PC Review


Reply
Thread Tools Rate Thread

Antispyware Beta 1; vs expired 12/31/05 couldn't install new vs

 
 
=?Utf-8?B?TmVlZHMgaGVscCBpbiBMQQ==?=
Guest
Posts: n/a
 
      22nd Jan 2006
I tried to download AntiSpyware Beta 1 and at install point told that the vs
expired 12/31/05 and to contact Microsoft for new version. Tech service
tried to assist but was unable to install newer version; same message
received. Referred me to newsgroup for assist. Can anyone help a person not
very technical resolve this?
I am running Windows XP.
 
Reply With Quote
 
 
 
 
Tom Emmelot
Guest
Posts: n/a
 
      22nd Jan 2006
Hello,

From Bill Sanderson:

You need to dig into the settings for your locale, in control panel. In
addition to making sure date and time are correct, within the Locale
settings are two drop down controls--for Short date format and Long date
format. Reset those to the very first choice in both cases.

I can't guarantee that this will work for all language versions and
locales,
but it has worked for nearly everyone so far.

Regards >*< TOM >*<

Needs help in LA schreef:
> I tried to download AntiSpyware Beta 1 and at install point told that the vs
> expired 12/31/05 and to contact Microsoft for new version. Tech service
> tried to assist but was unable to install newer version; same message
> received. Referred me to newsgroup for assist. Can anyone help a person not
> very technical resolve this?
> I am running Windows XP.

 
Reply With Quote
 
Bill Sanderson
Guest
Posts: n/a
 
      22nd Jan 2006
I think we can get this fixed for you:

1) open Windows Explorer--right-click Start, and choose Explore.

Navigate to \program files\Microsoft Antispyware--i.e. the folder in which
Microsoft Antispyware was installed--for many, this will be C:\Program
Files, Microsoft Antispyware.

In this folder, double click on: \program files\microsoft
antispyware\gcasSWUpdater.exe

Look for an icon which looks like a satellite dish.

This should, perhaps after a pause--initiate a popup from Microsoft
Antispyware offering you an auto-download of an updated version. Accept
this offer, and allow the update to install.

This has worked for most users--please try it. And let us know whether it
works--if it does not, there's an alternative.

--

"Needs help in LA" <Needs help in (E-Mail Removed)> wrote in
message news:4139C342-B429-451E-827D-(E-Mail Removed)...
>I tried to download AntiSpyware Beta 1 and at install point told that the
>vs
> expired 12/31/05 and to contact Microsoft for new version. Tech service
> tried to assist but was unable to install newer version; same message
> received. Referred me to newsgroup for assist. Can anyone help a person
> not
> very technical resolve this?
> I am running Windows XP.



 
Reply With Quote
 
=?Utf-8?B?TG9zdCBpbiBWYW5jb3V2ZXI=?=
Guest
Posts: n/a
 
      23rd Jan 2006
I tried to run the gcasSWUpdater icon, but after i double click it nothing
happens. Is there another way to get to the updated version??
 
Reply With Quote
 
Bill Sanderson
Guest
Posts: n/a
 
      23rd Jan 2006
There won't be any directly visible response. However, that action, for
most people, seems to trigger the offer of an autoupdate.

Here's an alternative. One theory about the problem with updating is that a
file in the installation folder isn't being properly updated and thus the
"still expired." message.

1) uninstall Microsoft Antispyware.

2) delete \program files\microsoft antispyware and all subfolders.
You will lose access to any quarantined items, history, and custom settings.

3) reinstall Microsoft Antispyware from your current download, taking care
to be logged in as the administrator who will most frequently use it.

Other alternative suggestions that work for some, but not all, are to
download from an alternative source--MajorGeeks has worked for a number of
people.

--

"Lost in Vancouver" <Lost in (E-Mail Removed)> wrote in
message news:F656C28F-6267-4BDF-8649-(E-Mail Removed)...
>I tried to run the gcasSWUpdater icon, but after i double click it nothing
> happens. Is there another way to get to the updated version??



 
Reply With Quote
 
=?Utf-8?B?Q0ZMWVI=?=
Guest
Posts: n/a
 
      28th Jan 2006
Bill -
Just a quick note of thanks . . . your solution worked for me. I tried
several times to get my MSAS updated after it expired on 12/31. I thought my
problems were because I forgot to remove it before I downloaded the update.
Then I tried several times to remove, then download, install the update w/o
success.

Finally, I went to CompUSA and bought SpySweeper. Then today I found your
post and tried it, and it worked. Thanks (do you work for Microsoft, or just
an Good Samaritan)

Anyway, I was wondering if "Lost in Vancouver" didn't get the update, by
double clicking if he didn't have his defaults set to open an executable by
double clicking. Maybe if he right clicked, then selected OPEN, if that
might work. Also, if he was using "dial-up", it would probably help if he
was on-line at the time.

