I run Windows XP SP2 and have had a Canon PIXMA iP4200 connected and working
with no problems for about 2 years. Suddenly, about a month ago when I tried
to print something, I found that the printer had been deleted. System Restore
solved this problem. It started happening more and more often, and about a
week ago I found and downloaded an "optional" fix from MS Update, entitled
"Canon - Printers - iP4200." I thought that would solve my problem, but it
has continued and now occurs almost every time I start my computer (Dell
Dimension 8250).

When there's no printer being recognized and I click "add a printer" I get
an error message: "Operation could not be completed. The print spooler
service is not running."

When there is a printer recognized (after another tedious System Restore)
and I click "add a printer" I don't get the error message. But when I try to
reinstall the printer by using the original Canon software disk, it won't
proceed and just says "an updated version of this driver is already
installed."

Don't know what to try next. Any advice?
--
Thanks, Alex

My reply is at the bottom of your sent message.

In news:B5F8E653-11DC-44F0-A283-(E-Mail Removed),
Alex <(E-Mail Removed).(donotspam)> typed:


> I run Windows XP SP2 and have had a Canon PIXMA iP4200 connected and
> working
> with no problems for about 2 years. Suddenly, about a month ago when I
> tried
> to print something, I found that the printer had been deleted. System
> Restore
> solved this problem. It started happening more and more often, and about
> a
> week ago I found and downloaded an "optional" fix from MS Update, entitled
> "Canon - Printers - iP4200." I thought that would solve my problem, but it
> has continued and now occurs almost every time I start my computer (Dell
> Dimension 8250).
>
> When there's no printer being recognized and I click "add a printer" I get
> an error message: "Operation could not be completed. The print spooler
> service is not running."
>
> When there is a printer recognized (after another tedious System Restore)
> and I click "add a printer" I don't get the error message. But when I try
> to
> reinstall the printer by using the original Canon software disk, it won't
> proceed and just says "an updated version of this driver is already
> installed."
>
> Don't know what to try next. Any advice?

I'm not sure how beneficial this will be but...

Start
Run "services.msc" without the quotes
Enter

Check if the printer services are set to automatic and are running.

If they aren't then you can start them and set them to run automatically.

If they are running then the same process as above but run eventvwr.msc
(clear all the logs out to make it easier to find) and then try printing
something and seeing what is in your error log. Post that information here
and someone might know a fix.

--
Galen (Not Current MS-MVP)

My Geek Site: http://kgiii.info
Web Hosting: http://whathostingshould.be

"In solving a problem of this sort, the grand thing is to be able to reason
backwards. That is a very useful accomplishment, and a
very easy one, but people do not practise it much. In the every-day affairs
of life it is more useful to reason forwards, and so
the other comes to be neglected. There are fifty who can reason
synthetically for one who can reason analytically." - Sherlock
Holmes

I have an ip4200 attached to my husband's PC and it's never exhibited this
behavior.

It sounds like your drivers are corrupted.... try an uninstall and
reinstall:
http://www.coribright.com/windows/Article_One.htm
--
Cari (MS-MVP) Printing & Imaging
www.coribright.com/windows

"Alex" <(E-Mail Removed).(donotspam)> wrote in message
news:B5F8E653-11DC-44F0-A283-(E-Mail Removed)...
>I run Windows XP SP2 and have had a Canon PIXMA iP4200 connected and
>working
> with no problems for about 2 years. Suddenly, about a month ago when I
> tried
> to print something, I found that the printer had been deleted. System
> Restore
> solved this problem. It started happening more and more often, and about
> a
> week ago I found and downloaded an "optional" fix from MS Update, entitled
> "Canon - Printers - iP4200." I thought that would solve my problem, but it
> has continued and now occurs almost every time I start my computer (Dell
> Dimension 8250).
>
> When there's no printer being recognized and I click "add a printer" I get
> an error message: "Operation could not be completed. The print spooler
> service is not running."
>
> When there is a printer recognized (after another tedious System Restore)
> and I click "add a printer" I don't get the error message. But when I try
> to
> reinstall the printer by using the original Canon software disk, it won't
> proceed and just says "an updated version of this driver is already
> installed."
>
> Don't know what to try next. Any advice?
> --
> Thanks, Alex

Thanks, Galen

I read both replies and the second one seemed more promising as it suggested
a practical solution.
--
Thanks, Alex


"Galen" wrote:

