I am attempting to upgrade my new PC that came pre-installed with Home
Premium. After reading some of the posts, it sounds like like upgrading is a
much more difficult task than installing a clean OS. However, since I've
already paid for the upgrade (approx. $185 w/tax), I want to keep trying this
route.

Some history:

I ran upgrade advisor: Although it reported that it couldn't find
information on my chipset and some of the USB controllers, it didn't list any
errors or outright problems.

I first tried upgrading and didn't realize that pre-installed anti virus
software would interfere with upgrade. It did and I uninstalled and am now
able to consistently fail at 99% with a message like "Windows failed to
configure one or more components". I reboot and it rolls back the install.

I look at the setuperr.log located in "C:\$WINDOWS.~BT\Sources\Panther" and
it lists the following errors:

MIG AddDriverFiles: SetupDiBuildDriverInfoList failed[gle=0x00000002]
.... (leaving lots of text out here for brevity)
CBS Startup: POQ has not been processed yet, aborting startup processing.
Startup processing will be attempted again. hr: 0x80004004
CMI Callback_CBS_Do_OnlineInstall:Calling startup processing failed
0x80004004
CMI Callback_CMI_ConfigInstall: CBS startup processing re-run failed.

After several attempts to upgrade, I am now down to what I think is the
minimal system: on board video, no legacy usb support, disabled onboard
sound, no attached USB devices, no cards in PCI slots. I still get
aforementioned errors.


Here's my 1st ?: do I need to clean anything up before attempting subsequent
installs? For instance, when I boot now, I am presented with two options
"Setup" or "Windows Vista". Also, "\Boot" root of C:. Is this interfering?

2nd ?: Is it possible that the proving the chipset and usb controller inf
files will help with the issue (due to the message when running upgrade
advisor). I've tried placing the Intel inf files on a thumbdrive but no
difference.

Do you have any other recommendations?

Thanks.

"DougM" <(E-Mail Removed)> wrote in message
news:F8FE198C-4C8E-4EF1-B61F-(E-Mail Removed)...
>
> I am attempting to upgrade my new PC that came pre-installed with Home
> Premium. After reading some of the posts, it sounds like like upgrading
> is a
> much more difficult task than installing a clean OS. However, since I've
> already paid for the upgrade (approx. $185 w/tax), I want to keep trying
> this
> route.
>
> Some history:
>
> I ran upgrade advisor: Although it reported that it couldn't find
> information on my chipset and some of the USB controllers, it didn't list
> any
> errors or outright problems.
>
> I first tried upgrading and didn't realize that pre-installed anti virus
> software would interfere with upgrade. It did and I uninstalled and am
> now
> able to consistently fail at 99% with a message like "Windows failed to
> configure one or more components". I reboot and it rolls back the
> install.
>
> I look at the setuperr.log located in "C:\$WINDOWS.~BT\Sources\Panther"
> and
> it lists the following errors:
>
> MIG AddDriverFiles: SetupDiBuildDriverInfoList failed[gle=0x00000002]
> ... (leaving lots of text out here for brevity)
> CBS Startup: POQ has not been processed yet, aborting startup
> processing.
> Startup processing will be attempted again. hr: 0x80004004
> CMI Callback_CBS_Do_OnlineInstall:Calling startup processing failed
> 0x80004004
> CMI Callback_CMI_ConfigInstall: CBS startup processing re-run failed.
>
> After several attempts to upgrade, I am now down to what I think is the
> minimal system: on board video, no legacy usb support, disabled onboard
> sound, no attached USB devices, no cards in PCI slots. I still get
> aforementioned errors.
>
>
> Here's my 1st ?: do I need to clean anything up before attempting
> subsequent
> installs? For instance, when I boot now, I am presented with two options
> "Setup" or "Windows Vista". Also, "\Boot" root of C:. Is this
> interfering?
>
> 2nd ?: Is it possible that the proving the chipset and usb controller inf
> files will help with the issue (due to the message when running upgrade
> advisor). I've tried placing the Intel inf files on a thumbdrive but no
> difference.
>
> Do you have any other recommendations?

Tell us the brand and exact model of the computer, amount of RAM, etc.
Sometimes people drop by this newsgroup who will share their experience with
the same hardware. What OS did the computer come with and what OS are you
running now?

Is this a branded computer like HP, Compaq, Dell, etc, or do you have the
exact motherboard brand and model number. If so, does the manufacturer's
web site have Vista drivers for this exact model? Check your BIOS version
and compare it with the latest BIOS available. If no Vista drivers, then
you are going into uncharted territory, so to speak, at your own risk.

