Everytime I download this or try it says successfully installed but when it's
loading it stalls and then shuts down back to desk top. I have cleaned out
all the files, and registry. I can do it on another computer but not the one
I am on the most. Any help out there or ideas? I can tell where it stops as
it looks kinda marble where it stops.

Thanks in advance

Hi Melei,

Let's try some basic troubleshooting. If the problem still persists
please post back and we'll try some more steps. Good luck! :-)

1. To see if it's a software conflict: Temporarily disable Startup
programs one at a time, starting with Firewall, Antivirus, and ad
blockers using this utility: http://www.mlin.net/StartupCPL.shtml
or this method: http://www.pacs-portal.co.uk/startup_content.php

In your case, look for programs you have running on this PC that
are not running on your other PC where the program loads fine.

You can lookup what a program does before you disable it here:
http://www.sysinfo.org/startuplist.php

2. Run a virus scan at: http://housecall.antivirus.com and then
install MS AntiSpyware from: www.microsoft.com/spyware to
remove any Spyware or Adware which could clog up your PC.

3. Click My Computer / Rightclick the Drive & Choose Properties
/ Run the "Disk Cleanup..." / Next Click the "Tools" Tab and run
the "Error-Checking" and "Defragmentation" utilities.

4. Go to the Windows Update site for everything under Critical and
Recommended: http://windowsupdate.microsoft.com Some games
require a patch: http://www.avault.com/pcrl/patches_list.asp?letter=a

5. Update DirectX and your Chipset, Sound, &Video Drivers:
For all Video / DirectX / Game and Hardware Issues, I have a
Checklist of Solutions at: http://mvps.org/nibblesnbits/Video.html

--
Cheers, Windows_XP_MVP_Shell/User
Jimmy S. http://mvp.support.microsoft.com

Visit my MSN Zone.com and Gaming Help Site: http://mvps.org/nibblesnbits
MS Games Help and Support Center: http://support.microsoft.com/?pr=gms
My advice is donated "AS IS" without warranty; nor do I confer any rights.
_________________________________________________________

Melei Wrote:
=================
| Everytime I download this or try it says successfully installed but when it's
| loading it stalls and then shuts down back to desk top. I have cleaned out
| all the files, and registry. I can do it on another computer but not the one
| I am on the most. Any help out there or ideas? I can tell where it stops as
| it looks kinda marble where it stops.
|
| Thanks in advance

Hey jimmy tried everything nope does not work. Thanks for trying
Melei

"Jimmy S." wrote:

> Hi Melei,
>
> Let's try some basic troubleshooting. If the problem still persists
> please post back and we'll try some more steps. Good luck! :-)
>
> 1. To see if it's a software conflict: Temporarily disable Startup
> programs one at a time, starting with Firewall, Antivirus, and ad
> blockers using this utility: http://www.mlin.net/StartupCPL.shtml
> or this method: http://www.pacs-portal.co.uk/startup_content.php
>
> In your case, look for programs you have running on this PC that
> are not running on your other PC where the program loads fine.
>
> You can lookup what a program does before you disable it here:
> http://www.sysinfo.org/startuplist.php
>
> 2. Run a virus scan at: http://housecall.antivirus.com and then
> install MS AntiSpyware from: www.microsoft.com/spyware to
> remove any Spyware or Adware which could clog up your PC.
>
> 3. Click My Computer / Rightclick the Drive & Choose Properties
> / Run the "Disk Cleanup..." / Next Click the "Tools" Tab and run
> the "Error-Checking" and "Defragmentation" utilities.
>
> 4. Go to the Windows Update site for everything under Critical and
> Recommended: http://windowsupdate.microsoft.com Some games
> require a patch: http://www.avault.com/pcrl/patches_list.asp?letter=a
>
> 5. Update DirectX and your Chipset, Sound, &Video Drivers:
> For all Video / DirectX / Game and Hardware Issues, I have a
> Checklist of Solutions at: http://mvps.org/nibblesnbits/Video.html
>
> --
> Cheers, Windows_XP_MVP_Shell/User
> Jimmy S. http://mvp.support.microsoft.com
>
> Visit my MSN Zone.com and Gaming Help Site: http://mvps.org/nibblesnbits
> MS Games Help and Support Center: http://support.microsoft.com/?pr=gms
> My advice is donated "AS IS" without warranty; nor do I confer any rights.
> _________________________________________________________
>
> Melei Wrote:
> =================
> | Everytime I download this or try it says successfully installed but when it's
> | loading it stalls and then shuts down back to desk top. I have cleaned out
> | all the files, and registry. I can do it on another computer but not the one
> | I am on the most. Any help out there or ideas? I can tell where it stops as
> | it looks kinda marble where it stops.
> |
> | Thanks in advance
>
>
>