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Annoying certificate message

 
 
resonator80
Guest
Posts: n/a
 
      1st May 2007
Every time I start Outlook, it gives me the following message:

"The server you are connected to is using a security certificate that
could not be verified.
A certificate chain processed, but terminated in a root certificate
which is not trusted by the trust provider.
Do you want to continue using this server?"

I then say "yes," and everything is OK.

Is there a way to turn this message off?

I am using Outlook 2003, Windows XP pro on a Dell D420 Latitude
laptop.

Thanks,
Bill Edelstein
Schenectady, NY

 
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Milly Staples [MVP - Outlook]
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Posts: n/a
 
      1st May 2007
Contact the server administrator and bring the problem to his/her attention and have them get an updated certificate.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, resonator80 asked:

| Every time I start Outlook, it gives me the following message:
|
| "The server you are connected to is using a security certificate that
| could not be verified.
| A certificate chain processed, but terminated in a root certificate
| which is not trusted by the trust provider.
| Do you want to continue using this server?"
|
| I then say "yes," and everything is OK.
|
| Is there a way to turn this message off?
|
| I am using Outlook 2003, Windows XP pro on a Dell D420 Latitude
| laptop.
|
| Thanks,
| Bill Edelstein
| Schenectady, NY
 
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resonator80
Guest
Posts: n/a
 
      2nd May 2007
I don't think the server is the problem. Rather, it only happens when
I tell Outlook to check my university email account. With gmail there
is no problem. Both account say they use an encrypted connection
(SSL).

Any thoughts?

Bill Edelstein

On May 1, 2:24 am, "Milly Staples [MVP - Outlook]"
<Mil...@donteventhinkaboutmailingmeatmvps.org> wrote:
> Contact the server administrator and bring the problem to his/her attention and have them get an updated certificate.
>
> --
> Milly Staples [MVP - Outlook]
>
> Post all replies to the group to keep the discussion intact. All
> unsolicited mail sent to my personal account will be deleted without
> reading.
>
> After furious head scratching, resonator80 asked:
>
> | Every time I start Outlook, it gives me the following message:
> |
> | "The server you are connected to is using a security certificate that
> | could not be verified.
> | A certificate chain processed, but terminated in a root certificate
> | which is not trusted by the trust provider.
> | Do you want to continue using this server?"
> |
> | I then say "yes," and everything is OK.
> |
> | Is there a way to turn this message off?
> |
> | I am using Outlook 2003, Windows XP pro on a Dell D420 Latitude
> | laptop.
> |
> | Thanks,
> | Bill Edelstein
> | Schenectady, NY



 
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=?Utf-8?B?cmljaGFyZHB1?=
Guest
Posts: n/a
 
      23rd Jun 2007
How does one get an updated certificate, such as for imap.aol.com?

"Milly Staples [MVP - Outlook]" wrote:

> Contact the server administrator and bring the problem to his/her attention and have them get an updated certificate.
>
> --Â
> Milly Staples [MVP - Outlook]
>
> Post all replies to the group to keep the discussion intact. All
> unsolicited mail sent to my personal account will be deleted without
> reading.
>
> After furious head scratching, resonator80 asked:
>
> | Every time I start Outlook, it gives me the following message:
> |
> | "The server you are connected to is using a security certificate that
> | could not be verified.
> | A certificate chain processed, but terminated in a root certificate
> | which is not trusted by the trust provider.
> | Do you want to continue using this server?"
> |
> | I then say "yes," and everything is OK.
> |
> | Is there a way to turn this message off?
> |
> | I am using Outlook 2003, Windows XP pro on a Dell D420 Latitude
> | laptop.
> |
> | Thanks,
> | Bill Edelstein
> | Schenectady, NY
>

 
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Milly Staples [MVP - Outlook]
Guest
Posts: n/a
 
      23rd Jun 2007
See response below.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, richardpu asked:

| How does one get an updated certificate, such as for imap.aol.com?
|
| "Milly Staples [MVP - Outlook]" wrote:
|
|| Contact the server administrator and bring the problem to his/her
|| attention and have them get an updated certificate.
||
|| --Â
|| Milly Staples [MVP - Outlook]
||
|| Post all replies to the group to keep the discussion intact. All
|| unsolicited mail sent to my personal account will be deleted without
|| reading.
||
|| After furious head scratching, resonator80 asked:
||
||| Every time I start Outlook, it gives me the following message:
|||
||| "The server you are connected to is using a security certificate
||| that could not be verified.
||| A certificate chain processed, but terminated in a root certificate
||| which is not trusted by the trust provider.
||| Do you want to continue using this server?"
|||
||| I then say "yes," and everything is OK.
|||
||| Is there a way to turn this message off?
|||
||| I am using Outlook 2003, Windows XP pro on a Dell D420 Latitude
||| laptop.
|||
||| Thanks,
||| Bill Edelstein
||| Schenectady, NY
 
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=?Utf-8?B?cmljaGFyZHB1?=
Guest
Posts: n/a
 
      24th Jun 2007
I don't have a server administrator, so I'll have to do it myself.

