do they respond to repeated emails requesting information
>> for
>> removal.
>> It appears this SYSTEM ALERT has embedded itself on my C drive in three
>> areas from which I cannot remove it manually. They are C:\Program
>> Files\Virus
>> Protect 3.8 and also C:\Documents & Settings\All Users\Desktop also also
>> within its Start Menu.
>>
>> Please let me know how I can remove this junk. The SYSTEM ALERT icon
>> keeps
>> popping up from my system tray several times per minute during which it
>> blocks use of the curser until addressed (as it just did while typing
>> this).
>> Any help you can provide in removing this SYSTEM ALERT icon in my system
>> tray
>> along with all components related to it on my hard drive is very much
>> appreciated. Thanks....
>>
>> (E-Mail Removed)
>>
>>
>> "SinY" wrote:
>>
>>> The MS Antispyware Icon in the system tray appears when a scan is done
>>> even
>>> though the General settings to hide the icon is set. The only way to
>>> hide it,
>>> is to either shutdown MSA and restart it or reboot the system. Has
>>> anyone
>>> notice this?
>

Milo and Bill;

I keep sending users to PC SAFETY, when they seem clueless and after
they've exhausted some of the generalized AV & AS utilities. But, never
having been to Microsoft Security myself, I'd like to know what kind of
processes they can expect.

For instance do they use something like VNC for remote access, and then
what... a HijackThis type of analysis? How much user involvement is
required, or do they just watch while the technician does his thing?
Thanks for any of your experience.

--

Regards, Dave


Milo (MSPSS) wrote:
> I believe you have some serious issue of malware in your system and well
> it's not the regular one, I've dealt with one like this few days ago took
> me
> 1 hour to remove give or take ,
>
> do contact 866 727 2338 ( Microsoft Security ) for a direct assistance
> with
> this concern for US/CANADA and for else where reply back here for other
> alternatives.
>
>
> "0E6-NIGHTMARE" <0E6-(E-Mail Removed)> wrote in
> message
> news:5A76B3BD-6727-41AB-82DC-(E-Mail Removed)...
>> I am experiencing an Icon which has embedded itself in my system tray
>> (next
>> to the clock) announcing several times per minute via an oft repeated
>> "SYSTEM
>> ALERT" a 'need' to click onto it on order to remove a virus. So doing
>> conmnects to a website www.virprotect.com . No removal tool or option is
>> provided. Nor do they respond to repeated emails requesting information
>> for
>> removal.
>> It appears this SYSTEM ALERT has embedded itself on my C drive in three
>> areas from which I cannot remove it manually. They are C:\Program
>> Files\Virus
>> Protect 3.8 and also C:\Documents & Settings\All Users\Desktop also also
>> within its Start Menu.
>>
>> Please let me know how I can remove this junk. The SYSTEM ALERT icon
>> keeps
>> popping up from my system tray several times per minute during which it
>> blocks use of the curser until addressed (as it just did while typing
>> this).
>> Any help you can provide in removing this SYSTEM ALERT icon in my system
>> tray
>> along with all components related to it on my hard drive is very much
>> appreciated. Thanks....
>>
>> (E-Mail Removed)
>>
>>
>> "SinY" wrote:
>>
>>> The MS Antispyware Icon in the system tray appears when a scan is done
>>> even
>>> though the General settings to hide the icon is set. The only way to
>>> hide
>>> it,
>>> is to either shutdown MSA and restart it or reboot the system. Has
>>> anyone
>>> notice this?

They do have such equivalent technology as you have indicated but on worst
case scenario that the system is not online or cannot go online due to some
reason the support group will go with you by voice troubleshooting ( 100%
user involvement ) over the phone to reach resolution to the concern stated
to the point they have exhausted every means possible in assisting you and
point you to the proper direction to resolve your concerns.