> My reply is at the bottom of your sent message.
>
> In news:B5F8E653-11DC-44F0-A283-(E-Mail Removed),
> Alex <(E-Mail Removed).(donotspam)> typed:
>
>
> > I run Windows XP SP2 and have had a Canon PIXMA iP4200 connected and
> > working
> > with no problems for about 2 years. Suddenly, about a month ago when I
> > tried
> > to print something, I found that the printer had been deleted. System
> > Restore
> > solved this problem. It started happening more and more often, and about
> > a
> > week ago I found and downloaded an "optional" fix from MS Update, entitled
> > "Canon - Printers - iP4200." I thought that would solve my problem, but it
> > has continued and now occurs almost every time I start my computer (Dell
> > Dimension 8250).
> >
> > When there's no printer being recognized and I click "add a printer" I get
> > an error message: "Operation could not be completed. The print spooler
> > service is not running."
> >
> > When there is a printer recognized (after another tedious System Restore)
> > and I click "add a printer" I don't get the error message. But when I try
> > to
> > reinstall the printer by using the original Canon software disk, it won't
> > proceed and just says "an updated version of this driver is already
> > installed."
> >
> > Don't know what to try next. Any advice?
>
> I'm not sure how beneficial this will be but...
>
> Start
> Run "services.msc" without the quotes
> Enter
>
> Check if the printer services are set to automatic and are running.
>
> If they aren't then you can start them and set them to run automatically.
>
> If they are running then the same process as above but run eventvwr.msc
> (clear all the logs out to make it easier to find) and then try printing
> something and seeing what is in your error log. Post that information here
> and someone might know a fix.
>
> --
> Galen (Not Current MS-MVP)
>
> My Geek Site: http://kgiii.info
> Web Hosting: http://whathostingshould.be
>
> "In solving a problem of this sort, the grand thing is to be able to reason
> backwards. That is a very useful accomplishment, and a
> very easy one, but people do not practise it much. In the every-day affairs
> of life it is more useful to reason forwards, and so
> the other comes to be neglected. There are fifty who can reason
> synthetically for one who can reason analytically." - Sherlock
> Holmes
>
>
>

Thanks Cari,

I think you solved my problem. Hope it doesn't repeat itself.

Your link was quite helpful until Step 6. For some reason Canon USA has no
driver download for my printer, but I found one on
http://software.canon-europe.com/ which I saved to my Desktop. Running it put
a "Canon" folder onto my desktop as well, but it never did auto start.

I re-opened Printers and Faxes and clicked Add A Printer. This time a Wizard
appeared and, after a couple attempts I directed it load the unzipped,
downloaded Canon folder software from my desktop, and the printer re-appeared
and is working fine. Hopefully, it won't disappear again.

Thanks very much!
Alex


"Cari (MS-MVP)" wrote:

> I have an ip4200 attached to my husband's PC and it's never exhibited this
> behavior.
>
> It sounds like your drivers are corrupted.... try an uninstall and
> reinstall:
> http://www.coribright.com/windows/Article_One.htm
> --
> Cari (MS-MVP) Printing & Imaging
> www.coribright.com/windows
>
> "Alex" <(E-Mail Removed).(donotspam)> wrote in message
> news:B5F8E653-11DC-44F0-A283-(E-Mail Removed)...
> >I run Windows XP SP2 and have had a Canon PIXMA iP4200 connected and
> >working
> > with no problems for about 2 years. Suddenly, about a month ago when I
> > tried
> > to print something, I found that the printer had been deleted. System
> > Restore
> > solved this problem. It started happening more and more often, and about
> > a
> > week ago I found and downloaded an "optional" fix from MS Update, entitled
> > "Canon - Printers - iP4200." I thought that would solve my problem, but it
> > has continued and now occurs almost every time I start my computer (Dell
> > Dimension 8250).
> >
> > When there's no printer being recognized and I click "add a printer" I get
> > an error message: "Operation could not be completed. The print spooler
> > service is not running."
> >
> > When there is a printer recognized (after another tedious System Restore)
> > and I click "add a printer" I don't get the error message. But when I try
> > to
> > reinstall the printer by using the original Canon software disk, it won't
> > proceed and just says "an updated version of this driver is already
> > installed."
> >
> > Don't know what to try next. Any advice?
> > --
> > Thanks, Alex
>

I'm keeping my fingers crossed for you!
--
Cari (MS-MVP) Printing & Imaging
www.coribright.com/windows