It looks to me like you have done the right things like stripping down to a
bare system. One further thing you might do if you have a spare hard drive
is do a custom upgrade and within those menus doing a clean install.
http://www.vistax64.com/tutorials/68...n-install.html. If you can get
the first part of the clean install to work (the part where you don't
activate), then you can take your time to figure out what the problems are.
This is much easier if you have imaging software -- you could create an
image shortly after verifying the bare system works, and then add hardware
in stages, restarting with the original image when you encounter problems
and want to try the clean system again.

All this experimentation can take a lot of time, and is a waste of time if
others have already verified that your particular setup is not Vista
compatible. Google is my favorite database to search for ithis kind of
info. More specifically, the newsgroups-specific google capabilities. Try
groups.google.com, go to advanced search, put in your computer brand and
model as the search words, and microsoft.public.windows.vista* as the
newsgroup, and see what you get. When you are done with this quest, post
back here and share your knowledge for others to google.

-Paul Randall

Computer:
HP a6152n bought from Circuit City 9 days ago.
Intel Core 2 Quad 2.4 Ghz with 3 Gg Ram
Pre-installed with Vista Premium

I've been scouring the newsgroups (using groups.google.com) and have found
some helpful advice (like the anti-virus uninstall hint).

I think I may try the clean install option and see if that gives me
additional information. I don't have a spare HD lying around but I seemed to
have messed up the main partition on my HD now, so no big loss (I learned not
to delete the C:\Boot directory.. Yay ) The HD came with two partitions
(one is a backup partition that should allow me to restore the original
system state). At some point I may need to do this in order to recover some
of the pre-installed software like Nero.

I'll keep you posted. Thanks.

"Paul Randall" wrote:

>
> "DougM" <(E-Mail Removed)> wrote in message
> news:F8FE198C-4C8E-4EF1-B61F-(E-Mail Removed)...
> >
> > I am attempting to upgrade my new PC that came pre-installed with Home
> > Premium. After reading some of the posts, it sounds like like upgrading
> > is a
> > much more difficult task than installing a clean OS. However, since I've
> > already paid for the upgrade (approx. $185 w/tax), I want to keep trying
> > this
> > route.
> >
> > Some history:
> >
> > I ran upgrade advisor: Although it reported that it couldn't find
> > information on my chipset and some of the USB controllers, it didn't list
> > any
> > errors or outright problems.
> >
> > I first tried upgrading and didn't realize that pre-installed anti virus
> > software would interfere with upgrade. It did and I uninstalled and am
> > now
> > able to consistently fail at 99% with a message like "Windows failed to
> > configure one or more components". I reboot and it rolls back the
> > install.
> >
> > I look at the setuperr.log located in "C:\$WINDOWS.~BT\Sources\Panther"
> > and
> > it lists the following errors:
> >
> > MIG AddDriverFiles: SetupDiBuildDriverInfoList failed[gle=0x00000002]
> > ... (leaving lots of text out here for brevity)
> > CBS Startup: POQ has not been processed yet, aborting startup
> > processing.
> > Startup processing will be attempted again. hr: 0x80004004
> > CMI Callback_CBS_Do_OnlineInstall:Calling startup processing failed
> > 0x80004004
> > CMI Callback_CMI_ConfigInstall: CBS startup processing re-run failed.
> >
> > After several attempts to upgrade, I am now down to what I think is the
> > minimal system: on board video, no legacy usb support, disabled onboard
> > sound, no attached USB devices, no cards in PCI slots. I still get
> > aforementioned errors.
> >
> >
> > Here's my 1st ?: do I need to clean anything up before attempting
> > subsequent
> > installs? For instance, when I boot now, I am presented with two options
> > "Setup" or "Windows Vista". Also, "\Boot" root of C:. Is this
> > interfering?
> >
> > 2nd ?: Is it possible that the proving the chipset and usb controller inf
> > files will help with the issue (due to the message when running upgrade
> > advisor). I've tried placing the Intel inf files on a thumbdrive but no
> > difference.
> >
> > Do you have any other recommendations?
>
> Tell us the brand and exact model of the computer, amount of RAM, etc.
> Sometimes people drop by this newsgroup who will share their experience with
> the same hardware. What OS did the computer come with and what OS are you
> running now?
>
> Is this a branded computer like HP, Compaq, Dell, etc, or do you have the
> exact motherboard brand and model number. If so, does the manufacturer's
> web site have Vista drivers for this exact model? Check your BIOS version
> and compare it with the latest BIOS available. If no Vista drivers, then
> you are going into uncharted territory, so to speak, at your own risk.
>
> It looks to me like you have done the right things like stripping down to a
> bare system. One further thing you might do if you have a spare hard drive
> is do a custom upgrade and within those menus doing a clean install.
> http://www.vistax64.com/tutorials/68...n-install.html. If you can get
> the first part of the clean install to work (the part where you don't
> activate), then you can take your time to figure out what the problems are.
> This is much easier if you have imaging software -- you could create an
> image shortly after verifying the bare system works, and then add hardware
> in stages, restarting with the original image when you encounter problems
> and want to try the clean system again.
>
> All this experimentation can take a lot of time, and is a waste of time if
> others have already verified that your particular setup is not Vista
> compatible. Google is my favorite database to search for ithis kind of
> info. More specifically, the newsgroups-specific google capabilities. Try
> groups.google.com, go to advanced search, put in your computer brand and
> model as the search words, and microsoft.public.windows.vista* as the
> newsgroup, and see what you get. When you are done with this quest, post
> back here and share your knowledge for others to google.
>
> -Paul Randall
>
>
>