Anyway, thx again
-Jim


"Bill Sanderson" wrote:

> I think we can get this fixed for you:
>
> 1) open Windows Explorer--right-click Start, and choose Explore.
>
> Navigate to \program files\Microsoft Antispyware--i.e. the folder in which
> Microsoft Antispyware was installed--for many, this will be C:\Program
> Files, Microsoft Antispyware.
>
> In this folder, double click on: \program files\microsoft
> antispyware\gcasSWUpdater.exe
>
> Look for an icon which looks like a satellite dish.
>
> This should, perhaps after a pause--initiate a popup from Microsoft
> Antispyware offering you an auto-download of an updated version. Accept
> this offer, and allow the update to install.
>
> This has worked for most users--please try it. And let us know whether it
> works--if it does not, there's an alternative.
>
> --
>
> "Needs help in LA" <Needs help in (E-Mail Removed)> wrote in
> message news:4139C342-B429-451E-827D-(E-Mail Removed)...
> >I tried to download AntiSpyware Beta 1 and at install point told that the
> >vs
> > expired 12/31/05 and to contact Microsoft for new version. Tech service
> > tried to assist but was unable to install newer version; same message
> > received. Referred me to newsgroup for assist. Can anyone help a person
> > not
> > very technical resolve this?
> > I am running Windows XP.

>
>
>

 
Reply With Quote
 
Bill Sanderson
Guest
Posts: n/a
 
      29th Jan 2006
The download should simply upgrade what's in place--there's no need to
remove it or shut it down before downloading.

Glad the workaround did finally function for you.

I'm just a volunteer--Microsoft does recognize some of us with the MVP
award--but we're here because we've gotten valuable help in these groups
ourselves, and enjoy the interaction.

--

"CFLYR" <(E-Mail Removed)> wrote in message
news:825F2179-0A09-4593-9A9B-(E-Mail Removed)...
> Bill -
> Just a quick note of thanks . . . your solution worked for me. I tried
> several times to get my MSAS updated after it expired on 12/31. I thought
> my
> problems were because I forgot to remove it before I downloaded the
> update.
> Then I tried several times to remove, then download, install the update
> w/o
> success.
>
> Finally, I went to CompUSA and bought SpySweeper. Then today I found your
> post and tried it, and it worked. Thanks (do you work for Microsoft, or
> just
> an Good Samaritan)
>
> Anyway, I was wondering if "Lost in Vancouver" didn't get the update, by
> double clicking if he didn't have his defaults set to open an executable
> by
> double clicking. Maybe if he right clicked, then selected OPEN, if that
> might work. Also, if he was using "dial-up", it would probably help if he
> was on-line at the time.
>
> Anyway, thx again
> -Jim
>
>
> "Bill Sanderson" wrote:
>
>> I think we can get this fixed for you:
>>
>> 1) open Windows Explorer--right-click Start, and choose Explore.
>>
>> Navigate to \program files\Microsoft Antispyware--i.e. the folder in
>> which
>> Microsoft Antispyware was installed--for many, this will be C:\Program
>> Files, Microsoft Antispyware.
>>
>> In this folder, double click on: \program files\microsoft
>> antispyware\gcasSWUpdater.exe
>>
>> Look for an icon which looks like a satellite dish.
>>
>> This should, perhaps after a pause--initiate a popup from Microsoft
>> Antispyware offering you an auto-download of an updated version. Accept
>> this offer, and allow the update to install.
>>
>> This has worked for most users--please try it. And let us know whether
>> it
>> works--if it does not, there's an alternative.
>>
>> --
>>
>> "Needs help in LA" <Needs help in (E-Mail Removed)> wrote in
>> message news:4139C342-B429-451E-827D-(E-Mail Removed)...
>> >I tried to download AntiSpyware Beta 1 and at install point told that
>> >the
>> >vs
>> > expired 12/31/05 and to contact Microsoft for new version. Tech
>> > service
>> > tried to assist but was unable to install newer version; same message
>> > received. Referred me to newsgroup for assist. Can anyone help a person
>> > not
>> > very technical resolve this?
>> > I am running Windows XP.

>>
>>
>>



 
Reply With Quote
 
 
 
Reply

Thread Tools
Rate This Thread
Rate This Thread:

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
trying to install Windows AntiSpyware (Beta) =?Utf-8?B?U2hhbmU=?= Anti-Spyware Installation 11 14th Apr 2006 10:43 PM
Install of Micro soft antispyware beta Carl Rockhill Anti-Spyware Installation 1 16th Aug 2005 10:31 PM
Microsoft Antispyware Beta install problem Giovanni Anti-Spyware Installation 0 21st Jul 2005 03:33 AM
Remote Desktop connect fails after install MS AntiSpyware (beta) george Windows XP Work Remotely 4 24th Feb 2005 06:00 PM
Can't Install Software--New Windows AntiSpyware beta 1 =?Utf-8?B?R3JhdGVmdWxKbw==?= Windows XP Help 5 8th Feb 2005 08:37 PM


Features
 

Advertising
 

Newsgroups
 


All times are GMT +1. The time now is 01:39 PM.