"Alex" <(E-Mail Removed).(donotspam)> wrote in message
news:24FBF5D6-9D9C-44AA-AA18-(E-Mail Removed)...
> Thanks Cari,
>
> I think you solved my problem. Hope it doesn't repeat itself.
>
> Your link was quite helpful until Step 6. For some reason Canon USA has
> no
> driver download for my printer, but I found one on
> http://software.canon-europe.com/ which I saved to my Desktop. Running it
> put
> a "Canon" folder onto my desktop as well, but it never did auto start.
>
> I re-opened Printers and Faxes and clicked Add A Printer. This time a
> Wizard
> appeared and, after a couple attempts I directed it load the unzipped,
> downloaded Canon folder software from my desktop, and the printer
> re-appeared
> and is working fine. Hopefully, it won't disappear again.
>
> Thanks very much!
> Alex
>
>
> "Cari (MS-MVP)" wrote:
>
>> I have an ip4200 attached to my husband's PC and it's never exhibited
>> this
>> behavior.
>>
>> It sounds like your drivers are corrupted.... try an uninstall and
>> reinstall:
>> http://www.coribright.com/windows/Article_One.htm
>> --
>> Cari (MS-MVP) Printing & Imaging
>> www.coribright.com/windows
>>
>> "Alex" <(E-Mail Removed).(donotspam)> wrote in message
>> news:B5F8E653-11DC-44F0-A283-(E-Mail Removed)...
>> >I run Windows XP SP2 and have had a Canon PIXMA iP4200 connected and
>> >working
>> > with no problems for about 2 years. Suddenly, about a month ago when I
>> > tried
>> > to print something, I found that the printer had been deleted. System
>> > Restore
>> > solved this problem. It started happening more and more often, and
>> > about
>> > a
>> > week ago I found and downloaded an "optional" fix from MS Update,
>> > entitled
>> > "Canon - Printers - iP4200." I thought that would solve my problem, but
>> > it
>> > has continued and now occurs almost every time I start my computer
>> > (Dell
>> > Dimension 8250).
>> >
>> > When there's no printer being recognized and I click "add a printer" I
>> > get
>> > an error message: "Operation could not be completed. The print spooler
>> > service is not running."
>> >
>> > When there is a printer recognized (after another tedious System
>> > Restore)
>> > and I click "add a printer" I don't get the error message. But when I
>> > try
>> > to
>> > reinstall the printer by using the original Canon software disk, it
>> > won't
>> > proceed and just says "an updated version of this driver is already
>> > installed."
>> >
>> > Don't know what to try next. Any advice?
>> > --
>> > Thanks, Alex
>>

So far, so good. After 3 days in a row of staritng my computer and finding no
printer, this morning it was right there!
--
Thanks, Alex


"Cari (MS-MVP)" wrote:

> I'm keeping my fingers crossed for you!
> --
> Cari (MS-MVP) Printing & Imaging
> www.coribright.com/windows
>
> "Alex" <(E-Mail Removed).(donotspam)> wrote in message
> news:24FBF5D6-9D9C-44AA-AA18-(E-Mail Removed)...
> > Thanks Cari,
> >
> > I think you solved my problem. Hope it doesn't repeat itself.
> >
> > Your link was quite helpful until Step 6. For some reason Canon USA has
> > no
> > driver download for my printer, but I found one on
> > http://software.canon-europe.com/ which I saved to my Desktop. Running it
> > put
> > a "Canon" folder onto my desktop as well, but it never did auto start.
> >
> > I re-opened Printers and Faxes and clicked Add A Printer. This time a
> > Wizard
> > appeared and, after a couple attempts I directed it load the unzipped,
> > downloaded Canon folder software from my desktop, and the printer
> > re-appeared
> > and is working fine. Hopefully, it won't disappear again.
> >
> > Thanks very much!
> > Alex
> >
> >
> > "Cari (MS-MVP)" wrote:
> >
> >> I have an ip4200 attached to my husband's PC and it's never exhibited
> >> this
> >> behavior.
> >>
> >> It sounds like your drivers are corrupted.... try an uninstall and
> >> reinstall:
> >> http://www.coribright.com/windows/Article_One.htm
> >> --
> >> Cari (MS-MVP) Printing & Imaging
> >> www.coribright.com/windows
> >>
> >> "Alex" <(E-Mail Removed).(donotspam)> wrote in message
> >> news:B5F8E653-11DC-44F0-A283-(E-Mail Removed)...
> >> >I run Windows XP SP2 and have had a Canon PIXMA iP4200 connected and
> >> >working
> >> > with no problems for about 2 years. Suddenly, about a month ago when I
> >> > tried
> >> > to print something, I found that the printer had been deleted. System
> >> > Restore
> >> > solved this problem. It started happening more and more often, and
> >> > about
> >> > a
> >> > week ago I found and downloaded an "optional" fix from MS Update,
> >> > entitled
> >> > "Canon - Printers - iP4200." I thought that would solve my problem, but
> >> > it
> >> > has continued and now occurs almost every time I start my computer
> >> > (Dell
> >> > Dimension 8250).
> >> >
> >> > When there's no printer being recognized and I click "add a printer" I
> >> > get
> >> > an error message: "Operation could not be completed. The print spooler
> >> > service is not running."
> >> >
> >> > When there is a printer recognized (after another tedious System
> >> > Restore)
> >> > and I click "add a printer" I don't get the error message. But when I
> >> > try
> >> > to
> >> > reinstall the printer by using the original Canon software disk, it
> >> > won't
> >> > proceed and just says "an updated version of this driver is already
> >> > installed."
> >> >
> >> > Don't know what to try next. Any advice?
> >> > --
> >> > Thanks, Alex
> >>
>