Be sure to create recovery CDs or DVDs while you are rolled back to your
original system, if you haven't already done that. For a Compaq desktop, it
took 2 DVDs or about 7 CDs. It may have fit on one DVD-DL. My internal DVD
could not do DLs, so I disabled it in device manager and then after
rebooting, my external USB DVD writer was seen and used for creating the
recovery discs.

-Paul Randall

"DougM" <(E-Mail Removed)> wrote in message
news:940FCE16-3843-4005-A2A2-(E-Mail Removed)...
>
> Computer:
> HP a6152n bought from Circuit City 9 days ago.
> Intel Core 2 Quad 2.4 Ghz with 3 Gg Ram
> Pre-installed with Vista Premium
>
> I've been scouring the newsgroups (using groups.google.com) and have found
> some helpful advice (like the anti-virus uninstall hint).
>
> I think I may try the clean install option and see if that gives me
> additional information. I don't have a spare HD lying around but I seemed
> to
> have messed up the main partition on my HD now, so no big loss (I learned
> not
> to delete the C:\Boot directory.. Yay ) The HD came with two partitions
> (one is a backup partition that should allow me to restore the original
> system state). At some point I may need to do this in order to recover
> some
> of the pre-installed software like Nero.
>
> I'll keep you posted. Thanks.
>
> "Paul Randall" wrote:
>
>>
>> "DougM" <(E-Mail Removed)> wrote in message
>> news:F8FE198C-4C8E-4EF1-B61F-(E-Mail Removed)...
>> >
>> > I am attempting to upgrade my new PC that came pre-installed with Home
>> > Premium. After reading some of the posts, it sounds like like
>> > upgrading
>> > is a
>> > much more difficult task than installing a clean OS. However, since
>> > I've
>> > already paid for the upgrade (approx. $185 w/tax), I want to keep
>> > trying
>> > this
>> > route.
>> >
>> > Some history:
>> >
>> > I ran upgrade advisor: Although it reported that it couldn't find
>> > information on my chipset and some of the USB controllers, it didn't
>> > list
>> > any
>> > errors or outright problems.
>> >
>> > I first tried upgrading and didn't realize that pre-installed anti
>> > virus
>> > software would interfere with upgrade. It did and I uninstalled and am
>> > now
>> > able to consistently fail at 99% with a message like "Windows failed to
>> > configure one or more components". I reboot and it rolls back the
>> > install.
>> >
>> > I look at the setuperr.log located in "C:\$WINDOWS.~BT\Sources\Panther"
>> > and
>> > it lists the following errors:
>> >
>> > MIG AddDriverFiles: SetupDiBuildDriverInfoList
>> > failed[gle=0x00000002]
>> > ... (leaving lots of text out here for brevity)
>> > CBS Startup: POQ has not been processed yet, aborting startup
>> > processing.
>> > Startup processing will be attempted again. hr: 0x80004004
>> > CMI Callback_CBS_Do_OnlineInstall:Calling startup processing failed
>> > 0x80004004
>> > CMI Callback_CMI_ConfigInstall: CBS startup processing re-run
>> > failed.
>> >
>> > After several attempts to upgrade, I am now down to what I think is the
>> > minimal system: on board video, no legacy usb support, disabled onboard
>> > sound, no attached USB devices, no cards in PCI slots. I still get
>> > aforementioned errors.
>> >
>> >
>> > Here's my 1st ?: do I need to clean anything up before attempting
>> > subsequent
>> > installs? For instance, when I boot now, I am presented with two
>> > options
>> > "Setup" or "Windows Vista". Also, "\Boot" root of C:. Is this
>> > interfering?
>> >
>> > 2nd ?: Is it possible that the proving the chipset and usb controller
>> > inf
>> > files will help with the issue (due to the message when running upgrade
>> > advisor). I've tried placing the Intel inf files on a thumbdrive but
>> > no
>> > difference.
>> >
>> > Do you have any other recommendations?
>>
>> Tell us the brand and exact model of the computer, amount of RAM, etc.
>> Sometimes people drop by this newsgroup who will share their experience
>> with
>> the same hardware. What OS did the computer come with and what OS are
>> you
>> running now?
>>
>> Is this a branded computer like HP, Compaq, Dell, etc, or do you have the
>> exact motherboard brand and model number. If so, does the manufacturer's
>> web site have Vista drivers for this exact model? Check your BIOS
>> version
>> and compare it with the latest BIOS available. If no Vista drivers, then
>> you are going into uncharted territory, so to speak, at your own risk.
>>
>> It looks to me like you have done the right things like stripping down to
>> a
>> bare system. One further thing you might do if you have a spare hard
>> drive
>> is do a custom upgrade and within those menus doing a clean install.
>> http://www.vistax64.com/tutorials/68...n-install.html. If you can
>> get
>> the first part of the clean install to work (the part where you don't
>> activate), then you can take your time to figure out what the problems
>> are.
>> This is much easier if you have imaging software -- you could create an
>> image shortly after verifying the bare system works, and then add
>> hardware
>> in stages, restarting with the original image when you encounter problems
>> and want to try the clean system again.
>>
>> All this experimentation can take a lot of time, and is a waste of time
>> if
>> others have already verified that your particular setup is not Vista
>> compatible. Google is my favorite database to search for ithis kind of
>> info. More specifically, the newsgroups-specific google capabilities.
>> Try
>> groups.google.com, go to advanced search, put in your computer brand and
>> model as the search words, and microsoft.public.windows.vista* as the
>> newsgroup, and see what you get. When you are done with this quest, post
>> back here and share your knowledge for others to google.
>>
>> -Paul Randall
>>
>>
>>

