Overall, I believe this program to be a great resource.
I've tried many spyware programs, and this one seems to
offer the best overall protection. However, it is a
disadvantage to be without any company support.

There is only one feature that is not working on this
spyware program: Under the Advanced Tab, Start up program
details, there is an hypertext link option to
select "learn more about this program". When I click on
this option, a window pops up (entitled: start up
application details) and always has the message, "The
requested information is not currently available".

All of the other features and hyperlinks seem to work well.

Has anyone found a solution to this problem?

I am seeing the same thing. I think it must be a hook
programmed into the application to allow the Microsoft
technical writers someplace to add the watered down drival
they call `help` Someday.