PC Review


Reply
Thread Tools Rate Thread

Anti-spyware and HP Scanner - issues

 
 
Lou Guay
Guest
Posts: n/a
 
      21st Mar 2005
Is anyone else having problems running a scanner with
the Anit-spyware installed? Windows XP on an HP Pavilion
HPA635W - my HP SCanjet 5300 C ran fine until I installed
Microsoft anti-spyware. When running the scanner program
hangs, sometimes freezes the system.

Scanner drivers are current.

Problem disappears upon removal of anti-spyware program
(successful scan with 15 other applications running)
 
Reply With Quote
 
 
 
 
Jan
Guest
Posts: n/a
 
      22nd Mar 2005

>-----Original Message-----
>Is anyone else having problems running a scanner with
>the Anit-spyware installed? Windows XP on an HP

Pavilion
>HPA635W - my HP SCanjet 5300 C ran fine until I

installed
>Microsoft anti-spyware. When running the scanner

program
>hangs, sometimes freezes the system.
>
>Scanner drivers are current.
>
>Problem disappears upon removal of anti-spyware program
>(successful scan with 15 other applications running)
>.
>


Yes a friend of me asked to come along, because his
system had a boot time of more than 15 minutes. I
investigate his computer. it was a pentium III 450 mhz
262 mb memory. HP scanner software 5300 series installed
and also
hp officejet 6110 all in one, after de-installation of
the anti-spyware beta1 the system was booting normally
(about 40 seconds).
the anti spyware services are interfering with the HP
services during the bootup process. I know it is a beta
but a more proper behaviour of the beta1 makes it
possible to have the anti-spyware beta1 installed.
So microsoft make a beta2 available otherwise many people
will stop testing your spyware.
 
Reply With Quote
 
Steve Dodson [MSFT]
Guest
Posts: n/a
 
      22nd Mar 2005
I will look into this tomorrow morning. In the meantime, please reply back
with the driver details and versions in use.

--
-steve

Steve Dodson [MSFT]
MCSE, CISSP
PSS Security

--

This posting is provided "AS IS" with no warranties, and confers no rights.
Use of included script samples are subject to the terms specified at
http://www.microsoft.com/info/cpyright.htm

Note: For the benefit of the community-at-large, all responses to this
message are best directed to the newsgroup/thread from which they
originated.
"Jan" <(E-Mail Removed)> wrote in message
news:24a001c52e76$5cdfda00$(E-Mail Removed)...
>
>>-----Original Message-----
>>Is anyone else having problems running a scanner with
>>the Anit-spyware installed? Windows XP on an HP

> Pavilion
>>HPA635W - my HP SCanjet 5300 C ran fine until I

> installed
>>Microsoft anti-spyware. When running the scanner

> program
>>hangs, sometimes freezes the system.
>>
>>Scanner drivers are current.
>>
>>Problem disappears upon removal of anti-spyware program
>>(successful scan with 15 other applications running)
>>.
>>

>
> Yes a friend of me asked to come along, because his
> system had a boot time of more than 15 minutes. I
> investigate his computer. it was a pentium III 450 mhz
> 262 mb memory. HP scanner software 5300 series installed
> and also
> hp officejet 6110 all in one, after de-installation of
> the anti-spyware beta1 the system was booting normally
> (about 40 seconds).
> the anti spyware services are interfering with the HP
> services during the bootup process. I know it is a beta
> but a more proper behaviour of the beta1 makes it
> possible to have the anti-spyware beta1 installed.
> So microsoft make a beta2 available otherwise many people
> will stop testing your spyware.



 
Reply With Quote
 
Jan
Guest
Posts: n/a
 
      23rd Mar 2005
I can tell you that i have tried to keep the Beta1 running
on the computer of my friend by using the latest HP
drivers available for the Scanjet and officejet all in
one products earlier mentioned. I did this by using the
HP weboption to check for automatic updates. The latest
drivers of HP didn't solve the problem. It was a pitty to
de-install the beta1 because it has the potential to be a
great anti-spyware weapon because it scans lightning fast.


>-----Original Message-----
>I will look into this tomorrow morning. In the meantime,

please reply back
>with the driver details and versions in use.
>
>--
>-steve
>
>Steve Dodson [MSFT]
>MCSE, CISSP
>PSS Security
>
>--
>
>This posting is provided "AS IS" with no warranties, and

confers no rights.
>Use of included script samples are subject to the terms

specified at
>http://www.microsoft.com/info/cpyright.htm
>
>Note: For the benefit of the community-at-large, all

responses to this
>message are best directed to the newsgroup/thread from

which they
>originated.
>"Jan" <(E-Mail Removed)> wrote in

message
>news:24a001c52e76$5cdfda00$(E-Mail Removed)...
>>
>>>-----Original Message-----
>>>Is anyone else having problems running a scanner with
>>>the Anit-spyware installed? Windows XP on an HP

>> Pavilion
>>>HPA635W - my HP SCanjet 5300 C ran fine until I

>> installed
>>>Microsoft anti-spyware. When running the scanner

>> program
>>>hangs, sometimes freezes the system.
>>>
>>>Scanner drivers are current.
>>>
>>>Problem disappears upon removal of anti-spyware program
>>>(successful scan with 15 other applications running)
>>>.
>>>

>>
>> Yes a friend of me asked to come along, because his
>> system had a boot time of more than 15 minutes. I
>> investigate his computer. it was a pentium III 450 mhz
>> 262 mb memory. HP scanner software 5300 series

installed
>> and also
>> hp officejet 6110 all in one, after de-installation of
>> the anti-spyware beta1 the system was booting normally
>> (about 40 seconds).
>> the anti spyware services are interfering with the HP
>> services during the bootup process. I know it is a beta
>> but a more proper behaviour of the beta1 makes it
>> possible to have the anti-spyware beta1 installed.
>> So microsoft make a beta2 available otherwise many

people
>> will stop testing your spyware.

>
>
>.
>

 
Reply With Quote
 
 
 
Reply

Thread Tools
Rate This Thread
Rate This Thread:

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
free anti virus,anti spam, anti spyware softwares softwareengineer2006@gmail.com Windows XP Help 1 8th Apr 2006 01:09 AM
free anti virus,anti spam, anti spyware softwares softwareengineer2006@gmail.com Freeware 0 7th Apr 2006 01:01 PM
Multiple issues in 1/20 update to MS Anti-spyware =?Utf-8?B?TWFydGluIEhlbGxlcg==?= Spyware Announcements 6 25th Jan 2006 02:26 AM
Anti-Spyware Uninstall/Install Issues =?Utf-8?B?ZGF0YXdpcmVk?= Microsoft Access 1 29th Oct 2005 01:30 AM
Known Issues with Third Party Anti-spyware joel Spyware Application Compatibility 5 13th Jan 2005 08:32 PM


Features
 

Advertising
 

Newsgroups
 


All times are GMT +1. The time now is 09:26 AM.