Arrgghh!! This morning, when I turned on my computer, the printer was once
again a no-show. So, System Restore, again. I'm at a loss...

Ant further thoughts would be greatly appreciated, but if you have no ideas,
please don't waste your time. You've already been more than quite helpful.
--
Thanks, Alex


"Cari (MS-MVP)" wrote:

> I'm keeping my fingers crossed for you!
> --
> Cari (MS-MVP) Printing & Imaging
> www.coribright.com/windows
>
> "Alex" <(E-Mail Removed).(donotspam)> wrote in message
> news:24FBF5D6-9D9C-44AA-AA18-(E-Mail Removed)...
> > Thanks Cari,
> >
> > I think you solved my problem. Hope it doesn't repeat itself.
> >
> > Your link was quite helpful until Step 6. For some reason Canon USA has
> > no
> > driver download for my printer, but I found one on
> > http://software.canon-europe.com/ which I saved to my Desktop. Running it
> > put
> > a "Canon" folder onto my desktop as well, but it never did auto start.
> >
> > I re-opened Printers and Faxes and clicked Add A Printer. This time a
> > Wizard
> > appeared and, after a couple attempts I directed it load the unzipped,
> > downloaded Canon folder software from my desktop, and the printer
> > re-appeared
> > and is working fine. Hopefully, it won't disappear again.
> >
> > Thanks very much!
> > Alex
> >
> >
> > "Cari (MS-MVP)" wrote:
> >
> >> I have an ip4200 attached to my husband's PC and it's never exhibited
> >> this
> >> behavior.
> >>
> >> It sounds like your drivers are corrupted.... try an uninstall and
> >> reinstall:
> >> http://www.coribright.com/windows/Article_One.htm
> >> --
> >> Cari (MS-MVP) Printing & Imaging
> >> www.coribright.com/windows
> >>
> >> "Alex" <(E-Mail Removed).(donotspam)> wrote in message
> >> news:B5F8E653-11DC-44F0-A283-(E-Mail Removed)...
> >> >I run Windows XP SP2 and have had a Canon PIXMA iP4200 connected and
> >> >working
> >> > with no problems for about 2 years. Suddenly, about a month ago when I
> >> > tried
> >> > to print something, I found that the printer had been deleted. System
> >> > Restore
> >> > solved this problem. It started happening more and more often, and
> >> > about
> >> > a
> >> > week ago I found and downloaded an "optional" fix from MS Update,
> >> > entitled
> >> > "Canon - Printers - iP4200." I thought that would solve my problem, but
> >> > it
> >> > has continued and now occurs almost every time I start my computer
> >> > (Dell
> >> > Dimension 8250).
> >> >
> >> > When there's no printer being recognized and I click "add a printer" I
> >> > get
> >> > an error message: "Operation could not be completed. The print spooler
> >> > service is not running."
> >> >
> >> > When there is a printer recognized (after another tedious System
> >> > Restore)
> >> > and I click "add a printer" I don't get the error message. But when I
> >> > try
> >> > to
> >> > reinstall the printer by using the original Canon software disk, it
> >> > won't
> >> > proceed and just says "an updated version of this driver is already
> >> > installed."
> >> >
> >> > Don't know what to try next. Any advice?
> >> > --
> >> > Thanks, Alex
> >>
>

Two things come to mind... in Device Manager, check that the USB ports are
not set to 'sleep' to save power (which is the default), that might explain
why it goes missing, the other thing is simply changing the USB cable, but
you may already have done both of these.