That sounds like good advice. I'll need to get a couple DVD RWs (the CD
option takes 14 cds.. Whew?!!).

Here's something that I've found. With a clean copy of Windows Ultimate
installed, I attempted update the driver for the video from device manager
(it fails). However, when I use the HP utility (Install_App), it works. I
wonder if that's where the upgrade was failing??

Anyway, I'm still working thru issues on clean install, but appears to be
working thus far.


"Paul Randall" wrote:

> Be sure to create recovery CDs or DVDs while you are rolled back to your
> original system, if you haven't already done that. For a Compaq desktop, it
> took 2 DVDs or about 7 CDs. It may have fit on one DVD-DL. My internal DVD
> could not do DLs, so I disabled it in device manager and then after
> rebooting, my external USB DVD writer was seen and used for creating the
> recovery discs.
>
> -Paul Randall
>
> "DougM" <(E-Mail Removed)> wrote in message
> news:940FCE16-3843-4005-A2A2-(E-Mail Removed)...
> >
> > Computer:
> > HP a6152n bought from Circuit City 9 days ago.
> > Intel Core 2 Quad 2.4 Ghz with 3 Gg Ram
> > Pre-installed with Vista Premium
> >
> > I've been scouring the newsgroups (using groups.google.com) and have found
> > some helpful advice (like the anti-virus uninstall hint).
> >
> > I think I may try the clean install option and see if that gives me
> > additional information. I don't have a spare HD lying around but I seemed
> > to
> > have messed up the main partition on my HD now, so no big loss (I learned
> > not
> > to delete the C:\Boot directory.. Yay ) The HD came with two partitions
> > (one is a backup partition that should allow me to restore the original
> > system state). At some point I may need to do this in order to recover
> > some
> > of the pre-installed software like Nero.
> >
> > I'll keep you posted. Thanks.
> >
> > "Paul Randall" wrote:
> >
> >>
> >> "DougM" <(E-Mail Removed)> wrote in message
> >> news:F8FE198C-4C8E-4EF1-B61F-(E-Mail Removed)...
> >> >
> >> > I am attempting to upgrade my new PC that came pre-installed with Home
> >> > Premium. After reading some of the posts, it sounds like like
> >> > upgrading
> >> > is a
> >> > much more difficult task than installing a clean OS. However, since
> >> > I've
> >> > already paid for the upgrade (approx. $185 w/tax), I want to keep
> >> > trying
> >> > this
> >> > route.
> >> >
> >> > Some history:
> >> >
> >> > I ran upgrade advisor: Although it reported that it couldn't find
> >> > information on my chipset and some of the USB controllers, it didn't
> >> > list
> >> > any
> >> > errors or outright problems.
> >> >
> >> > I first tried upgrading and didn't realize that pre-installed anti
> >> > virus
> >> > software would interfere with upgrade. It did and I uninstalled and am
> >> > now
> >> > able to consistently fail at 99% with a message like "Windows failed to
> >> > configure one or more components". I reboot and it rolls back the
> >> > install.
> >> >
> >> > I look at the setuperr.log located in "C:\$WINDOWS.~BT\Sources\Panther"
> >> > and
> >> > it lists the following errors:
> >> >
> >> > MIG AddDriverFiles: SetupDiBuildDriverInfoList
> >> > failed[gle=0x00000002]
> >> > ... (leaving lots of text out here for brevity)
> >> > CBS Startup: POQ has not been processed yet, aborting startup
> >> > processing.
> >> > Startup processing will be attempted again. hr: 0x80004004
> >> > CMI Callback_CBS_Do_OnlineInstall:Calling startup processing failed
> >> > 0x80004004
> >> > CMI Callback_CMI_ConfigInstall: CBS startup processing re-run
> >> > failed.
> >> >
> >> > After several attempts to upgrade, I am now down to what I think is the
> >> > minimal system: on board video, no legacy usb support, disabled onboard
> >> > sound, no attached USB devices, no cards in PCI slots. I still get
> >> > aforementioned errors.
> >> >
> >> >
> >> > Here's my 1st ?: do I need to clean anything up before attempting
