I am unable to enter text in the body of the email,

's Computer Specifications

If I am replying to an email, there is no problem. But, when I try to create
a new email, I can enter the address and text in the subject line, but I
can't enter text for the body of the email. The keyboard is not locked, but
no text appears in the box.

's Computer Specifications

Are you using Word or the Outlook editor? Also, what message type (plain
text, HTML, RTF) are you using? Can you see the cursor in the message
body area?

Mary Louise wrote:
> If I am replying to an email, there is no problem. But, when I try to create
> a new email, I can enter the address and text in the subject line, but I
> can't enter text for the body of the email. The keyboard is not locked, but
> no text appears in the box.

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