"Milly Staples [MVP - Outlook]" wrote:

> See response below.
>
> --Â
> Milly Staples [MVP - Outlook]
>
> Post all replies to the group to keep the discussion intact. All
> unsolicited mail sent to my personal account will be deleted without
> reading.
>
> After furious head scratching, richardpu asked:
>
> | How does one get an updated certificate, such as for imap.aol.com?
> |
> | "Milly Staples [MVP - Outlook]" wrote:
> |
> || Contact the server administrator and bring the problem to his/her
> || attention and have them get an updated certificate.
> ||
> || --ÂÂ
> || Milly Staples [MVP - Outlook]
> ||
> || Post all replies to the group to keep the discussion intact. All
> || unsolicited mail sent to my personal account will be deleted without
> || reading.
> ||
> || After furious head scratching, resonator80 asked:
> ||
> ||| Every time I start Outlook, it gives me the following message:
> |||
> ||| "The server you are connected to is using a security certificate
> ||| that could not be verified.
> ||| A certificate chain processed, but terminated in a root certificate
> ||| which is not trusted by the trust provider.
> ||| Do you want to continue using this server?"
> |||
> ||| I then say "yes," and everything is OK.
> |||
> ||| Is there a way to turn this message off?
> |||
> ||| I am using Outlook 2003, Windows XP pro on a Dell D420 Latitude
> ||| laptop.
> |||
> ||| Thanks,
> ||| Bill Edelstein
> ||| Schenectady, NY
>

 
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Milly Staples [MVP - Outlook]
Guest
Posts: n/a
 
      24th Jun 2007
A perfect example of why hijacking a thread never works. Do you get the
invalid certificate message

"The server you are connected to is using a security certificate that could
not be verified. A certificate chain processed, but terminated in a root
certificate which is not trusted by the trust provider. Do you want to
continue using this server?"

? If not, then this thread has nothing to do with what your issue may be.

If none of the above applies to you, then you need to start your own thread
and not hijack another one and expect the answers provided to the OP to
apply to you.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, richardpu wrote:

| I don't have a server administrator, so I'll have to do it myself.
|
| "Milly Staples [MVP - Outlook]" wrote:
|
|| See response below.
||
|| --Â
|| Milly Staples [MVP - Outlook]
||
|| Post all replies to the group to keep the discussion intact. All
|| unsolicited mail sent to my personal account will be deleted without
|| reading.
||
|| After furious head scratching, richardpu asked:
||
||| How does one get an updated certificate, such as for imap.aol.com?
|||
||| "Milly Staples [MVP - Outlook]" wrote:
|||
|||| Contact the server administrator and bring the problem to his/her
|||| attention and have them get an updated certificate.
||||
|||| --ÂÂ
|||| Milly Staples [MVP - Outlook]
||||
|||| Post all replies to the group to keep the discussion intact. All
|||| unsolicited mail sent to my personal account will be deleted
|||| without reading.
||||
|||| After furious head scratching, resonator80 asked:
||||
||||| Every time I start Outlook, it gives me the following message:
|||||
||||| "The server you are connected to is using a security certificate
||||| that could not be verified.
||||| A certificate chain processed, but terminated in a root
||||| certificate which is not trusted by the trust provider.
||||| Do you want to continue using this server?"
|||||
||||| I then say "yes," and everything is OK.
|||||
||||| Is there a way to turn this message off?
|||||
||||| I am using Outlook 2003, Windows XP pro on a Dell D420 Latitude
||||| laptop.
|||||
||||| Thanks,
||||| Bill Edelstein
||||| Schenectady, NY


 
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=?Utf-8?B?cmljaGFyZHB1?=
Guest
Posts: n/a
 
      25th Jun 2007

I can't understand the sharp tone of your response. Lay people aren't
going to understand that similar symptoms may arise from very different
causes. When that happens, all you have to do is say so. It's uncalled for
to accuse the poster of having "hijacked" someone else's post.
"Milly Staples [MVP - Outlook]" wrote:

> A perfect example of why hijacking a thread never works. Do you get the
> invalid certificate message
>
> "The server you are connected to is using a security certificate that could
> not be verified. A certificate chain processed, but terminated in a root
> certificate which is not trusted by the trust provider. Do you want to
> continue using this server?"
>
> ? If not, then this thread has nothing to do with what your issue may be.
>
> If none of the above applies to you, then you need to start your own thread
> and not hijack another one and expect the answers provided to the OP to
> apply to you.
>
> --
> Milly Staples [MVP - Outlook]
>
> Post all replies to the group to keep the discussion intact. All
> unsolicited mail sent to my personal account will be deleted without
> reading.
>
> After furious head scratching, richardpu wrote:
>
> | I don't have a server administrator, so I'll have to do it myself.
> |
> | "Milly Staples [MVP - Outlook]" wrote:
> |
> || See response below.
> ||
> || --ÂÂ
> || Milly Staples [MVP - Outlook]
> ||
> || Post all replies to the group to keep the discussion intact. All
> || unsolicited mail sent to my personal account will be deleted without
> || reading.
> ||
> || After furious head scratching, richardpu asked:
> ||
> ||| How does one get an updated certificate, such as for imap.aol.com?
> |||
> ||| "Milly Staples [MVP - Outlook]" wrote:
> |||
> |||| Contact the server administrator and bring the problem to his/her
> |||| attention and have them get an updated certificate.
> ||||
> |||| --ÂÂÂ
> |||| Milly Staples [MVP - Outlook]
> ||||
> |||| Post all replies to the group to keep the discussion intact. All
> |||| unsolicited mail sent to my personal account will be deleted
> |||| without reading.
> ||||
> |||| After furious head scratching, resonator80 asked:
> ||||
> ||||| Every time I start Outlook, it gives me the following message:
> |||||
> ||||| "The server you are connected to is using a security certificate
> ||||| that could not be verified.
> ||||| A certificate chain processed, but terminated in a root
> ||||| certificate which is not trusted by the trust provider.
> ||||| Do you want to continue using this server?"
> |||||
> ||||| I then say "yes," and everything is OK.
> |||||
> ||||| Is there a way to turn this message off?
> |||||
> ||||| I am using Outlook 2003, Windows XP pro on a Dell D420 Latitude
> ||||| laptop.
> |||||
> ||||| Thanks,
> ||||| Bill Edelstein
> ||||| Schenectady, NY
>
>
>

 
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