> >> > subsequent
> >> > installs? For instance, when I boot now, I am presented with two
> >> > options
> >> > "Setup" or "Windows Vista". Also, "\Boot" root of C:. Is this
> >> > interfering?
> >> >
> >> > 2nd ?: Is it possible that the proving the chipset and usb controller
> >> > inf
> >> > files will help with the issue (due to the message when running upgrade
> >> > advisor). I've tried placing the Intel inf files on a thumbdrive but
> >> > no
> >> > difference.
> >> >
> >> > Do you have any other recommendations?
> >>
> >> Tell us the brand and exact model of the computer, amount of RAM, etc.
> >> Sometimes people drop by this newsgroup who will share their experience
> >> with
> >> the same hardware. What OS did the computer come with and what OS are
> >> you
> >> running now?
> >>
> >> Is this a branded computer like HP, Compaq, Dell, etc, or do you have the
> >> exact motherboard brand and model number. If so, does the manufacturer's
> >> web site have Vista drivers for this exact model? Check your BIOS
> >> version
> >> and compare it with the latest BIOS available. If no Vista drivers, then
> >> you are going into uncharted territory, so to speak, at your own risk.
> >>
> >> It looks to me like you have done the right things like stripping down to
> >> a
> >> bare system. One further thing you might do if you have a spare hard
> >> drive
> >> is do a custom upgrade and within those menus doing a clean install.
> >> http://www.vistax64.com/tutorials/68...n-install.html. If you can
> >> get
> >> the first part of the clean install to work (the part where you don't
> >> activate), then you can take your time to figure out what the problems
> >> are.
> >> This is much easier if you have imaging software -- you could create an
> >> image shortly after verifying the bare system works, and then add
> >> hardware
> >> in stages, restarting with the original image when you encounter problems
> >> and want to try the clean system again.
> >>
> >> All this experimentation can take a lot of time, and is a waste of time
> >> if
> >> others have already verified that your particular setup is not Vista
> >> compatible. Google is my favorite database to search for ithis kind of
> >> info. More specifically, the newsgroups-specific google capabilities.
> >> Try
> >> groups.google.com, go to advanced search, put in your computer brand and
> >> model as the search words, and microsoft.public.windows.vista* as the
> >> newsgroup, and see what you get. When you are done with this quest, post
> >> back here and share your knowledge for others to google.
> >>
> >> -Paul Randall
> >>
> >>
> >>
>
>
>

I am trying to upgrade an HP a6152n from Windows Vista Home Premium to Vista
Ultimate - its rolled back the install twice - allegedly because of bad
drivers for the onboard Intel network chips - I updated the drivers from the
Intel site - still bad - almost installed then rolled back the installation.

I'm wondering:
1. If QuadCore is a problem - EULA says only 2 processors - does that mean 2
complete multi-core processors or 2 cores? Maybe Microsoft's EULA needs
upgrading.

2. I wondered if it was looking for the MAC address of the network - I have
DSL through a SpeedStream DSL router then Linksys Router and DHCP.

3. I haven't tried clean install.

4. I also had SNMP turned off and now I've turned on all my services and
boot files - I like to boot lean and turn off many unnecessary services.

5, I have System Commander 9 from Avanquest as I'm terrified of losing the
partitions - I've lost them once already - I was changing drive letters fast
in Computer Management (MS Software) - maybe it was Norton Ghost 12 - but
something caused the computer to crash and I lost several partitions.

Did you ever get yours to work OK?

I do have a spare partition for clean install - but given it took several
days for Microsoft to get me my upgrade disk - Windows Anytime Upgrade - I've
already installed several apps.