Please let me know.
--
Cari (MS-MVP) Printing & Imaging
www.coribright.com/windows

"Alex" <(E-Mail Removed).(donotspam)> wrote in message
news7236292-F189-4334-831D-(E-Mail Removed)...
> Arrgghh!! This morning, when I turned on my computer, the printer was
> once
> again a no-show. So, System Restore, again. I'm at a loss...
>
> Ant further thoughts would be greatly appreciated, but if you have no
> ideas,
> please don't waste your time. You've already been more than quite helpful.
> --
> Thanks, Alex
>
>
> "Cari (MS-MVP)" wrote:
>
>> I'm keeping my fingers crossed for you!
>> --
>> Cari (MS-MVP) Printing & Imaging
>> www.coribright.com/windows
>>
>> "Alex" <(E-Mail Removed).(donotspam)> wrote in message
>> news:24FBF5D6-9D9C-44AA-AA18-(E-Mail Removed)...
>> > Thanks Cari,
>> >
>> > I think you solved my problem. Hope it doesn't repeat itself.
>> >
>> > Your link was quite helpful until Step 6. For some reason Canon USA
>> > has
>> > no
>> > driver download for my printer, but I found one on
>> > http://software.canon-europe.com/ which I saved to my Desktop. Running
>> > it
>> > put
>> > a "Canon" folder onto my desktop as well, but it never did auto start.
>> >
>> > I re-opened Printers and Faxes and clicked Add A Printer. This time a
>> > Wizard
>> > appeared and, after a couple attempts I directed it load the unzipped,
>> > downloaded Canon folder software from my desktop, and the printer
>> > re-appeared
>> > and is working fine. Hopefully, it won't disappear again.
>> >
>> > Thanks very much!
>> > Alex
>> >
>> >
>> > "Cari (MS-MVP)" wrote:
>> >
>> >> I have an ip4200 attached to my husband's PC and it's never exhibited
>> >> this
>> >> behavior.
>> >>
>> >> It sounds like your drivers are corrupted.... try an uninstall and
>> >> reinstall:
>> >> http://www.coribright.com/windows/Article_One.htm
>> >> --
>> >> Cari (MS-MVP) Printing & Imaging
>> >> www.coribright.com/windows
>> >>
>> >> "Alex" <(E-Mail Removed).(donotspam)> wrote in message
>> >> news:B5F8E653-11DC-44F0-A283-(E-Mail Removed)...
>> >> >I run Windows XP SP2 and have had a Canon PIXMA iP4200 connected and
>> >> >working
>> >> > with no problems for about 2 years. Suddenly, about a month ago
>> >> > when I
>> >> > tried
>> >> > to print something, I found that the printer had been deleted.
>> >> > System
>> >> > Restore
>> >> > solved this problem. It started happening more and more often, and
>> >> > about
>> >> > a
>> >> > week ago I found and downloaded an "optional" fix from MS Update,
>> >> > entitled
>> >> > "Canon - Printers - iP4200." I thought that would solve my problem,
>> >> > but
>> >> > it
>> >> > has continued and now occurs almost every time I start my computer
>> >> > (Dell
>> >> > Dimension 8250).
>> >> >
>> >> > When there's no printer being recognized and I click "add a printer"
>> >> > I
>> >> > get
>> >> > an error message: "Operation could not be completed. The print
>> >> > spooler
>> >> > service is not running."
>> >> >
>> >> > When there is a printer recognized (after another tedious System
>> >> > Restore)
>> >> > and I click "add a printer" I don't get the error message. But when
>> >> > I
>> >> > try
>> >> > to
>> >> > reinstall the printer by using the original Canon software disk, it
>> >> > won't
>> >> > proceed and just says "an updated version of this driver is already
>> >> > installed."
>> >> >
>> >> > Don't know what to try next. Any advice?
>> >> > --
>> >> > Thanks, Alex
>> >>
>>

The USB ports were indeed in the default "sleep" position. I unchecked those
and will see what happens upon re-start.
--
Thanks, Alex


