Hi All,

Been running this SW for a few months with no issue, then
last night it all went bad.

I had to reboot my laptop after getting several popups
indicating that "Microsoft AntiSpyware has encountered a
problem and needs to close. We are sorry for the
inconvenience." So I sent the error report and rebooted.

Upon reboot, XP did a disk integrity check and fixed lots
of issues. YIkes!

So I logged in and reverted to a restore point earlier in
the day. Same problem. I uninstalled and reinstalled,
Same problem.

Interestingly, I had similar problems with other apps,
Spybot S&D, firefox. Reinstalling those apps fixed the
problem however.

Any ideas? Thanks... Peter

I've presently got a VPC running Windows 2000 which exhibits a similar
issue.

I did find one odd thing, though: The system tray icon does in fact run on
this machine. Either trying to open the UI from the menus, or by
right-clicking the icon causes the crash. However, if I initiate a scan,
and then halt the scan, I can use the program normally in some limited
testing I did yesterday.

--
FAQ for Microsoft Antispyware:
http://www.geocities.com/marfer_mvp/FAQ_MSantispy.htm

"Peter" <(E-Mail Removed)> wrote in message
news:0cc301c52ef4$8c82fde0$(E-Mail Removed)...
> Hi All,
>
> Been running this SW for a few months with no issue, then
> last night it all went bad.
>
> I had to reboot my laptop after getting several popups
> indicating that "Microsoft AntiSpyware has encountered a
> problem and needs to close. We are sorry for the
> inconvenience." So I sent the error report and rebooted.
>
> Upon reboot, XP did a disk integrity check and fixed lots
> of issues. YIkes!
>
> So I logged in and reverted to a restore point earlier in
> the day. Same problem. I uninstalled and reinstalled,
> Same problem.
>
> Interestingly, I had similar problems with other apps,
> Spybot S&D, firefox. Reinstalling those apps fixed the
> problem however.
>
> Any ideas? Thanks... Peter

Not in my system tray... :-(

>-----Original Message-----
>I've presently got a VPC running Windows 2000 which
exhibits a similar
>issue.
>
>I did find one odd thing, though: The system tray icon
does in fact run on
>this machine. Either trying to open the UI from the
menus, or by
>right-clicking the icon causes the crash. However, if I
initiate a scan,
>and then halt the scan, I can use the program normally in
some limited
>testing I did yesterday.
>
>--
>FAQ for Microsoft Antispyware:
>http://www.geocities.com/marfer_mvp/FAQ_MSantispy.htm
>
>"Peter" <(E-Mail Removed)> wrote in
message
>news:0cc301c52ef4$8c82fde0$(E-Mail Removed)...
>> Hi All,
>>
>> Been running this SW for a few months with no issue, then
>> last night it all went bad.
>>
>> I had to reboot my laptop after getting several popups
>> indicating that "Microsoft AntiSpyware has encountered a
>> problem and needs to close. We are sorry for the
>> inconvenience." So I sent the error report and rebooted.
>>
>> Upon reboot, XP did a disk integrity check and fixed lots
>> of issues. YIkes!
>>
>> So I logged in and reverted to a restore point earlier in
>> the day. Same problem. I uninstalled and reinstalled,
>> Same problem.
>>
>> Interestingly, I had similar problems with other apps,
>> Spybot S&D, firefox. Reinstalling those apps fixed the
>> problem however.
>>
>> Any ideas? Thanks... Peter
>
>
>.
>

You might take a look at what code the install puts in \system32.

I think gc*.* covers much of it, but to really find out you need to expand
the download with the /a switch by installing to a dummy location, and look
at the various subdirectories to see what is supposed to go where--at least
that's my amateur approach to it. Deleting all the related stuff ought to
allow for a clean installation.

At this point, I don't have a handle on whether Registry information is a
problem--I've completely ignored what Microsoft Antispyware puts in the
registry--but then again, I mostly have completely trouble-free installs.
So I don't have an opinion about whether clearing out registry entries is
wise or not--I generally try to avoid messing with the registry unless
there's no other way to fix an issue.


--
FAQ for Microsoft Antispyware:
http://www.geocities.com/marfer_mvp/FAQ_MSantispy.htm

"Peter" <(E-Mail Removed)> wrote in message
news:0e0d01c52f09$19840220$(E-Mail Removed)...
> Not in my system tray... :-(
>
>>-----Original Message-----
>>I've presently got a VPC running Windows 2000 which
> exhibits a similar
>>issue.
>>
>>I did find one odd thing, though: The system tray icon
> does in fact run on
>>this machine. Either trying to open the UI from the
> menus, or by
>>right-clicking the icon causes the crash. However, if I
> initiate a scan,
>>and then halt the scan, I can use the program normally in
> some limited
>>testing I did yesterday.
>>
>>--
>>FAQ for Microsoft Antispyware:
>>http://www.geocities.com/marfer_mvp/FAQ_MSantispy.htm
>>
>>"Peter" <(E-Mail Removed)> wrote in
> message
>>news:0cc301c52ef4$8c82fde0$(E-Mail Removed)...
>>> Hi All,
>>>
>>> Been running this SW for a few months with no issue, then
>>> last night it all went bad.
>>>
>>> I had to reboot my laptop after getting several popups
>>> indicating that "Microsoft AntiSpyware has encountered a
>>> problem and needs to close. We are sorry for the
>>> inconvenience." So I sent the error report and rebooted.
>>>
>>> Upon reboot, XP did a disk integrity check and fixed lots
>>> of issues. YIkes!
>>>
>>> So I logged in and reverted to a restore point earlier in
>>> the day. Same problem. I uninstalled and reinstalled,
>>> Same problem.
>>>
>>> Interestingly, I had similar problems with other apps,
>>> Spybot S&D, firefox. Reinstalling those apps fixed the
>>> problem however.
>>>
>>> Any ideas? Thanks... Peter
>>
>>
>>.
>>