Also I did have mega trouble getting the Digital Locker to work - I had to
buy it twice - the first time no confirmation email, no disk sent because I
lost the partition where the downloaded key file was. The 2nd time the
confirmation email didn't work and after the 3rd download from the digital
locker finally got a file that could unlock the drive - Microsoft tech
support were useless as they wanted the 25-digit key - which of course is
encrypted in the downloaded file - they failed to understand the issue. I am
posting this here so if anyone gets stuck when they put the disc in the drive
they are not worried and know what to do - download another copy of the
install program from the Digital Vault.

Angela,

I gave up on trying to upgrade. After I completed the clean install of
ultimate, I found what was I think a clue to the upgrade failure. When I
attempted to upgrade the driver for the on-board video using device manager,
the dirver upgrade failed. My thinking is that the ultimate upgrade probably
tried this same driver upgrade and this is why it failed. (The upgrade logs
were really of no help to me.) Anyway, when I ran the hp install_app program
located in c:\windows\sminst\ and chose to upgrade the video driver, it
worked.

I can't help you with the digital locker issue. I didn't have any issues
there.

Doing a clean install kept my existing partitions so as long as you don't
select "format hard drive" or create new partitions, you shouldn't lose your
partitions. In fact, when I chose the "clean install", it found my existing
windows directory and copied it in entirety to C:\windows.old. So, I was
able to manually copy some drivers/utilities from this directory tree after
install.

I can tell you that my a6152n is running Ultimate just fine now.

I hope this helps.

Doug


"Angela Hey" wrote:

> I am trying to upgrade an HP a6152n from Windows Vista Home Premium to Vista
> Ultimate - its rolled back the install twice - allegedly because of bad
> drivers for the onboard Intel network chips - I updated the drivers from the
> Intel site - still bad - almost installed then rolled back the installation.
>
> I'm wondering:
> 1. If QuadCore is a problem - EULA says only 2 processors - does that mean 2
> complete multi-core processors or 2 cores? Maybe Microsoft's EULA needs
> upgrading.
>
> 2. I wondered if it was looking for the MAC address of the network - I have
> DSL through a SpeedStream DSL router then Linksys Router and DHCP.
>
> 3. I haven't tried clean install.
>
> 4. I also had SNMP turned off and now I've turned on all my services and
> boot files - I like to boot lean and turn off many unnecessary services.
>
> 5, I have System Commander 9 from Avanquest as I'm terrified of losing the
> partitions - I've lost them once already - I was changing drive letters fast
> in Computer Management (MS Software) - maybe it was Norton Ghost 12 - but
> something caused the computer to crash and I lost several partitions.
>
> Did you ever get yours to work OK?
>
> I do have a spare partition for clean install - but given it took several
> days for Microsoft to get me my upgrade disk - Windows Anytime Upgrade - I've
> already installed several apps.
>
> Also I did have mega trouble getting the Digital Locker to work - I had to
> buy it twice - the first time no confirmation email, no disk sent because I
> lost the partition where the downloaded key file was. The 2nd time the
> confirmation email didn't work and after the 3rd download from the digital
> locker finally got a file that could unlock the drive - Microsoft tech
> support were useless as they wanted the 25-digit key - which of course is
> encrypted in the downloaded file - they failed to understand the issue. I am
> posting this here so if anyone gets stuck when they put the disc in the drive
> they are not worried and know what to do - download another copy of the
> install program from the Digital Vault.

Well I am very pleased you got Ultimate running. Good for you and thanks for
all your help.

I got a clean install this morning - on a spare partition (called Linux in
anticipation of doing a Linux partition!)- but I didn't have the key - I only
have an electronic key - so its a temporary version. I then tried doing a
clean install of Vista Premium on the C drive and trying to upgrade from
that it didn't like that.

One thing Paul was right about is that the clean install of Vista was that
it does show you where the drivers fail. Why Microsoft's tools can't figure
that out or why the install can't continue with no drivers and let you add
them manually I don't know!

I didn't like Microsoft's version of Vista Home Premiumso I did a reset to
factory settings (for the 2nd time - 1st time because I lost my partitions
renaming drive letters) for HP's version of Vista Premium and make the
Recovery Disks so I can steal drivers from them like you say. I also
exported the HP registry keys in the hope I can get the paths back to their
apps.

I still need to figure out how to get a key for a from scratch Vista
Ultimate install electronically.

Actually I think I had a power problem on the DVD drive which caused me not
to read all the files on it - I put Watts Up? to measure the watts the PC was
actually drawing - if it goes over 210 I'll upgrade the power supply (70%
efficiency on a 300 watt power supply) - my max is about 150 so far.
Certainly the DVD wasn't always being read - last night I often could only
see 2 files, then this morning 8. By putting the drive in when nothing else
was happening all was fine and I could read the files on it. I'll check the
cables- may have jiggled them when I replaced the portable HP drive with a
real hard drive.

