The outgoing (SMTP) server name should be 'smtp.charter.net', not
'smto.charter.net' as you show.
http://www.charter.com/customers/sup...articleid=1781

--
Windows 7 RC
http://get.live.com/wlmail/overview
http://download.live.com/wlmail

"Bill" <(E-Mail Removed)> wrote in message
news:B372C8B6-EE53-468F-8CE8-(E-Mail Removed)...
> I am really a computer novice. Just got a new dell computer. I can't get
> email and it won't send stuff. Here is the error message
>
> The connection to the server has failed. Subject 'Re: picture', Account:
> 'pop.charter.net', Server: 'smto.charter.net', Protocol: SMTP, Port: 25,
> Secure(SSL): No, Socket Error: 10051, Error Number: 0x800CCC0E
>
> Is this the place to ask for help?
>
> bill

I am really a computer novice. Just got a new dell computer. I can't get
email and it won't send stuff. Here is the error message

The connection to the server has failed. Subject 'Re: picture', Account:
'pop.charter.net', Server: 'smto.charter.net', Protocol: SMTP, Port: 25,
Secure(SSL): No, Socket Error: 10051, Error Number: 0x800CCC0E

Is this the place to ask for help?

bill