I have a user on Outlook 2003. His Inbox displays correctly. His sent
folder, however, displays correctly for about 20 percent of his sentmail, and
for about 80 percent of it, the To: and Date: columns are blank. If he opens
one of these emails, then closes it again, it then shows to To: and Date:
information correctly, and places the email in the correct place for whatever
view he is using.

Does anyone have an idea of what I can do to fix this, beyond telling him to
open and close every affected email in his Sent folder to correct the problem?

Many thanks!

"SharonB" <(E-Mail Removed)> wrote in message
news:4FA0073E-1A8F-491F-BD61-(E-Mail Removed)...

>I have a user on Outlook 2003. His Inbox displays correctly. His sent
> folder, however, displays correctly for about 20 percent of his sentmail,
> and
> for about 80 percent of it, the To: and Date: columns are blank. If he
> opens
> one of these emails, then closes it again, it then shows to To: and Date:
> information correctly, and places the email in the correct place for
> whatever
> view he is using.

Have him try resetting the view. View>Arrange By>Current View>Customize
Current View>Reset Current View
--
Brian Tillman [MVP-Outlook]

It still shows blanks for the To: and date columns, except for those messages
that he has opened and closed. No luck with resetting the view. Thanks,
though!


"Brian Tillman [MVP - Outlook]" wrote:

> "SharonB" <(E-Mail Removed)> wrote in message
> news:4FA0073E-1A8F-491F-BD61-(E-Mail Removed)...
>
> >I have a user on Outlook 2003. His Inbox displays correctly. His sent
> > folder, however, displays correctly for about 20 percent of his sentmail,
> > and
> > for about 80 percent of it, the To: and Date: columns are blank. If he
> > opens
> > one of these emails, then closes it again, it then shows to To: and Date:
> > information correctly, and places the email in the correct place for
> > whatever
> > view he is using.
>
> Have him try resetting the view. View>Arrange By>Current View>Customize
> Current View>Reset Current View
> --
> Brian Tillman [MVP-Outlook]
>
>