"DougM" wrote:

> Angela,
>
> I gave up on trying to upgrade. After I completed the clean install of
> ultimate, I found what was I think a clue to the upgrade failure. When I
> attempted to upgrade the driver for the on-board video using device manager,
> the dirver upgrade failed. My thinking is that the ultimate upgrade probably
> tried this same driver upgrade and this is why it failed. (The upgrade logs
> were really of no help to me.) Anyway, when I ran the hp install_app program
> located in c:\windows\sminst\ and chose to upgrade the video driver, it
> worked.
>
> I can't help you with the digital locker issue. I didn't have any issues
> there.
>
> Doing a clean install kept my existing partitions so as long as you don't
> select "format hard drive" or create new partitions, you shouldn't lose your
> partitions. In fact, when I chose the "clean install", it found my existing
> windows directory and copied it in entirety to C:\windows.old. So, I was
> able to manually copy some drivers/utilities from this directory tree after
> install.
>
> I can tell you that my a6152n is running Ultimate just fine now.
>
> I hope this helps.
>
> Doug
>
>
> "Angela Hey" wrote:
>
> > I am trying to upgrade an HP a6152n from Windows Vista Home Premium to Vista
> > Ultimate - its rolled back the install twice - allegedly because of bad
> > drivers for the onboard Intel network chips - I updated the drivers from the
> > Intel site - still bad - almost installed then rolled back the installation.
> >
> > I'm wondering:
> > 1. If QuadCore is a problem - EULA says only 2 processors - does that mean 2
> > complete multi-core processors or 2 cores? Maybe Microsoft's EULA needs
> > upgrading.
> >
> > 2. I wondered if it was looking for the MAC address of the network - I have
> > DSL through a SpeedStream DSL router then Linksys Router and DHCP.
> >
> > 3. I haven't tried clean install.
> >
> > 4. I also had SNMP turned off and now I've turned on all my services and
> > boot files - I like to boot lean and turn off many unnecessary services.
> >
> > 5, I have System Commander 9 from Avanquest as I'm terrified of losing the
> > partitions - I've lost them once already - I was changing drive letters fast
> > in Computer Management (MS Software) - maybe it was Norton Ghost 12 - but
> > something caused the computer to crash and I lost several partitions.
> >
> > Did you ever get yours to work OK?
> >
> > I do have a spare partition for clean install - but given it took several
> > days for Microsoft to get me my upgrade disk - Windows Anytime Upgrade - I've
> > already installed several apps.
> >
> > Also I did have mega trouble getting the Digital Locker to work - I had to
> > buy it twice - the first time no confirmation email, no disk sent because I
> > lost the partition where the downloaded key file was. The 2nd time the
> > confirmation email didn't work and after the 3rd download from the digital
> > locker finally got a file that could unlock the drive - Microsoft tech
> > support were useless as they wanted the 25-digit key - which of course is
> > encrypted in the downloaded file - they failed to understand the issue. I am
> > posting this here so if anyone gets stuck when they put the disc in the drive
> > they are not worried and know what to do - download another copy of the
> > install program from the Digital Vault.

Doug, Paul,
Thank you for your encouragement and help. I DID IT! Upgrade worked by
being vicious on killing all drivers. The main offenders I discovered on
doing a Clean Install as a test - AOL puts in a device as does Perfect Image.
I also discovered that for any drivers that you load from a disk you can put
them into the Driver Store - try help on Driver Store in Windows - its a
messy DOS shell procedure.

For the sake of other people who are wasting their time trying to get Vista
Ultimate to upgrade and all those folk at Tech Support Screens from Ireland
to India...

Well I did manage an upgrade- on about the 5th try. This is what I found out:
1. The CD drive on the a6152n doesn't always read the disk. It reads it if
you put it in early and reads it if you wait a while after booting - but if
you quickly reboot, logon, throw in the disk it doesn't seem to have the
energy to get the drive read fast. So check that your Windows upgrade disk
actually has all the files on it - yes you can read them without giving
permission!

2. I set the msconfig.exe to have most of the services running - and
virtually no startup programs.

3. I removed from the Devices list (found under Control Panel:System) the
AOL device for which a clean boot could not find a driver, a couple of
devices that Perfect Image (which I find to be a better tool for cloning
partitions than Norton Ghost as it does it from a running drive, rather than
a boot disk).

4. I was pretty ruthless with removing drivers - I even disabled the
Ethernet card that it complained about. What I actually think it didn't like
was the Intel graphics acceleration - so anything Intel that I could remove I
did.