"Cari (MS-MVP)" wrote:

> Two things come to mind... in Device Manager, check that the USB ports are
> not set to 'sleep' to save power (which is the default), that might explain
> why it goes missing, the other thing is simply changing the USB cable, but
> you may already have done both of these.
>
> Please let me know.
> --
> Cari (MS-MVP) Printing & Imaging
> www.coribright.com/windows
>
> "Alex" <(E-Mail Removed).(donotspam)> wrote in message
> news7236292-F189-4334-831D-(E-Mail Removed)...
> > Arrgghh!! This morning, when I turned on my computer, the printer was
> > once
> > again a no-show. So, System Restore, again. I'm at a loss...
> >
> > Ant further thoughts would be greatly appreciated, but if you have no
> > ideas,
> > please don't waste your time. You've already been more than quite helpful.
> > --
> > Thanks, Alex
> >
> >
> > "Cari (MS-MVP)" wrote:
> >
> >> I'm keeping my fingers crossed for you!
> >> --
> >> Cari (MS-MVP) Printing & Imaging
> >> www.coribright.com/windows
> >>
> >> "Alex" <(E-Mail Removed).(donotspam)> wrote in message
> >> news:24FBF5D6-9D9C-44AA-AA18-(E-Mail Removed)...
> >> > Thanks Cari,
> >> >
> >> > I think you solved my problem. Hope it doesn't repeat itself.
> >> >
> >> > Your link was quite helpful until Step 6. For some reason Canon USA
> >> > has
> >> > no
> >> > driver download for my printer, but I found one on
> >> > http://software.canon-europe.com/ which I saved to my Desktop. Running
> >> > it
> >> > put
> >> > a "Canon" folder onto my desktop as well, but it never did auto start.
> >> >
> >> > I re-opened Printers and Faxes and clicked Add A Printer. This time a
> >> > Wizard
> >> > appeared and, after a couple attempts I directed it load the unzipped,
> >> > downloaded Canon folder software from my desktop, and the printer
> >> > re-appeared
> >> > and is working fine. Hopefully, it won't disappear again.
> >> >
> >> > Thanks very much!
> >> > Alex
> >> >
> >> >
> >> > "Cari (MS-MVP)" wrote:
> >> >
> >> >> I have an ip4200 attached to my husband's PC and it's never exhibited
> >> >> this
> >> >> behavior.
> >> >>
> >> >> It sounds like your drivers are corrupted.... try an uninstall and
> >> >> reinstall:
> >> >> http://www.coribright.com/windows/Article_One.htm
> >> >> --
> >> >> Cari (MS-MVP) Printing & Imaging
> >> >> www.coribright.com/windows
> >> >>
> >> >> "Alex" <(E-Mail Removed).(donotspam)> wrote in message
> >> >> news:B5F8E653-11DC-44F0-A283-(E-Mail Removed)...
> >> >> >I run Windows XP SP2 and have had a Canon PIXMA iP4200 connected and
> >> >> >working
> >> >> > with no problems for about 2 years. Suddenly, about a month ago
> >> >> > when I
> >> >> > tried
> >> >> > to print something, I found that the printer had been deleted.
> >> >> > System
> >> >> > Restore
> >> >> > solved this problem. It started happening more and more often, and
> >> >> > about
> >> >> > a
> >> >> > week ago I found and downloaded an "optional" fix from MS Update,
> >> >> > entitled
> >> >> > "Canon - Printers - iP4200." I thought that would solve my problem,
> >> >> > but
> >> >> > it
> >> >> > has continued and now occurs almost every time I start my computer
> >> >> > (Dell
> >> >> > Dimension 8250).
> >> >> >
> >> >> > When there's no printer being recognized and I click "add a printer"
> >> >> > I
> >> >> > get
> >> >> > an error message: "Operation could not be completed. The print
> >> >> > spooler
> >> >> > service is not running."
> >> >> >
> >> >> > When there is a printer recognized (after another tedious System
> >> >> > Restore)
> >> >> > and I click "add a printer" I don't get the error message. But when
> >> >> > I
> >> >> > try
> >> >> > to
> >> >> > reinstall the printer by using the original Canon software disk, it
> >> >> > won't
> >> >> > proceed and just says "an updated version of this driver is already
> >> >> > installed."
> >> >> >
> >> >> > Don't know what to try next. Any advice?
> >> >> > --
> >> >> > Thanks, Alex
> >> >>
> >>
>