"Dave M" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> Milo and Bill;
>
> I keep sending users to PC SAFETY, when they seem clueless and after
> they've exhausted some of the generalized AV & AS utilities. But, never
> having been to Microsoft Security myself, I'd like to know what kind of
> processes they can expect.
>
> For instance do they use something like VNC for remote access, and then
> what... a HijackThis type of analysis? How much user involvement is
> required, or do they just watch while the technician does his thing?
> Thanks for any of your experience.
>
> --
>
> Regards, Dave
>
>
> Milo (MSPSS) wrote:
>> I believe you have some serious issue of malware in your system and well
>> it's not the regular one, I've dealt with one like this few days ago took
>> me
>> 1 hour to remove give or take ,
>>
>> do contact 866 727 2338 ( Microsoft Security ) for a direct assistance
>> with
>> this concern for US/CANADA and for else where reply back here for other
>> alternatives.
>>
>>
>> "0E6-NIGHTMARE" <0E6-(E-Mail Removed)> wrote in
>> message
>> news:5A76B3BD-6727-41AB-82DC-(E-Mail Removed)...
>>> I am experiencing an Icon which has embedded itself in my system tray
>>> (next
>>> to the clock) announcing several times per minute via an oft repeated
>>> "SYSTEM
>>> ALERT" a 'need' to click onto it on order to remove a virus. So doing
>>> conmnects to a website www.virprotect.com . No removal tool or option is
>>> provided. Nor do they respond to repeated emails requesting information
>>> for
>>> removal.
>>> It appears this SYSTEM ALERT has embedded itself on my C drive in three
>>> areas from which I cannot remove it manually. They are C:\Program
>>> Files\Virus
>>> Protect 3.8 and also C:\Documents & Settings\All Users\Desktop also also
>>> within its Start Menu.
>>>
>>> Please let me know how I can remove this junk. The SYSTEM ALERT icon
>>> keeps
>>> popping up from my system tray several times per minute during which it
>>> blocks use of the curser until addressed (as it just did while typing
>>> this).
>>> Any help you can provide in removing this SYSTEM ALERT icon in my system
>>> tray
>>> along with all components related to it on my hard drive is very much
>>> appreciated. Thanks....
>>>
>>> (E-Mail Removed)
>>>
>>>
>>> "SinY" wrote:
>>>
>>>> The MS Antispyware Icon in the system tray appears when a scan is done
>>>> even
>>>> though the General settings to hide the icon is set. The only way to
>>>> hide
>>>> it,
>>>> is to either shutdown MSA and restart it or reboot the system. Has
>>>> anyone
>>>> notice this?
>
>

Thanks, Milo, both for your answer as well as your participation in
security forums all over the web... it's appreciated.

--

Regards, Dave


Milo (MSPSS) wrote:
> They do have such equivalent technology as you have indicated but on
> worst
> case scenario that the system is not online or cannot go online due to
> some
> reason the support group will go with you by voice troubleshooting ( 100%
> user involvement ) over the phone to reach resolution to the concern
> stated
> to the point they have exhausted every means possible in assisting you
> and
> point you to the proper direction to resolve your concerns.
>
> "Dave M" <(E-Mail Removed)> wrote in message
> news:(E-Mail Removed)...
>> Milo and Bill;
>>
>> I keep sending users to PC SAFETY, when they seem clueless and after
>> they've exhausted some of the generalized AV & AS utilities. But, never
>> having been to Microsoft Security myself, I'd like to know what kind of
>> processes they can expect.
>>
>> For instance do they use something like VNC for remote access, and then
>> what... a HijackThis type of analysis? How much user involvement is
>> required, or do they just watch while the technician does his thing?
>> Thanks for any of your experience.
>>
>> --
>>
>> Regards, Dave
>>
>>
>> Milo (MSPSS) wrote:
>>> I believe you have some serious issue of malware in your system and
>>> well
>>> it's not the regular one, I've dealt with one like this few days ago
>>> took
>>> me
>>> 1 hour to remove give or take ,
>>>
>>> do contact 866 727 2338 ( Microsoft Security ) for a direct assistance
>>> with
>>> this concern for US/CANADA and for else where reply back here for other
>>> alternatives.
>>>
>>>
>>> "0E6-NIGHTMARE" <0E6-(E-Mail Removed)> wrote in
>>> message
>>> news:5A76B3BD-6727-41AB-82DC-(E-Mail Removed)...
>>>> I am experiencing an Icon which has embedded itself in my system tray
>>>> (next
>>>> to the clock) announcing several times per minute via an oft repeated
>>>> "SYSTEM
>>>> ALERT" a 'need' to click onto it on order to remove a virus. So doing
>>>> conmnects to a website www.virprotect.com . No removal tool or option
>>>> is
>>>> provided. Nor do they respond to repeated emails requesting
>>>> information
>>>> for
>>>> removal.
>>>> It appears this SYSTEM ALERT has embedded itself on my C drive in
>>>> three
>>>> areas from which I cannot remove it manually. They are C:\Program
>>>> Files\Virus
>>>> Protect 3.8 and also C:\Documents & Settings\All Users\Desktop also
>>>> also
>>>> within its Start Menu.
>>>>
>>>> Please let me know how I can remove this junk. The SYSTEM ALERT icon
>>>> keeps
>>>> popping up from my system tray several times per minute during which
>>>> it
>>>> blocks use of the curser until addressed (as it just did while typing
>>>> this).
>>>> Any help you can provide in removing this SYSTEM ALERT icon in my
>>>> system
>>>> tray
>>>> along with all components related to it on my hard drive is very much
>>>> appreciated. Thanks....
>>>>
>>>> (E-Mail Removed)
>>>>
>>>>
>>>> "SinY" wrote:
>>>>
>>>>> The MS Antispyware Icon in the system tray appears when a scan is
>>>>> done
>>>>> even
>>>>> though the General settings to hide the icon is set. The only way to
>>>>> hide
>>>>> it,
>>>>> is to either shutdown MSA and restart it or reboot the system. Has
>>>>> anyone
>>>>> notice this?