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Another BSOD

 
 
tstr14
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Posts: n/a
 
      30th Dec 2007
I too am getting the blue screen of death - at least once a day. Here's what
I have equipment-wise:

Dell XPS 720
Intel Core 2 2.4Ghz w/Quad Core
4 GB DDR2 SDRAM at 800MHz
Dual NVIDIA GeForce 8800 GTX 768Mb
1 WD Raptor 160GB 10K Sata HD
2 WD Raptor 70GB 10K Sata HD
1 WD 240GB 5000K HD
X-Fi PCI Sound Card
2 48x Combo and 16x DVD +/-RW

Operating System is Vista Home Premium and is current on all updates.
All hardware drivers are up to date.

Problem: Besides the fact that it seems like my hard drive(s) run
constantly, the system locks up at least once a day and provides me with the
blue screen of death.
The screen reads:

Kernel_Stack_Inpage_Error
Technical Info:
Stop: 0x00000077 (0XC000000E,0XC000000E,0X00000000,0X0A8A5000)

Unfortunately for me, I can't point to a specific incident that caused this
to start happening, as I have had intermittent problems ever since I got the
computer in September. It has gradually gotten worse.

Any help you can provide will be greatly appreciated and will make my your
devout friend for life (well maybe not that long, but at least until Windows
figures out how to make a fool proof OS, which well maybe life). Please bare
in mind I am computer literate, but not a guru.
 
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Rick Rogers
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      30th Dec 2007
Hi,

There are several possible causes of this error, see
http://support.microsoft.com/kb/315266 for further details. First thing I
would do though is run the memory diagnostic tool.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com

"tstr14" <(E-Mail Removed)> wrote in message
news:29A7CE31-8E9B-45A3-A365-(E-Mail Removed)...
>I too am getting the blue screen of death - at least once a day. Here's
>what
> I have equipment-wise:
>
> Dell XPS 720
> Intel Core 2 2.4Ghz w/Quad Core
> 4 GB DDR2 SDRAM at 800MHz
> Dual NVIDIA GeForce 8800 GTX 768Mb
> 1 WD Raptor 160GB 10K Sata HD
> 2 WD Raptor 70GB 10K Sata HD
> 1 WD 240GB 5000K HD
> X-Fi PCI Sound Card
> 2 48x Combo and 16x DVD +/-RW
>
> Operating System is Vista Home Premium and is current on all updates.
> All hardware drivers are up to date.
>
> Problem: Besides the fact that it seems like my hard drive(s) run
> constantly, the system locks up at least once a day and provides me with
> the
> blue screen of death.
> The screen reads:
>
> Kernel_Stack_Inpage_Error
> Technical Info:
> Stop: 0x00000077 (0XC000000E,0XC000000E,0X00000000,0X0A8A5000)
>
> Unfortunately for me, I can't point to a specific incident that caused
> this
> to start happening, as I have had intermittent problems ever since I got
> the
> computer in September. It has gradually gotten worse.
>
> Any help you can provide will be greatly appreciated and will make my your
> devout friend for life (well maybe not that long, but at least until
> Windows
> figures out how to make a fool proof OS, which well maybe life). Please
> bare
> in mind I am computer literate, but not a guru.


 
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tstr14
Guest
Posts: n/a
 
      30th Dec 2007
Thanks Rick for responding!!

I have run the Dell utility for checking the entire system and it reports
back ok. I had already downloaded the link you sent, and I'm beginning to
suspect I have a hard drive issue. Besides the link, what has lead me to
this conclusion is when I try to establish a 'recovery point' for Norton
Ghost', it gives me a message saying it cannot read 20480 sectors. I have
tried running chkdsk /f /r, and the results semed normal, but Ghost continues
to report the error.

"Rick Rogers" wrote:

> Hi,
>
> There are several possible causes of this error, see
> http://support.microsoft.com/kb/315266 for further details. First thing I
> would do though is run the memory diagnostic tool.
>
> --
> Best of Luck,
>
> Rick Rogers, aka "Nutcase" - Microsoft MVP
> http://mvp.support.microsoft.com/
> Windows help - www.rickrogers.org
> My thoughts http://rick-mvp.blogspot.com
>
> "tstr14" <(E-Mail Removed)> wrote in message
> news:29A7CE31-8E9B-45A3-A365-(E-Mail Removed)...
> >I too am getting the blue screen of death - at least once a day. Here's
> >what
> > I have equipment-wise:
> >
> > Dell XPS 720
> > Intel Core 2 2.4Ghz w/Quad Core
> > 4 GB DDR2 SDRAM at 800MHz
> > Dual NVIDIA GeForce 8800 GTX 768Mb
> > 1 WD Raptor 160GB 10K Sata HD
> > 2 WD Raptor 70GB 10K Sata HD
> > 1 WD 240GB 5000K HD
> > X-Fi PCI Sound Card
> > 2 48x Combo and 16x DVD +/-RW
> >
> > Operating System is Vista Home Premium and is current on all updates.
> > All hardware drivers are up to date.
> >
> > Problem: Besides the fact that it seems like my hard drive(s) run
> > constantly, the system locks up at least once a day and provides me with
> > the
> > blue screen of death.
> > The screen reads:
> >
> > Kernel_Stack_Inpage_Error
> > Technical Info:
> > Stop: 0x00000077 (0XC000000E,0XC000000E,0X00000000,0X0A8A5000)
> >
> > Unfortunately for me, I can't point to a specific incident that caused
> > this
> > to start happening, as I have had intermittent problems ever since I got
> > the
> > computer in September. It has gradually gotten worse.
> >
> > Any help you can provide will be greatly appreciated and will make my your
> > devout friend for life (well maybe not that long, but at least until
> > Windows
> > figures out how to make a fool proof OS, which well maybe life). Please
> > bare
> > in mind I am computer literate, but not a guru.

>
>

 
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philo
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Posts: n/a
 
      30th Dec 2007

"tstr14" <(E-Mail Removed)> wrote in message
news:E27A4BE7-7AFD-4A46-9708-(E-Mail Removed)...
> Thanks Rick for responding!!
>
> I have run the Dell utility for checking the entire system and it reports
> back ok. I had already downloaded the link you sent, and I'm beginning to
> suspect I have a hard drive issue. Besides the link, what has lead me to
> this conclusion is when I try to establish a 'recovery point' for Norton
> Ghost', it gives me a message saying it cannot read 20480 sectors. I have
> tried running chkdsk /f /r, and the results semed normal, but Ghost

continues
> to report the error.
>
>



Go to the website of your HD's mfg and get their diagnostic utility
and run it.
If any error are found the drive will need to be replaced


 
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