5. Then I changed the monitor driver (I have a Samsung SyncMaster) to PNP
Generic Monitor.

6. Actually you can put all your .inf files that you have added from a disk
for special devices into the driver store. This is a Windows folder under
System32. You need to read the Windows Help about how to put .inf files into
the driver store - I didn't do this - but I bet it solves some driver
problems.

7. I also turned off all Norton Internet Security.

8. I disconnected all USB devices - even going so far as to replace my USB
keyboard and mouse with PS/2 style ones that came with the machine. I also
disconnected the phone and Ethernet cables.

9. Then I did the upgrade and it worked!

10. This was a pretty ruthless removal of drivers, but seeing that Windows
Vista Ultimate Upgrade will not install with missing drivers (at least mine
didn't - possibly its only essential ones like the monitor) and rolls back
without giving you a chance to add them - I wasn't taking any chances.

11. For Microsoft developers - if drivers are missing when Vista installs it
would be very nice if you had a program that ran from the disk if necessary
that asked you to locate the drivers as an option to rolling back. I had to
roll back 4 times before I got it to work. At least check the drivers before
going through the 2 hours of install process before telling you it doesn't
work. The tests that are made by the software do not match what it tries to
install - so you can get an OK to install, then find when almost done that
some driver fails. The same software logic should be used to check before
installing as used by the install itself.

Hi, Angela
Thanks for the detailed feedback. It is good to get success stories in the
Google searchable database.

-Paul Randall

"Angela Hey" <(E-Mail Removed)> wrote in message
news:6DACAB98-F071-443B-8353-(E-Mail Removed)...
> Doug, Paul,
> Thank you for your encouragement and help. I DID IT! Upgrade worked by
> being vicious on killing all drivers. The main offenders I discovered on
> doing a Clean Install as a test - AOL puts in a device as does Perfect
> Image.
> I also discovered that for any drivers that you load from a disk you can
> put
> them into the Driver Store - try help on Driver Store in Windows - its a
> messy DOS shell procedure.
>
> For the sake of other people who are wasting their time trying to get
> Vista
> Ultimate to upgrade and all those folk at Tech Support Screens from
> Ireland
> to India...
>
> Well I did manage an upgrade- on about the 5th try. This is what I found
> out:
> 1. The CD drive on the a6152n doesn't always read the disk. It reads it if
> you put it in early and reads it if you wait a while after booting - but
> if
> you quickly reboot, logon, throw in the disk it doesn't seem to have the
> energy to get the drive read fast. So check that your Windows upgrade disk
> actually has all the files on it - yes you can read them without giving
> permission!
>
> 2. I set the msconfig.exe to have most of the services running - and
> virtually no startup programs.
>
> 3. I removed from the Devices list (found under Control Panel:System) the
> AOL device for which a clean boot could not find a driver, a couple of
> devices that Perfect Image (which I find to be a better tool for cloning
> partitions than Norton Ghost as it does it from a running drive, rather
> than
> a boot disk).
>
> 4. I was pretty ruthless with removing drivers - I even disabled the
> Ethernet card that it complained about. What I actually think it didn't
> like
> was the Intel graphics acceleration - so anything Intel that I could
> remove I
> did.
>
> 5. Then I changed the monitor driver (I have a Samsung SyncMaster) to PNP
> Generic Monitor.
>
> 6. Actually you can put all your .inf files that you have added from a
> disk
> for special devices into the driver store. This is a Windows folder under
> System32. You need to read the Windows Help about how to put .inf files
> into
> the driver store - I didn't do this - but I bet it solves some driver
> problems.
>
> 7. I also turned off all Norton Internet Security.
>
> 8. I disconnected all USB devices - even going so far as to replace my USB
> keyboard and mouse with PS/2 style ones that came with the machine. I
> also
> disconnected the phone and Ethernet cables.
>
> 9. Then I did the upgrade and it worked!
>
> 10. This was a pretty ruthless removal of drivers, but seeing that Windows
> Vista Ultimate Upgrade will not install with missing drivers (at least
> mine
> didn't - possibly its only essential ones like the monitor) and rolls back
> without giving you a chance to add them - I wasn't taking any chances.
>
> 11. For Microsoft developers - if drivers are missing when Vista installs
> it
> would be very nice if you had a program that ran from the disk if
> necessary
> that asked you to locate the drivers as an option to rolling back. I had
> to
> roll back 4 times before I got it to work. At least check the drivers
> before
> going through the 2 hours of install process before telling you it doesn't
> work. The tests that are made by the software do not match what it tries
> to
> install - so you can get an OK to install, then find when almost done that
> some driver fails. The same software logic should be used to check before
> installing as used by the install itself.